vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
|Tuyến bay hàng đầu||Jakarta Soekarno-Hatta Intl tới Denpasar Bali Ngurah Rai|
|Sân bay được khai thác||23|
|Sân bay hàng đầu||Jakarta Soekarno-Hatta Intl|
Khuyết điểm: I wish I was told my ticket did not include a meal upfront.
Ưu: Quick , professional boarding . Smoth take off and landing
Khuyết điểm: Baggage unload time
Khuyết điểm: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
Khuyết điểm: Flight attendant presentation (uniforms were not very high quality)
Ưu: Boarding was fast, aircraft clean
Khuyết điểm: Crew wasn't just unfriendly, they were really rude!
Khuyết điểm: We were delay for 2 hours, no communication, no apology or compensation.
Ưu: stewards helped us with all our baby bags
Khuyết điểm: not chewing on my knees for 4 hours would have been nice
Ưu: Boarding time and departure time very good.
Easy and fast check in
Khuyết điểm: Delay one hour
Ưu: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
Khuyết điểm: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
Ưu: Air asia always ok
Ưu: Landed early
Ưu: Sat grounded for 1 hour,
Khuyết điểm: Service
Khuyết điểm: horrible
Khuyết điểm: Good
Ưu: Great experience
Ưu: Well so far i uded airasia 3 times and always on time
Ưu: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.
Khuyết điểm: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.
Khuyết điểm: N/a
Decent for a short domestic flight
Ưu: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.
Khuyết điểm: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.
Ưu: Again Delayed
Khuyết điểm: Missed appointment delayed as usual
Ưu: Clean and crew
Khuyết điểm: 2.5 hour delay. Not worth it.
Khuyết điểm: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
No flight, no confirmation
Khuyết điểm: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
Met all my expectations
Ưu: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.
Khuyết điểm: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.
Khuyết điểm: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!
Overpriced overhyped airline
Ưu: It arrived on time
Khuyết điểm: Very snel legroom, no included food, no free water, no inflight entertainment
Ưu: Price and clean plane.
Khuyết điểm: Baggage fees
Khuyết điểm: You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?
Narrow seats, expensive and uncomfortable
Ưu: We survived the flight with only a little backpain and one stiff butt cheek
Khuyết điểm: No legroom, very narrow seating, no meal, expensive
Flight delayed for 4 hours
Khuyết điểm: Flight delayed 4 times until 4 hours from the original flight time.
Khuyết điểm: Gdfbhfcgddb
Ưu: Meals are delicious although not all items were available without prebooking.
Khuyết điểm: It was very cold during the flight. No blankets available - only for sale.
The flight is ok, the service is ok, the delays haven’t improved
Ưu: Overall service
Khuyết điểm: Delay, no entertainment
Khuyết điểm: Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!
Khuyết điểm: Long delay..!!
Ưu: The flight was on time and the food was ok
Khuyết điểm: Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically
Khuyết điểm: plane was late and queues at Bali airport beyond belief
Ưu: Delayed 1 hour
Ưu: Check-in and boarding very easy
Khuyết điểm: All ok
Ưu: Crews are quite friendly
Khuyết điểm: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.
On time without a hitch
Ưu: We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.
Khuyết điểm: No entertainment on the aircraft.
Khuyết điểm: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.
Khuyết điểm: It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff.
Khuyết điểm: Getting home
Khuyết điểm: Delay flights. wait too long
Ưu: Friendly staffs - both on the Fllight as well as the Ground Staffs.
Khuyết điểm: I cannot think of any
Khuyết điểm: it was late, quality of experience was poor- from predeparture to landing
Ưu: Very friendly.
Khuyết điểm: Nothing
Ưu: Easy check in and boarding. On-time flight.
Khuyết điểm: I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism.
favorite discount airline
Ưu: AirAsia is probably my favorite discount airline, but that means by definition an acceptable but no frills experience. Got that at a relatively attractive price
Khuyết điểm: The on-board sales cart did not have finger puppets, which I wanted to buy for some children.
Good flight except the boarding process
Ưu: Great crew personality
Khuyết điểm: Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all.
Ưu: Service Crew
Khuyết điểm: The automated baggage system
Ưu: absolutely nothing about the flight was
Khuyết điểm: I paid for exit row seating and didnt get it
45 minutes boarding time late with no reason
Ưu: The price is competitive
Khuyết điểm: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|
Ưu: Almost everything except for the seats..
Khuyết điểm: The seats.. too small..
Khuyết điểm: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.
Khuyết điểm: Flight was delay
Ưu: Cabin crew was nice and polite.
Khuyết điểm: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!
Ưu: Landing 20mins early.
Khuyết điểm: Going by bus to & from the plane. Waiting for luggage