Tìm những chuyến bay giá rẻ từ Indonesia đến Việt Nam

Ưu: "The crew was excellent."
Khuyết điểm: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."

Ưu: "Overall, the staff was amazing, so as the food and cleanliness"
Khuyết điểm: "The space between the seats in economic seat"

Ưu: "Nothing special."
Khuyết điểm: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Khuyết điểm: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."

Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."

Ưu: "Crew was attentive and made extra effort to meet special requests from passengers."

Ưu: "Crew will do anything to help"
Khuyết điểm: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Ưu: "Seats are spacious even for economy class."
Khuyết điểm: "None"

Ưu: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."

Ưu: "Crew , announcements were restful , not loud and blasting like some airlines"
Khuyết điểm: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Khuyết điểm: "Change the food menu, boring with the same menu"

Ưu: "Crew"
Khuyết điểm: "Delays"

Ưu: "Premium economy was great."

Ưu: "Well organized boarding, friendliness of staff, food service"
Khuyết điểm: "Flight was delayed by about an hour."

Ưu: "everything in suite class"

Ưu: "Excellent service, made a very long flight very pleasant and enjoyable."

Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"

Ưu: "The service is exceptional!"

Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."

Ưu: "They were polite."
Khuyết điểm: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Ưu: "Flight time"

Ưu: "Boarding was great. Staff was cordial. Excellent flight."

Ưu: "Friendly staff."
Khuyết điểm: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Ưu: "Comfortable flight, punctual, helpful crew."
Khuyết điểm: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Khuyết điểm: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Ưu: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Khuyết điểm: "Nothing"

Ưu: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Khuyết điểm: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Ưu: "The trip was uneventful, with the usual excellent service."
Khuyết điểm: "Nothing"

Ưu: "Entertainment system"
Khuyết điểm: "Uncomfortable seats with no space, arrival at last gate"

Ưu: "The staff were so friendly and helpful."

Ưu: "Amazing service!"
Khuyết điểm: "N/a"

Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"

Ưu: "Classy cabin staff"

Ưu: "the flight schedule are very good"

Khuyết điểm: "Seats were bit hard without proper head rest.entertainment kiosk was not working."

Ưu: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Khuyết điểm: "Nothing"

Ưu: "Helpful crew. Full food service!"

Ưu: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

Ưu: "All went great"
Khuyết điểm: "I liked all - end to end excellent service"

Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"

Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Khuyết điểm: "cramped seats freezing cold"

Ưu: "New plane"
Khuyết điểm: "Food served 40 min after special meals"

Ưu: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Khuyết điểm: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"

Ưu: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Khuyết điểm: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Ưu: "Great food, friendly staff, on time... what else do you need?"

Ưu: "I loved the movie selection and the food options."
Khuyết điểm: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."

Khuyết điểm: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"

Ưu: "Crew was good but could be better...timeing was very good."
Khuyết điểm: "Food, entertainment"

Khuyết điểm: "1 hour delay due to weather"

Khuyết điểm: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Ưu: "The crew was great and the flight was smooth. The food was also good."
Khuyết điểm: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."

Ưu: "None"
Khuyết điểm: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Ưu: "Not like other airlines, they allowed passengers to move to better yet empty seats. Great service, so many thing handed out free (where others charge) Entertainment system is superb as well as food and service. i fly with them all the time, NEVER delayed!"

Ưu: "Service, flight and landing, exceptional!!!"
Khuyết điểm: "No cons..."

Ưu: "Well priced airline with higher levels of service than contemporaries. But contact with them is a challenge. Getting breakfast on the first leg was great."
Khuyết điểm: "Could not check in online so got a middle seat at airport. Airport in Istanbul is very spread out. Be ready to walk. Give up on boarding groups or the reality of announcements."

Khuyết điểm: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."

Ưu: "We made it in one piece"
Khuyết điểm: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."

Ưu: "Price"
Khuyết điểm: "Check in process with unfriendly and unprofessional staff"

Khuyết điểm: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Ưu: "Always excellent"

Khuyết điểm: "See comments above about connection at IST."

Khuyết điểm: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."

Khuyết điểm: "Everything was great. Got upgraded to first class"

Ưu: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."

Ưu: "Food was excellent"

Ưu: "Ground & air crew was very cooperative & nice"
Khuyết điểm: "."

Ưu: "The airline crew was great . Service fantastik ."

Ưu: "The food and amenities were nice"
Khuyết điểm: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."

Ưu: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Khuyết điểm: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."

Ưu: "seats, entertainment"
Khuyết điểm: "food. only one non-veg option"

Ưu: "Once again an extremely enjoyable experience. will continue to fly Turkish air"

Ưu: "Very friendly crew, specially a guy I believe was called Gilbert maybe."
Khuyết điểm: "There was no intertainment only the map. Not even music."

Ưu: "Love the food and confort"
Khuyết điểm: "Never got window, i lost a connection because the delay in NY and i had to wait an entire day, lost one day of my vacations"

Ưu: "The food was delicious."
Khuyết điểm: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."

Khuyết điểm: "On of stewardess was very rude ."

Ưu: "Love this airline. Great service. Great people. Food and service good"

Khuyết điểm: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Khuyết điểm: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Khuyết điểm: "Their audio system is very bad."

Ưu: "Nothing"
Khuyết điểm: "They changed my flight date so many times, I was unable to fly"

Ưu: "I enjoyed the food. And most staff were friendly."

Ưu: "Comfort of the flight"
Khuyết điểm: "The long layover in Istanbul"

Ưu: "Seat, crew, food"
Khuyết điểm: "Traveling :)"

Ưu: "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
Khuyết điểm: "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"

Ưu: "was no kosher food"

Ưu: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Khuyết điểm: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Ưu: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"

Ưu: "Service"
Khuyết điểm: "Crowded -/ entertainment equipment bad"

Ưu: "getting off the flight"
Khuyết điểm: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"

Ưu: "Breakfast"
Khuyết điểm: "Old-style video screen and console"

Khuyết điểm: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Khuyết điểm: "This is the second time in a week Turkish Airlines are delaying my flight with no proper explanation on why this happened. Out of four flights, I had two delayed, and one was rescheduled half an hour ahead of time. Good thing I headed to the airport earlier. Turkish Airlines no more!!!"

Khuyết điểm: "I lost my lagguge You"

Ưu: "The seats were roomy (!!), the foot rest was really nice, the entertainment was impressive. The whole experience was great. They gave us slippers and socks and a pouch with eye cover, ear plugs etc. really top notch."
Khuyết điểm: "The food wasn't as good as I expected but still better than most airlines. I don't have high expectations for food on planes, I had just heard great things about Turkish airlines food so thought maybe this would be great."

Ưu: "Love the "welcome aboard" Turkish delight. Enjoyed the pide sandwich snack."
Khuyết điểm: "Offer water or any drinks instead of us having go to the kitchen area. Would be better to offer drinks in bottles instead of a glass. Also, bring snack offerings throughout cabin. I was traveling with 3 children. Could you think about offering food to the passengers with children first? This would help in getting them settled into the plane instead of waiting for their food -- which for them seems like an eternity."

Khuyết điểm: "Food"

Khuyết điểm: "Other than the better seating, business class on PAL is like economy on most airlines. Lousy food, half a glass of generic wine. Screen is too far from seated position, the remote didn’t work, and it was a long stretch to use the touch screen. Seats were not that comfortable for sleeping."

Ưu: "the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses."

Khuyết điểm: "couldnt change it"

Khuyết điểm: "Food"

Ưu: "Everything is superb!"

Ưu: "Early departure and arrival by over 45mins ahead of schedule"
Khuyết điểm: "Food and lack of IFE and WiFi"

Ưu: "the crew were amazing, flight was smooth & fast"
Khuyết điểm: "Need more leg room"

Ưu: "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
Khuyết điểm: "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"

Ưu: "Crew are good"
Khuyết điểm: "They like to change frequently the hours and connections are a disaster!!! If you are changing or doing connections , make sure You use the airline company and better buying from them directly"

Ưu: "Crew were courteous and efficient."
Khuyết điểm: "No IFE and wifi inflight. Snacks served was very poor quality."

Ưu: "Nice plane, good crew"
Khuyết điểm: "Flight was delayed several times at take off, then upon landing we waited on tarmac for another hour waiting for gate to open"

Khuyết điểm: "Never on time. Almst missed connection. Planned on 4 hours. Downn to the wire. Nevermore."

Ưu: "Boarding and deboarding seem to be so much faster in Asia based airlines than US."
Khuyết điểm: "Need more frequent beverage services. Also, we paid for more leg room, but it was still claustrophobic."

Ưu: "plane and crew"
Khuyết điểm: "mla airport is at its worse"

Ưu: "comfort is alright"
Khuyết điểm: "no entertainment not even music"

Ưu: "The crew was fabulous!"
Khuyết điểm: "My bag is lost- still lost - third day in Bangkok!"

Ưu: "The rest was ok."
Khuyết điểm: "They broke our baggage."

Ưu: "All good. New plane, pleasant staff, on timr"

Ưu: "First let me say I am a big fan of Philippine airlines. The customer service is outstanding, I am always made to feel very comfortable and the movie selection is great. I would give them a 10/10...if it weren’t for the surprisingly below-average special meal selection....read on..."
Khuyết điểm: "I have been a gluten-sensitive foodie for 7 years. I am not vegetarian. I still eat sugar, salt, spices, dairy, and fat. I have order a GF special meal for the past 3 or 4 trips I’ve flown but I always end up asking for one of the regular meals instead because the GF meals are SO awful. They are completely devoid of all salt, sauces, spices or any flavor, and are so bland that it’s like eating astronaut cardboard food. For example...the last flight I took (Manila-San Francisco), the regular meal options were a chicken sausage dish with some mashed potatoes and veggies, a wonderful colorful julienne vegetable salad, a flan pudding (GF by nature) and some bread with butter. The other option was a delicious smelling pork belly over rice (seriously some of the best pork belly I’ve ever had) and some veggies with the same sides. Everything was gluten-free except for the bread roll and looked much more colorful and fresher overall. By contrast, the GF “special” meal that I received was a plain chicken breast with no salt, steamed veggies that were overcooked and mushy to the point of colorless baby food, with no spices or sauces, a watered-down fruit salad, a rice cake with no butter and a banana instead of dessert. I was amazed at how bland and flavorless it was. Gluten-free does not mean sugar-free, low-fat, or dairy free. It simply means the absence of wheat flour. I still like sauces and spices. And I still like butter. A non-fruit dessert would have been nice. And since when does gluten-free mean flavor-free? I would have MUCH rather preferred the regular meal option with just a gluten-free rice cake substitute. Thank god they had extra regular meals for me to eat instead. Point being…if you’re not extreme celiac and just gluten-sensitive, I recommend ordering off the regular menu and just omitting the bread roll. The flavorless meal isn’t worth it!"

Ưu: "No delays.....yay!!!!!"
Khuyết điểm: "Food needs improvement...no fruits. Though the flight was somewhat full, I got good seating, BUT my friend who was also traveling with her husband got a seat one over from the middle exit. Her husband is over 6' tall. The attendant would NOT allow him to move by the window where there was LOTS of leg room because that seat cost more. No one sat there the entire flight. Ridiculous to not allow a small change."

Ưu: "Most ofit"
Khuyết điểm: "Transfers in manill"

Ưu: "Excellent crew, very attentive and polite. New/newly refurbished plane and very clean."
Khuyết điểm: "I thought I read somewhere that Premium Economy had their own toilets but that didn't seem to be the case. The Mabuhay Lounge (for those with access) is in need of a renovation and can be hard to find seats."

Ưu: "The service is good"
Khuyết điểm: "Usual"

Ưu: "Very nice attendant"
Khuyết điểm: "Very irresponsible staff"

Ưu: "Flight was on time."
Khuyết điểm: "No entertainment at all. This particular Philippine Airlines flight (PR113) from Los Angeles to Manila of July 7, 2018 did not have TV monitors, not even a USB port. Yes, they were iPads to hand around but it was not enough for everybody. Yes, we have cellphones but without a USB port, how do we recharge our phones? Sure we have power banks -- but why would we use it up on entertainment when we will definitely need it to communicate once we get to Manila? For a short flight, fine. However, for a long haul flight of 13 hours or so? Have mercy!!!!!"

Ưu: "On time departure"
Khuyết điểm: "Food"

Ưu: "Nice staff"
Khuyết điểm: "Literally every time I fly PAL there is some issue with delay. After boarding we stat on the plan for over an hour before we took off waiting for some other passengers. Also I was at the airport early and wanted to get on earlier flight they wanted to charge me $300 to get on a flight with many extra empty seats."

Khuyết điểm: "Chairs for emergency exit row are cramped. Delayed a hour with no explination."

Ưu: "Flew from Manila to Toronto using Philippine Airlines it was a 15 hour flight. Overall went great. You can even have whisky for free."
Khuyết điểm: "The boarding was delayed and then when we got on the plane, take off was delayed and we just stood on the tarmac for around 30 minutes."

Khuyết điểm: "Delay boarding at jfk"

Ưu: "Food was warmed to my liking. Crew were professional - but a bit too rigid. I was seated with a guy that was coughing all the entire 16 hours flight and I requested to be seated somewhere else but attendant simply said they can't do anything. I asked if they can ask someone a bit younger and fit to change seat with me but crew never got back to me. In fairness, they said they'll try."
Khuyết điểm: "Seat covers were musty and smells old - they need to change those! Flight got delayed for almost one hour while trying to dock because there was no assigned hangar station for the plane! How can an international airline company allow themselves to be treated like that? The crew looked overworked - what are these airline companies doing to these young professionals - treat them like slaves? I'm not surprised - that's the Philippines companies ways - pay them just enough so they can come back the next time to work."

Khuyết điểm: "None"

Ưu: "The food"
Khuyết điểm: "Very rude employees"

Ưu: "Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better."
Khuyết điểm: "One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight."

Khuyết điểm: "The menu mainly. I have to understand that passengers are Filipino. Everything is so with sugar! It is not a complain. just I will have to get organized next time to buy some fruit or something more in accordance with diabetes and high blood pressure. overall great trip!"

Ưu: "Nonstop route, and entertainment."

Ưu: "Flight was on time..staff was courteous"
Khuyết điểm: "Good was ok"

Ưu: "Ok movie selection - gave you iPads, which were somewhat glitchy, but eventually seemed to work. Crew was very accommodating."
Khuyết điểm: "This airline has been terrible to deal with. Before departing, they cancelled one leg of our trip, then waited a full month to rebook (only after weekly, sometimes more often, calls from us). We actually weren't sure if the flight was actually rebooked until we arrived at the airport and were able to check in. The food on all the flights was terrible. Dealing with customer service on the ground at the Manila airport was also terrible - they just kept saying they had to ask someone else who had to ask someone else, then changed the subject and did the same thing with an unrelated question until we got so fed up we left. It took 40 minutes for a bus to come to transfer us from terminal 1 to 2."

Khuyết điểm: "The logistics at Manila airport are horrible. I spent more time working around the terminal changes and flight delays than I actually did in the air. I will avoid Manila and PAL in the future"

Ưu: "Crew service"
Khuyết điểm: "No announcement for boarding and flight delayed."

Ưu: "Very good cobfort and assistance"
Khuyết điểm: "Entertainement system was bad, few options, no wifi as indicated before"

Ưu: "got lucky and no one sat next to me. Boarding was fast"
Khuyết điểm: "No Entertainment module, have to pay for Wifi"

Ưu: "Overall flight and crew service were excellent"
Khuyết điểm: "I wasn't able to enjoy the entertainment due to poor wifi connection"

Khuyết điểm: "It seems like Philippine airlines is determined to be the lowest quality airline still flying. Too bad."

Khuyết điểm: "There is a lot to improve on with their food. As the main Philippine carrier, they should make adobo in the best possible and original way that returning residents will immediately feel they are "home"."

Ưu: "It was cheap. The seats were ok. Flight attendant made me a special vegetarian tray, really appreciated that."
Khuyết điểm: "Very no frills. Very old airplane. Only 1 tv screen in the front of the airplane, no individual tvs. Bathroom got very dirty by the end of the flight, trash bin overflowing. Food was inedible."

Ưu: "1st time to fly, the flight was good experience, the preflight delay was not good."
Khuyết điểm: "flight was delayed for 2 hours before takeoff"

Ưu: "Crew was friendly and professional"
Khuyết điểm: "Boarding was slow and inefficient as there was no phased boarding by rows. Food was found very wanting. No entertainment."

Ưu: "The food was decent compared to all other PAL flights I have taken. The aircraft was also decent and no safety pins to hold seat pockets in place. Clean. The boarding scheme finally works when passengers are shown visuals and actually rejected when their rows are not yet called. Hopefully this service will only improve for the better and hope that flights to the US have also now improved as I have been avoiding PAL like a plague ever since the 2000s if I can as the food and service and the plane were mediocre at best. Maybe this time it is actually worth trying again. We'll see."
Khuyết điểm: "The delay caused by cargo being loaded late is not acceptable especially when you have a tight schedule for transitting in SGN for another flight. PAL should strive to stick to the time and avoid these delays by planning ahead..."

Khuyết điểm: "More food variety"

Ưu: "Very smooth and easy process boarding and taking off"
Khuyết điểm: "No entertainment"

Khuyết điểm: "delayed landing because of chinese reasons"

Khuyết điểm: "delayed 2 times."

Ưu: "A nice experience overall. Flight was quiet so plenty of personal space."

Ưu: "Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time."
Khuyết điểm: "No entertainment options. Little to no food service."

Ưu: "The crew are ok. They should find jobs with other, better airlines."
Khuyết điểm: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Ưu: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Khuyết điểm: "Flight wasn't on time to and from HKG."

Ưu: "Getting out of the plane"
Khuyết điểm: "getting in the plane. No working tablet. Poor food."

Ưu: "Crews are nice."
Khuyết điểm: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Khuyết điểm: "The airline"

Ưu: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Khuyết điểm: "Nothing."

Ưu: "The service is good in general."
Khuyết điểm: "The boarding process could be improved."

Ưu: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Khuyết điểm: "The food is rather meh, does not stand out"

Khuyết điểm: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Khuyết điểm: "Cramped seats"

Ưu: "Leg space and good arm rest"
Khuyết điểm: "No in flight entertainment (movies)"

Ưu: "The seats are more comfortable compared to the other budget airlines."
Khuyết điểm: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Ưu: "I have flown Malindo before and I have been happy about tbeir customer service."

Ưu: "In flight meal."
Khuyết điểm: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Ưu: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Khuyết điểm: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Ưu: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Khuyết điểm: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Ưu: "Service and comfort with blanket, and entertainment movies."
Khuyết điểm: "Luggage collection rather late in Bali."

Ưu: "Same as previous, no fuss."

Ưu: "No fuss, well organised."

Ưu: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Khuyết điểm: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Khuyết điểm: "Turbulence"

Ưu: "Good service and good plane."

Ưu: "food, service"
Khuyết điểm: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Ưu: "You can check-in luggage for free. Not like Airasia"
Khuyết điểm: "Delays, of course."

Ưu: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Ưu: "I was very impressed given it is a budget airline."

Ưu: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Khuyết điểm: "my expectations were more than met."

Ưu: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Ưu: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Ưu: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Ưu: "something"
Khuyết điểm: "something"

Ưu: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Ưu: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Khuyết điểm: "There are small snack & water given previously, but now only water."

Khuyết điểm: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Ưu: "Nothing"
Khuyết điểm: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Ưu: "Proactively checking the boarding pass to shorten que of the boarding process."
Khuyết điểm: "Delayed"

Khuyết điểm: "Cabin very hot. Aircond broken??"

Ưu: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Khuyết điểm: "Nothing"

Ưu: "Nothing"
Khuyết điểm: "Evrything"

Ưu: "Pretty on time"

Ưu: "Good legroom and friendly crew"
Khuyết điểm: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Ưu: "Every thing in the flight was excellent."
Khuyết điểm: "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate."

Ưu: "Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley."
Khuyết điểm: "No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job."

Ưu: "No thank"
Khuyết điểm: "Baaad"

Khuyết điểm: "Felt more like a domestic flight than an international"

Khuyết điểm: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."

Khuyết điểm: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"

Khuyết điểm: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."

Khuyết điểm: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"

Ưu: "Comfortable seating map"
Khuyết điểm: "Food could be improved especially for vegetarians"

Ưu: "The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight"
Khuyết điểm: "I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode."

Khuyết điểm: "Did not departure on time"

Ưu: "Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad"
Khuyết điểm: "Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS"

Ưu: "Everything was good about this flight"
Khuyết điểm: "They need to have at least 5 to 10 vegetarian meal on board."

Ưu: "Boarding was organized"
Khuyết điểm: "Vegetarian food wasn’t great"

Ưu: "Comfortable seats"

Ưu: "Crew is ok, accommodating, entertainment system ok, food ok."
Khuyết điểm: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."

Khuyết điểm: "Seat, food, service"

Ưu: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"

Ưu: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Khuyết điểm: "Nothing for this trip"

Ưu: "On-time departure and on-time arrival."
Khuyết điểm: "Perfect flight"

Khuyết điểm: "Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS."

Khuyết điểm: "Incorrect information of boarding gate."

Khuyết điểm: "I m dont have my bagage....i sait to long time IN airport and all my médecine ..is inside Nous people replat on page facebook"

Ưu: "Friendly & attentive crew"
Khuyết điểm: "Departure delay (10 minutes)"

Ưu: "Most of it, especially having a meal on such a short flight."
Khuyết điểm: "Could do with more legroom, tall people exist"

Ưu: "On time. Good food Good flight attendant service"

Ưu: "Satay, flatbed."
Khuyết điểm: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."

Ưu: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."

Ưu: "Liked the USB port for recharging electronic devices"
Khuyết điểm: "Seats were too close together. Not very comfortable. We were in row in front of emergency exit. Seats didn't recline. We should be alerted when we select these seats that they are uncomfortable."

Ưu: "The early arrival, and the service"
Khuyết điểm: "Nothing really"

Ưu: "Food and hospitality"

Ưu: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Khuyết điểm: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."

Ưu: "Leg room. Thanks Charles. Legend!!! 9c but prefer 10"
Khuyết điểm: "My screen didn't stay up. Needs fixing"

Ưu: "The entertainment, seat spacing"
Khuyết điểm: "The gate"

Khuyết điểm: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."

Khuyết điểm: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."

Ưu: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Khuyết điểm: "Food was okay but entertainment was non existent"

Ưu: "Flight to Penang was delayed for more than 3 hours for unclear reasons. These was not a clear announcement as to what was going on. Then after that, they were waiting on the crew from Langkawi. We arrived at 2 a.m. or so as a resluy"
Khuyết điểm: "Lateness and lack of transparency from MAS staff"

Ưu: "Efficient and quick to load the plane and then take off."

Ưu: "Newer B737-800 aircraft Improved entertainment system Drinks"
Khuyết điểm: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"

Ưu: "It was a very good flight ."

Ưu: "Left and arrived on time. From just the flight point of view, it was correct but traveling now is more than leaving from A in order to arrive to B"
Khuyết điểm: "I could not select that we wanted a vegetarian menu on the website of this company. The KUL airport is not very big, not many things to do there, very few restaurants. The issue is that if you fly with this company you arrive at KUL. Steward was kind but rough - efficient like a robot... and the headphones are very poor, I could hardly understand what was said when watching the films."

Ưu: "Staff are courteous"
Khuyết điểm: "Departure was delayed an hour"

Khuyết điểm: "Flight networkintl booked our tickets very late later mistake in name , faces lot of difficulties in boarding every time..."

Ưu: "Flight was efficient & comfortable. Crew was friendly & helpful."

Ưu: "The boarding and entertainment..."
Khuyết điểm: "The food... and the lack of announcement to advise us on the delay"

Khuyết điểm: "our vegan food was not provided"

Khuyết điểm: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."

Ưu: "I love flying with MAS"
Khuyết điểm: "I don't like Tax Refund Customs Verification"

Ưu: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Khuyết điểm: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."

Ưu: "Line took 1 and a half hours to get through. Never again and I plane on going to Bali alot in the next 40 years."
Khuyết điểm: "Nothing staff was rude"

Khuyết điểm: "Luggage was lost. Spent last night and all day today without a lot of the things we needed to make our current stay comfortable. We did not have adequate swimwear, contact lenses solution, and most importantly, my wife's medication. She fell ill last night and continued to feel sick today because she was not able to take her medicine. To top it off, my wife currently cannot find a favorite piece of clothing. It is green, lacy lingerie. We are sure it was packed before leaving our previous destination. Could you please check to see if this piece of clothing was located, either at the airport in Bali or in Kuala Lumpur? If found, please send to our next destination, Pingviman Hotel, Chiang Mai. Because of the inconvenience, including not having our luggage for an entire day, my wife feeling ill, and this loss of her valued item of clothing, we believe we deserve some compensation. We are very displeased with these circumstances and hope you agree that something needs to be offered to us to once again feel satisfied. Thank you for your time. John and Emily"