Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Scotland đến Southeast Asia
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Scotland đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Southeast Asia từ Scotland có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay đến Scotland với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Southeast Asia từ Scotland tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Amazing staff"
Khuyết điểm: "Uncomfortable seats and poor entertainment systems"
Ưu: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Khuyết điểm: "Nothing. Keep up the good work"
Ưu: "All except the food"
Khuyết điểm: "The food"
Ưu: "I really appreciated that my bags were not lost"
Ưu: "Friendly Crew, good entertainment possibilites."
Khuyết điểm: "Everything has a plastic holding purse."
Ưu: "The crew was very nice, courteous and helpful"
Khuyết điểm: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Khuyết điểm: "Lights did not work, so diner was guessing whats was in the tray"
Khuyết điểm: "Seat comfort"
Ưu: "Crew was very accommodating"
Khuyết điểm: "Te long transit time in Qatar."
Khuyết điểm: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Ưu: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Khuyết điểm: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Ưu: "i like the service of qa. its amazing."
Khuyết điểm: "none at all"
Ưu: "The crew were very friendly"
Khuyết điểm: "I was made to gate check my hand luggage."
Khuyết điểm: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Ưu: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Ưu: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Khuyết điểm: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Ưu: "The plane was very new and wasn’t crowded."
Khuyết điểm: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Ưu: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Khuyết điểm: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."
Ưu: "In time me ,food ,clean"
Ưu: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Ưu: "Crew was excellent."
Khuyết điểm: "Food."
Ưu: "The 17hr flight went relatively quickly. Much faster than expected."
Khuyết điểm: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Khuyết điểm: "Poor service, long layovers with not enough lounge space. Misguiding customer service"
Khuyết điểm: "nothing"
Ưu: "Staff is friendly"
Khuyết điểm: "The seats are tight and I am a slim person"
Khuyết điểm: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Seat was comfortable entertainment was nice food was excellent"
Khuyết điểm: "Nothing"
Ưu: "All good"
Ưu: "The entertainment console is dismal"
Khuyết điểm: "Comfort of seat size has shrunk!!! Good grief."
Ưu: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Khuyết điểm: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Ưu: "The Qatar Airways price."
Ưu: "Had the best flight experience of my life. Comfort, food & especially service was excellent."
Ưu: "Helpful staffs and great stewardess!"
Khuyết điểm: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Ưu: "The stewards were very attractive, the entertainment was plenty of movie choices."
Khuyết điểm: "The food was terrible, the seats were extremely uncomfortiable."
Khuyết điểm: "Not being on time from Doha to chicago, it was an hour late departure."
Ưu: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Khuyết điểm: "No Wifi on flight !!"
Khuyết điểm: "The layover was too long"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Khuyết điểm: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."
Ưu: "Boarding and Seat comfort was good"
Khuyết điểm: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Ưu: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Khuyết điểm: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Ưu: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "I don’t like it"
Khuyết điểm: "They take my money because my flight it’s was over And they charge me twice"
Ưu: "Everything, one of my favourite airlines"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Khuyết điểm: "Nothing"
Ưu: "Relaxing Cabin crew were awesome"
Khuyết điểm: "Not that I can think if"
Ưu: "Crew was amazing. There is always someone from emirates around to help."
Khuyết điểm: "Little more room on a 14 1/2 hour flight would be nice"
Ưu: "The seating was comfortable with nice ambience."
Khuyết điểm: "The crew was polite in talking but arrogant in nature."
Ưu: "The overall trip was amazing"
Khuyết điểm: "N/A"
Ưu: "Flight cancelled with extremely poor service from Emirates."
Ưu: "Service & caring were superb"
Khuyết điểm: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Ưu: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Khuyết điểm: "Nothing in Particular"
Ưu: "Emirates always goes above and beyond to keep your experience as good as possible."
Khuyết điểm: "The boarding process lacked discipline"
Ưu: "Food comfort"
Khuyết điểm: "Nothing"
Ưu: "Smooth boarding and take off on time"
Khuyết điểm: "Food could be better"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "the crew are nice"
Khuyết điểm: "food limited selection"
Ưu: "Business class setup Bar Staff"
Khuyết điểm: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Ưu: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Khuyết điểm: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Khuyết điểm: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"
Ưu: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Khuyết điểm: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Khuyết điểm: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Khuyết điểm: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Ưu: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Khuyết điểm: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."
Ưu: "Nice travel from Dallas to Dubai and I am happy."
Khuyết điểm: "Leg room"
Khuyết điểm: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Ưu: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Ưu: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Ưu: "Leg Room. Timing"
Ưu: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Khuyết điểm: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
Khuyết điểm: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."
Khuyết điểm: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
Ưu: "Movie options were good"
Khuyết điểm: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
Ưu: "Good Flight."
Khuyết điểm: "They changed the seats without asking."
Ưu: "service was good"
Khuyết điểm: "Need to improve on the toilet"
Ưu: "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
Khuyết điểm: "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
Ưu: "great food, entertainment and comfort On time with great service"
Khuyết điểm: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Ưu: "Friendly cabin staff."
Khuyết điểm: "Not being able to select seat when I bought the ticket is a bummer. Also, TV controls did not work well. These need be replaced ASAP."
Ưu: "Nice experience happy"
Khuyết điểm: "Leg room little short"
Ưu: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Khuyết điểm: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."
Khuyết điểm: "Nothing"
Khuyết điểm: "food"
Ưu: "the best all"
Khuyết điểm: "the best in all"
Ưu: "I didnt mych like anything of this transit sector from colombo to maldives."
Khuyết điểm: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Ưu: "Big screen"
Khuyết điểm: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"
Khuyết điểm: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."
Ưu: "Good cleaning impressions."
Khuyết điểm: "The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid."
Khuyết điểm: "Them good"
Khuyết điểm: "Yes amazing"
Khuyết điểm: "1 hour delay due to weather"
Khuyết điểm: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."
Khuyết điểm: "Better seat."
Khuyết điểm: "My luggage was lost during transit even thout it was a 1h 50 minute layover."
Ưu: "Good food good movies"
Ưu: "Timing. Food and service"
Khuyết điểm: "Unanounced delay of about one hour due to long unexplained route"
Ưu: "Full meal and entertainment system even for a shorthaul flight."
Khuyết điểm: "Tight leg room"
Ưu: "They take great care of their customers"
Khuyết điểm: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"
Ưu: "Service and bag policy"
Khuyết điểm: "The house food"
Ưu: "Comfortable seats, good food and in flight entertainmen"
Khuyết điểm: "None"
Ưu: "Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze"
Ưu: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."
Khuyết điểm: "Boarding status changed straight from pre boarding to last call. No AC"
Khuyết điểm: "There was no child meal dispite us ordering it."
Khuyết điểm: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
Khuyết điểm: "bus service to the plane"
Khuyết điểm: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"
Khuyết điểm: "No priority boarding for business class in Istanbul."
Khuyết điểm: "Bad cold food. Crowded. Hi"
Ưu: "great vegetarian food"
Khuyết điểm: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Ưu: "The crew was outstanding in serving us. The food was decent."
Khuyết điểm: "The boarding experience was not good. There was an hour delay in a poorly air conditioned gate area. Also, there was not good explanation given in English concerning the delay."
Ưu: "Comfortable seat. Food acceptable."
Khuyết điểm: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."
Ưu: "Movie options and food"
Khuyết điểm: "Not enough leg room"
Ưu: "Friendly and attentive crew and quality of food and beverages served"
Khuyết điểm: "Edinburgh boarding gate was changed 3 times and the flight was delayed"
Ưu: "Great experience for my first international flight."
Ưu: "The crew was very helpful and kind, but the food was superb (not what I've experienced in the past on other flights). Those gift packs of a toothbrush/slippers/ eye mask was also so wonderful! That eye mask and ear plugs saved me during the flight and during my entire trip"
Khuyết điểm: "While we took off/ landed softly, I felt that the overall noise that the plane had while in flight was loud, almost too loud to fall asleep without headphones."
Khuyết điểm: "Nothing"
Ưu: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Khuyết điểm: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
Ưu: "The flight and in-flight services were good."
Khuyết điểm: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."
Khuyết điểm: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
Ưu: "Food was good. Entertainment was great."
Khuyết điểm: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
Khuyết điểm: "Nothing"
Ưu: "Amazing service and comfortable environment. The really take care of you"
Khuyết điểm: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"
Ưu: "The entertainment and food choices are great, and staff is kind and ready to help."
Khuyết điểm: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Ưu: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."
Khuyết điểm: "It was too cramped!"
Khuyết điểm: "Nothing's"
Ưu: "Again, people were nice, food was good, and entertainment was still good."
Khuyết điểm: "Boarding was unorganized"
Ưu: "i love the movies"
Khuyết điểm: "The cabin crew was rude and disorganized"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Khuyết điểm: "They left my bagage in Estambul"
Ưu: "Turkish delight and endless beverage service :)"
Ưu: "Boarding was done on time."
Ưu: "Food was excellent,lemonade was great"
Ưu: "I like the food, seats and customer service"
Ưu: "Also very child friendly"
Ưu: "Salimos a tiempo . El business es muy confortable"
Khuyết điểm: "La comida horrible . No se limpian los baños"
Ưu: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Khuyết điểm: "Nothing"
Khuyết điểm: "Internet"
Khuyết điểm: "It's KLM. What else do you need to know."
Ưu: "The crew was professional & friendly"
Khuyết điểm: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Ưu: "Crew were excellent"
Khuyết điểm: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Ưu: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Khuyết điểm: "Move the drapes a few more inches back."
Ưu: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Khuyết điểm: "Nothing"
Ưu: "Flight was on time."
Khuyết điểm: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Khuyết điểm: "Everything was OK"
Ưu: "Food and service"
Khuyết điểm: "Working wifi would be good. Better A/C. More comfortable seats"
Ưu: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Ưu: "Very professional"
Khuyết điểm: "Lost luggage"
Ưu: "Friendly crew"
Khuyết điểm: "KLM lost one piece of my luggage"
Ưu: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Khuyết điểm: "Doesn't"
Khuyết điểm: "Late departure. Rush to connect."
Khuyết điểm: "Entertainment"
Ưu: "Crew was ok."
Khuyết điểm: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Ưu: "The crew"
Khuyết điểm: "Seat comfort"
Ưu: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Khuyết điểm: "The earphones could have worked!"
Ưu: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Ưu: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Khuyết điểm: "Lost all our bags so couldn’t ski"
Ưu: "Very friendly onboard personnel - I really had kind of homy feeling."
Ưu: "Staff very pleasant"
Khuyết điểm: "Evening snack was not the greatest breakfast was pretty food"
Ưu: "Good flight, very attentive crew."
Ưu: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Khuyết điểm: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Ưu: "Comfort was better than on the previous Dash-8. Food was OK."
Khuyết điểm: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Ưu: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Khuyết điểm: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Ưu: "Everything excellent. Comfortable seats in business."
Khuyết điểm: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Ưu: "The leg room, was surprisingly roomy"
Khuyết điểm: "The food and that there was no entertainment."
Ưu: "We got a meal for a 1h flight only"
Khuyết điểm: "No entertainment but normal for this type of flight"
Ưu: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Ưu: "Fabulous trip with friendly, helpful staff"
Khuyết điểm: "Nothing"
Ưu: "Short flight with good communication."
Khuyết điểm: "Nil to complain."
Ưu: "The food service was good and the flight attendants were friendly."
Khuyết điểm: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Ưu: "The food and the punctuality"
Khuyết điểm: "The technology in interteiment is not touch screen"
Khuyết điểm: "Nothing"
Ưu: "Short-hop flight, fit for purpose."
Ưu: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Khuyết điểm: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Khuyết điểm: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Ưu: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Khuyết điểm: "As above"
Ưu: "Free wee cake."
Khuyết điểm: "Nothing in particular."
Ưu: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Ưu: "Loved this 747! Crew was professional and food was very good."
Khuyết điểm: "We had a long wait (25 minutes) at the gate because we were early."
Ưu: "Crew was friendly, and the food was better than the usual KLM fare."
Khuyết điểm: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Ưu: "leg room economy compared to KLM"
Khuyết điểm: "full flight, no upgrade possible"
Ưu: "Crew was excellent"
Khuyết điểm: "Economy was very tight! Seats were uncomfortable"
Ưu: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Khuyết điểm: "Cabin noise and air conditioning too cold, didn't sleep well"
Những hãng bay có chuyến bay từ Scotland đến Southeast Asia đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Scotland đến Southeast Asia
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Scotland đến Southeast Asia
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Scotland đến Southeast Asia
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Scotland đến Southeast Asia
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Scotland đến Southeast Asia