Đánh giá của du khách
Điểm đánh giá chung
7,3
Tốt
Dựa trên 22.836 đánh giá
Lên máy bay
7,5
Thư thái
7,2
Phi hành đoàn
7,9
Thư giãn, giải trí
6,9
Thức ăn
6,8
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên British Airways
Khứ hồi
Phổ thông
Thông tin của British Airways
| Mã IATA | BA |
|---|---|
| Tuyến đường | 498 |
| Tuyến bay hàng đầu | Nice Côte d'Azur tới London Heathrow |
| Sân bay được khai thác | 194 |
| Sân bay hàng đầu | London Heathrow |
Đánh giá gần đây
Điểm đánh giá của du khách
2782
2411
1904
944
842
-
10,0
Ưu: Comfortable ride
đánh giá từ
-
8,0
Ưu: it was a good flight within airline standards
Khuyết điểm: I really did not find anything to improve, it was a pleasant flight
đánh giá từ
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8,0
Khuyết điểm: I really did not find anything to improve, it was a pleasant flight
đánh giá từ
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2,0
Ưu: I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money.
Khuyết điểm: There should be no charge and a refund issued for a mishap on behalf of British airways.
đánh giá từ
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8,0
Ưu: Promptness
Khuyết điểm: Food offering
đánh giá từ
-
8,3
Ưu: Prompt
Khuyết điểm: Food offering
đánh giá từ
-
9,6
Ưu: I was upgraded to first class because the flight was not full. So that was truly a blessing! And the service was great!
đánh giá từ
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4,3
Ưu: The limited amount of people flying
Khuyết điểm: Updated tv and movie selection
đánh giá từ
-
5,6
Khuyết điểm: How many people allowed to travel per plane during COVID
đánh giá từ
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6,6
Ưu: Crew members were very friendly and checked our bags for free.
Khuyết điểm: Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people.
đánh giá từ
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9,6
Ưu: Crew was super polite and attentive. New modern equipment.
Khuyết điểm: The EROSNOW channel was very heavily cut and censored, I feel like I still need to watch those movies again somewhere to understand what happened.
đánh giá từ
-
3,5
Khuyết điểm: Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again
đánh giá từ
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7,3
Ưu: the crew on the flight were simply amazing! Kind, caring, 5*
Khuyết điểm: There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown.
đánh giá từ
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10,0
Ưu: Overall great
Khuyết điểm: Nothing
đánh giá từ
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5,0
Ưu: The move choices were good. The food and wine options were decent.
Khuyết điểm: The boarding process was confusing. Once boarding began, there was no attention paid to distancing guidelines. I heard the crew make announcements about mask requirements but never saw anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin. Even though I only counted fewer than 20 passengers for over 100 seats, upon boarding, three solo passengers were assigned to sit in adjacent seats, with me in the row directly in front of them and another passenger in the row directly behind them. There was no precaution to space out passengers whatsoever. I had tried to choose my seating during check in but the online app was difficult to understand what seats were actually open or taken. Once I boarded it was clear the online information was incorrect. With so few passengers, the gate crew could easily have taken the time to review seating and re-seated customers for improved health and safety. This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe.
đánh giá từ
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4,0
Khuyết điểm: Crew could have reprimanded people not wearing their masks or not covering their noses. The airline could have kept middle seats open to instill more confidence in flying.
đánh giá từ
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9,3
Ưu: Gemma Crane was excellent! She knows the benefit to a cup of tea and made me feel very special for the entire flight. Thank you Gemma.
đánh giá từ
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8,6
Khuyết điểm: Toilets are not good
đánh giá từ
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7,6
Ưu: The fact that there was no one sitting by me was fab. Through man on priority check in desk was very helpful getting me the assistance I needed
Khuyết điểm: More choice of meal. Getting special.assistance.upon arrival at.Istanbul airport first outbound flight was hard. I nearly fainted as I had to stand for so long.
đánh giá từ
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5,6
Ưu: Flight was fine.
Khuyết điểm: Crew was not very friendly.
đánh giá từ
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5,3
Ưu: From JFK to London, staff was friendly.
Khuyết điểm: From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on. From London to Edinburough, the crew was somewhat rude.
đánh giá từ
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9,6
Ưu: Both crew and the seat were great. Friendly staff.
Khuyết điểm: It was all perfect.
đánh giá từ
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2,0
Khuyết điểm: Cancelation policy
đánh giá từ
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2,0
Ưu: I purchased business class food was uneatble cald sandwich
Khuyết điểm: Staff unfriendly
đánh giá từ
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8,0
Ưu: Crew great
Khuyết điểm: No social distancing enforced, I was sat next to another person (no spaces between booked seats)
đánh giá từ
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10,0
Ưu: Great flight and well organised during Covid-19
đánh giá từ
-
10,0
Ưu: Nice crew
đánh giá từ
-
8,0
Ưu: Seating was comfortable though a tad bit cramped.
Khuyết điểm: Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)
đánh giá từ
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2,0
Ưu: Flight was cancelled
Khuyết điểm: If flight took place
đánh giá từ
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2,0
Ưu: Flight was cancelled
Khuyết điểm: If flight took place
đánh giá từ
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10,0
Khuyết điểm: Nothing!!! It was a great flight!!!
đánh giá từ
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10,0
Khuyết điểm: Nothing
đánh giá từ
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10,0
Ưu: The crew were amazing, kind and attentive. My seat 30H had the ultimate leg room ( I am 6' 4") so it was fantastic for me. The food was quite tasty. Really enjoyed the humorous BA video for the safety
Khuyết điểm: No
đánh giá từ
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8,5
Ưu: Boarding was quick and expedient. I was worried the flight might have been held up because Schiphol airport is too small to handle its increasing air traffic and is often backed up with planes waiting on the tarmac to dock or take off. But it was an early morning flight and everything went smoothly. We landed on time, disembarked efficiently, and were on our way.
Khuyết điểm: Everything was great.
đánh giá từ
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10,0
Ưu: The crew was exceptional, the service was great and the entertainment options were abundant. Great flight!
đánh giá từ
-
8,0
Ưu: Flight on time, seats comfortable.
Khuyết điểm: For such a short flight no improvements are needed.
đánh giá từ
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10,0
Ưu: Comfortable seats, new plane and friendly crew.
Khuyết điểm: Food needs to improve. Pasta versus pasta is not a choice.
đánh giá từ
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10,0
Khuyết điểm: Nothing,perfect flight
đánh giá từ
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10,0
Khuyết điểm: Nothing, one of my best flights ever.
đánh giá từ
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7,0
Ưu: Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat
Khuyết điểm: Seat
đánh giá từ
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6,6
Khuyết điểm: Significant delays
đánh giá từ
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5,6
Khuyết điểm: The flight from London to Miami was great! The one from Miami to Las Vegas was awful. No seat-back entertainment screens, not power outlets so you could watch on your own device, one bottle of water for a five hour flight, and ride, inattentive cabin crew. I should point out that while I booked through BA, both flights were operated by American Airlines.
đánh giá từ
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2,3
Ưu: It flew
Khuyết điểm: Nothing
đánh giá từ
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10,0
Ưu: Crew is very attentive and working hard during trying times.
Khuyết điểm: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.
đánh giá từ
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9,3
Ưu: The crew was fabulous. Very helpful and upbeat!
Khuyết điểm: The food wasn’t very good.
đánh giá từ
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8,0
Ưu: We were able to leave the country quickly.
Khuyết điểm: It was freezing on the plane.
đánh giá từ
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2,0
Ưu: Literally nothing.
Khuyết điểm: It could have happened.
đánh giá từ
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10,0
Ưu: Crew were polite
đánh giá từ
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10,0
Ưu: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.
đánh giá từ
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10,0
Ưu: everything was fine. uneventful
Khuyết điểm: Food
đánh giá từ
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10,0
Ưu: everything was fine. uneventful
Khuyết điểm: food
đánh giá từ
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10,0
Ưu: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.
đánh giá từ
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4,6
Khuyết điểm: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.
đánh giá từ
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9,6
Ưu: Very comfy seats.
đánh giá từ
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4,6
Ưu: No and no.
Khuyết điểm: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.
đánh giá từ
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10,0
Ưu: Glenlivet whisky for free
đánh giá từ
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10,0
Ưu: Crew was friendly and everything was perfectly on time!
đánh giá từ
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6,3
Ưu: My air hostess was very friendly and kind
Khuyết điểm: Food for vegetarians
đánh giá từ
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9,3
Ưu: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.
Khuyết điểm: The tv news on BBC was 1 week old.
đánh giá từ
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6,0
Ưu: The crew were gracious and attentive to keeping us hydrated in Economy.
Khuyết điểm: The seats were uncomfortable on this full flight, the food was average.
đánh giá từ
Tình trạng chuyến bay
British Airways Bản đồ đường bay
Sân bay hàng đầu khai thác bởi British Airways
- Sân bay London Heathrow (LHR)
- Sân bay London Gatwick (LGW)
- Sân bay Geneva Geneve-Cointrin (GVA)
- Sân bay Am-xtéc-đam Schiphol (AMS)
- Sân bay Edinburgh Turnhouse (EDI)
- Sân bay Glasgow Intl (GLA)
- Sân bay Bác-xê-lô-na Barcelona-El Prat (BCN)
- Sân bay Manchester (MAN)
- Sân bay Dublin (DUB)
- Sân bay Aberdeen Dyce (ABZ)
- Sân bay Berlin Brandenburg (BER)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay New York John F Kennedy Intl (JFK)
- Sân bay Muy-ních Franz Josef Strauss (MUC)
- Sân bay Zurich (ZRH)
British Airways thông tin liên hệ
- BA Mã IATA
- +44 344 493 0787 Gọi điện
- britishairways.com Truy cập
Chính sách huỷ của British Airways
Do tình hình dịch coronavirus (COVID-19) biến đổi, British Airways sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với British Airways để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của British Airways tại đây: Khuyến cáo du lịch & chính sách củaBritish Airways
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