Đánh giá của du khách
Điểm đánh giá chung
6,3
Tốt
Dựa trên 304 đánh giá
Lên máy bay
6,6
Thư thái
6,3
Phi hành đoàn
7,1
Thư giãn, giải trí
5,3
Thức ăn
5,8
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Indonesia AirAsia
Khứ hồi
Phổ thông
Thông tin của Indonesia AirAsia
| Mã IATA | QZ |
|---|---|
| Tuyến đường | 84 |
| Tuyến bay hàng đầu | Jakarta Soekarno-Hatta Intl tới Denpasar Bali Ngurah Rai |
| Sân bay được khai thác | 23 |
| Sân bay hàng đầu | Jakarta Soekarno-Hatta Intl |
Đánh giá gần đây
Điểm đánh giá của du khách
21
23
20
15
29
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3,6
Khuyết điểm: I wish I was told my ticket did not include a meal upfront.
đánh giá từ
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9,5
Ưu: Quick , professional boarding . Smoth take off and landing
Khuyết điểm: Baggage unload time
đánh giá từ
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7,0
Khuyết điểm: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
đánh giá từ
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5,0
Khuyết điểm: Flight attendant presentation (uniforms were not very high quality)
đánh giá từ
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6,0
Ưu: Boarding was fast, aircraft clean
Khuyết điểm: Crew wasn't just unfriendly, they were really rude!
đánh giá từ
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4,0
Khuyết điểm: We were delay for 2 hours, no communication, no apology or compensation.
đánh giá từ
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4,6
Ưu: stewards helped us with all our baby bags
Khuyết điểm: not chewing on my knees for 4 hours would have been nice
đánh giá từ
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9,0
Ưu: Boarding time and departure time very good. Easy and fast check in
đánh giá từ
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5,0
Khuyết điểm: Delay one hour
đánh giá từ
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10,0
Ưu: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
Khuyết điểm: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
đánh giá từ
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8,0
Ưu: Air asia always ok
đánh giá từ
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9,6
Ưu: Landed early
đánh giá từ
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3,6
Ưu: Sat grounded for 1 hour,
Khuyết điểm: Service
đánh giá từ
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2,0
Khuyết điểm: horrible
đánh giá từ
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10,0
Khuyết điểm: Good
đánh giá từ
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10,0
Ưu: Great experience
đánh giá từ
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9,2
Ưu: Well so far i uded airasia 3 times and always on time
đánh giá từ
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2,0
Ưu: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.
Khuyết điểm: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.
đánh giá từ
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10,0
Ưu: N/a
Khuyết điểm: N/a
đánh giá từ
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6,8
Decent for a short domestic flight
Ưu: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.
Khuyết điểm: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.
đánh giá từ
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2,0
Delayed Delayed
Ưu: Again Delayed
Khuyết điểm: Missed appointment delayed as usual
đánh giá từ
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2,0
Ưu: Clean and crew
Khuyết điểm: 2.5 hour delay. Not worth it.
đánh giá từ
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2,0
Khuyết điểm: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
đánh giá từ
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2,0
No flight, no confirmation
Khuyết điểm: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
đánh giá từ
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10,0
Met all my expectations
Ưu: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.
Khuyết điểm: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.
đánh giá từ
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2,0
Khuyết điểm: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!
đánh giá từ
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2,0
Overpriced overhyped airline
Ưu: It arrived on time
Khuyết điểm: Very snel legroom, no included food, no free water, no inflight entertainment
đánh giá từ
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10,0
Ưu: Price and clean plane.
Khuyết điểm: Baggage fees
đánh giá từ
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2,0
Refunds?
Khuyết điểm: You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?
đánh giá từ
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2,0
Narrow seats, expensive and uncomfortable
Ưu: We survived the flight with only a little backpain and one stiff butt cheek
Khuyết điểm: No legroom, very narrow seating, no meal, expensive
đánh giá từ
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2,0
Flight delayed for 4 hours
Khuyết điểm: Flight delayed 4 times until 4 hours from the original flight time.
đánh giá từ
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7,3
Khuyết điểm: Gdfbhfcgddb
đánh giá từ
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5,6
Ưu: Meals are delicious although not all items were available without prebooking.
Khuyết điểm: It was very cold during the flight. No blankets available - only for sale.
đánh giá từ
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8,3
The flight is ok, the service is ok, the delays haven’t improved
Ưu: Overall service
Khuyết điểm: Delay, no entertainment
đánh giá từ
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4,6
Khuyết điểm: Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!
đánh giá từ
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3,0
Khuyết điểm: Long delay..!!
đánh giá từ
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8,0
Ưu: The flight was on time and the food was ok
Khuyết điểm: Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically
đánh giá từ
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5,0
Khuyết điểm: plane was late and queues at Bali airport beyond belief
đánh giá từ
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2,0
Ưu: Delayed 1 hour
đánh giá từ
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8,0
Ưu: Check-in and boarding very easy
Khuyết điểm: All ok
đánh giá từ
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3,0
Ưu: Crews are quite friendly
Khuyết điểm: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.
đánh giá từ
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10,0
On time without a hitch
Ưu: We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.
Khuyết điểm: No entertainment on the aircraft.
đánh giá từ
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2,0
Never flew
Ưu: Cheap
Khuyết điểm: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.
đánh giá từ
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4,3
So basic
Khuyết điểm: It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff.
đánh giá từ
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10,0
Khuyết điểm: Getting home
đánh giá từ
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2,0
Khuyết điểm: Delay flights. wait too long
đánh giá từ
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10,0
Awesome -
Ưu: Friendly staffs - both on the Fllight as well as the Ground Staffs.
Khuyết điểm: I cannot think of any
đánh giá từ
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2,0
Khuyết điểm: it was late, quality of experience was poor- from predeparture to landing
đánh giá từ
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10,0
Great service
Ưu: Very friendly.
Khuyết điểm: Nothing
đánh giá từ
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6,6
Ưu: Easy check in and boarding. On-time flight.
Khuyết điểm: I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism.
đánh giá từ
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7,6
favorite discount airline
Ưu: AirAsia is probably my favorite discount airline, but that means by definition an acceptable but no frills experience. Got that at a relatively attractive price
Khuyết điểm: The on-board sales cart did not have finger puppets, which I wanted to buy for some children.
đánh giá từ
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7,0
Good flight except the boarding process
Ưu: Great crew personality
Khuyết điểm: Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all.
đánh giá từ
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6,3
Good Flight
Ưu: Service Crew
Khuyết điểm: The automated baggage system
đánh giá từ
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2,0
Terrible
Ưu: absolutely nothing about the flight was
Khuyết điểm: I paid for exit row seating and didnt get it
đánh giá từ
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5,3
45 minutes boarding time late with no reason
Ưu: The price is competitive
Khuyết điểm: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|
đánh giá từ
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10,0
Bdo-Sin
Ưu: Almost everything except for the seats..
Khuyết điểm: The seats.. too small..
đánh giá từ
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4,0
Delays
Khuyết điểm: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.
đánh giá từ
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5,6
Khuyết điểm: Flight was delay
đánh giá từ
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8,0
Smooth Flight
Ưu: Cabin crew was nice and polite.
Khuyết điểm: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!
đánh giá từ
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4,3
Ưu: Landing 20mins early.
Khuyết điểm: Going by bus to & from the plane. Waiting for luggage
đánh giá từ
Tình trạng chuyến bay
Indonesia AirAsia Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Indonesia AirAsia
- Sân bay Jakarta Soekarno-Hatta Intl (CGK)
- Sân bay Denpasar Bali Ngurah Rai (DPS)
- Sân bay Kuala Lumpur Intl (KUL)
- Sân bay Surabaya Juanda (SUB)
- Sân bay Medan Kuala Namu Intl (KNO)
- Sân bay Singapore Changi (SIN)
- Sân bay Penang Intl (PEN)
- Sân bay Praya Lombok Intl (LOP)
- Sân bay Băng Cốc Don Mueang Intl (DMK)
- Sân bay Semarang Achmad Yani (SRG)
- Sân bay Perth (PER)
- Sân bay Băng-đung Husein Sastranegara (BDO)
- Sân bay Pontianak Supadio (PNK)
- Sân bay Labuan Bajo Mutiara (LBJ)
- Sân bay Johor Bahru Sultan Ismail Intl (JHB)
Indonesia AirAsia thông tin liên hệ
- QZ Mã IATA
- +62 21 2927 0999 Gọi điện
- airasia.com Truy cập
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