Đánh giá của du khách
Điểm đánh giá chung
5,7
Ổn
Dựa trên 482 đánh giá
Lên máy bay
6,1
Thư thái
5,8
Phi hành đoàn
6,6
Thư giãn, giải trí
4,5
Thức ăn
4,8
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Smartwings
Khứ hồi
Phổ thông
Thông tin của Smartwings
| Mã IATA | QS |
|---|---|
| Tuyến đường | 127 |
| Tuyến bay hàng đầu | Praha (Prague) Václav Havel Prague tới Tel Aviv Ben Gurion Intl |
| Sân bay được khai thác | 43 |
| Sân bay hàng đầu | Praha (Prague) Václav Havel Prague |
Đánh giá gần đây
Điểm đánh giá của du khách
22
26
47
59
39
-
8,3
Ưu: Despite leaving 40 mins late, we arrived only 20 mins late.
Khuyết điểm: We left 40 mins late because 7 passengers were late to board.
đánh giá từ
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3,5
Khuyết điểm: Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing.
đánh giá từ
-
10,0
Ưu: Awesome staff. Was upgraded to comfort seating for free
đánh giá từ
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2,0
Khuyết điểm: Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage.
đánh giá từ
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10,0
Ưu: Everything
Khuyết điểm: Nothing
đánh giá từ
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2,5
Ưu: Nothing
Khuyết điểm: Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not.
đánh giá từ
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3,0
Ưu: The woman who checked me in was slow and rude
Khuyết điểm: Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children
đánh giá từ
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5,6
Ưu: Quick check in.
Khuyết điểm: Flight was late. Staff can use more English training. High baggage fees and strict rules.
đánh giá từ
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4,5
Ưu: Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing.
đánh giá từ
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2,6
Khuyết điểm: Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel.
đánh giá từ
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7,5
Ưu: Price
Khuyết điểm: Check in process
đánh giá từ
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4,4
Ưu: Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight .
Khuyết điểm: Be on time ! So people don’t miss their connecting flights
đánh giá từ
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8,0
Ưu: Value for money
đánh giá từ
-
3,0
Ưu: Nothing
Khuyết điểm: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
đánh giá từ
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10,0
Ưu: Normal usual smooth travel experience
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: No early check in. The longest line at check in that I ever seen. Terrible seats
đánh giá từ
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2,0
Uncomfortable beyond belief!
Ưu: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
đánh giá từ
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6,0
Ưu: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
đánh giá từ
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7,0
Ưu: The food
Khuyết điểm: Lost my bag
đánh giá từ
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10,0
Ưu: Everything was fast.
Khuyết điểm: Nothing.
đánh giá từ
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6,0
Plane was delayed for over an hour
Ưu: It was short flight so not much to share, crew was ok
Khuyết điểm: It was delayed over an hour
đánh giá từ
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7,0
Food isn’t free
Khuyết điểm: Had to pay for just a basic cup of juice. No snack provided.
đánh giá từ
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4,3
Direct flight with a bait and switch policy.
Ưu: Punctuality. Direct flight from Prague to Madrid.
Khuyết điểm: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
đánh giá từ
-
2,0
Flight was delayed
Ưu: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
đánh giá từ
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6,0
Khuyết điểm: 1 hour delay ☹️
đánh giá từ
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10,0
Great as always!
Ưu: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Khuyết điểm: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
đánh giá từ
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4,0
plane
Khuyết điểm: planes are old
đánh giá từ
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4,6
Ưu: Nothing
Khuyết điểm: hidden baggage fees suck!!! Was not stated on purchase!!!
đánh giá từ
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2,0
Will never fly CSA again
Ưu: Nothing
Khuyết điểm: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
đánh giá từ
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2,0
Khuyết điểm: 30 min late no a/c
đánh giá từ
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4,0
Khuyết điểm: no legs room delay at bording delay to get to Praha
đánh giá từ
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9,0
Khuyết điểm: Flight was late ~ 1h
đánh giá từ
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3,6
Khuyết điểm: No snacks or even water given
đánh giá từ
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5,6
Delay
Ưu: Nice crew and new airplane
Khuyết điểm: Three hours delay, and no explanation given at all.
đánh giá từ
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4,0
Khuyết điểm: Delaying 3 hours
đánh giá từ
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2,3
Médiocre
Ưu: Nothing
Khuyết điểm: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
đánh giá từ
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8,6
Nice
Ưu: Crew, hours, convenience
Khuyết điểm: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
đánh giá từ
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2,6
Terrible
Ưu: Nothing
Khuyết điểm: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
đánh giá từ
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3,3
Late
Khuyết điểm: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
đánh giá từ
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2,6
Missed the take off slot spending time on luggage @checkin
Khuyết điểm: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
đánh giá từ
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5,0
boarding was terrible
Khuyết điểm: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
đánh giá từ
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8,0
Ưu: On time, good service
đánh giá từ
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10,0
Better than expected
Ưu: Short queue, free inflight meal, new planes
đánh giá từ
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2,0
DO NOT FLY THIS AIRLINE
Ưu: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Khuyết điểm: Literally everything. This is a gargbage airline.
đánh giá từ
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4,6
Ưu: Nice staff, smooth flight
Khuyết điểm: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
đánh giá từ
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3,6
My first and also last flight with SmartWings
Khuyết điểm: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
đánh giá từ
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4,0
Ưu: Daily flight
Khuyết điểm: No service at all, feels like low cost
đánh giá từ
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5,0
Khuyết điểm: Night flight, do not stop talking
đánh giá từ
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6,6
Very tight space
Ưu: The crew were nice and helpful. The plain was new.
Khuyết điểm: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
đánh giá từ
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4,0
Never had a flight with so little leg room
Khuyết điểm: Never had a flight with so little leg room
đánh giá từ
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6,3
First time flier with airline
Ưu: Boarding process was painless.
Khuyết điểm: No free food.
đánh giá từ
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3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Ưu: It was a direct flight.
Khuyết điểm: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
đánh giá từ
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5,6
Ưu: didnt like it
Khuyết điểm: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
đánh giá từ
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3,0
Horrible airline
Ưu: That we finally arrived
Khuyết điểm: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
đánh giá từ
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3,0
Avoid it
Khuyết điểm: I never knew you can make the sit rows so close to each other :)
đánh giá từ
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2,0
Ưu: Nothingh
Khuyết điểm: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
đánh giá từ
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7,5
Efficient
Ưu: Crew was very helpful.
Khuyết điểm: The plane was a bit cramped.
đánh giá từ
-
2,0
Kayak services issue
Khuyết điểm: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
đánh giá từ
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2,0
Khuyết điểm: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
đánh giá từ
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2,0
Didn't even happen - very UNHAPPY CUSTOMER
Khuyết điểm: It literally DID NOT HAPPEN. I NEED A REFUND.
đánh giá từ
Tình trạng chuyến bay
Smartwings Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Smartwings
- Sân bay Praha (Prague) Václav Havel Prague (PRG)
- Sân bay Brno Turany (BRQ)
- Sân bay Ostrava Mosnov (OSR)
- Sân bay Antalya (AYT)
- Sân bay Thành phố Rhodes Diagoras (RHO)
- Sân bay Hurghada (HRG)
- Sân bay Marsa Alam (RMF)
- Sân bay Heraklio Town N. Kazantzakis Apt. (HER)
- Sân bay Bourgas (BOJ)
- Sân bay Tel Aviv Ben Gurion Intl (TLV)
- Sân bay Málaga (AGP)
- Sân bay Thị trấn Kos Town (KGS)
- Sân bay Thị trấn Corfu Ioannis Kapodistrias (CFU)
- Sân bay Thành phố Palma de Mallorca Son Sant Joan (PMI)
- Sân bay Xanh Pê-téc-bua Pulkovo (LED)
Smartwings thông tin liên hệ
- QS Mã IATA
- +420 284 000 612 Gọi điện
- smartwings.com Truy cập
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