Đánh giá của du khách
Điểm đánh giá chung
6,9
Tốt
Dựa trên 2.441 đánh giá
Lên máy bay
7,1
Thư thái
6,9
Phi hành đoàn
7,6
Thư giãn, giải trí
6,4
Thức ăn
6,4
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Brussels Airlines
Khứ hồi
Phổ thông
Thông tin của Brussels Airlines
| Mã IATA | SN |
|---|---|
| Tuyến đường | 209 |
| Tuyến bay hàng đầu | Brussels Bruxelles-National tới Brussels Bruxelles-National |
| Sân bay được khai thác | 80 |
| Sân bay hàng đầu | Brussels Bruxelles-National |
Đánh giá gần đây
Điểm đánh giá của du khách
208
201
200
101
114
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10,0
Ưu: The crew are doing amazing job and making sure we all stay safe.
Khuyết điểm: What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel.
đánh giá từ
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4,5
Ưu: thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)
Khuyết điểm: there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !
đánh giá từ
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10,0
Khuyết điểm: Super
đánh giá từ
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6,0
Ưu: service in general
Khuyết điểm: no covid separation at seats
đánh giá từ
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10,0
Khuyết điểm: Suoer
đánh giá từ
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5,3
Ưu: Crew was very nice. Chocolates were very nice.
Khuyết điểm: Come on guys for the price of the ticked you could have served us something more than a sandwich.
đánh giá từ
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9,3
Ưu: UP TO THE MARK I EXPECTED
Khuyết điểm: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE
đánh giá từ
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6,0
Ưu: the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special.
Khuyết điểm: Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle.
đánh giá từ
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10,0
Ưu: It was wonderful
Khuyết điểm: Best booking app ever
đánh giá từ
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9,6
Ưu: The crew was super nice and the seat was great
Khuyết điểm: For the price i got the ticket i couldn't asked for more. Thanks a Million
đánh giá từ
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3,3
Ưu: I got there
Khuyết điểm: My luggage did not
đánh giá từ
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5,0
Ưu: The seat was terrible
Khuyết điểm: If I had gotten my luggage at the end of the flight
đánh giá từ
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9,3
Ưu: Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep
Khuyết điểm: The choices of movies
đánh giá từ
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10,0
Ưu: Early morning flight so left on time and arrived early. Staff excellent.
Khuyết điểm: Seats are grim like most European carriers in coach...
đánh giá từ
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2,0
Arrogant crew
Khuyết điểm: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.
đánh giá từ
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10,0
Ưu: no remarks. everything fine for a short flight
đánh giá từ
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4,0
Ưu: Very efficient.
Khuyết điểm: Better airflow in cabin, letting you know about meals before getting to plane.
đánh giá từ
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2,0
The worst flight in 40 years of traveling
Ưu: Nothing
Khuyết điểm: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.
đánh giá từ
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8,0
Ưu: Smooth flying so got some sleep
Khuyết điểm: Clearer back-to-front boarding process
đánh giá từ
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5,5
Ưu: The crew reacted good to the change of plane
Khuyết điểm: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience
đánh giá từ
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5,0
Khuyết điểm: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.
đánh giá từ
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9,3
Ưu: The crew was amazing!
Khuyết điểm: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.
đánh giá từ
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8,0
Ưu: I liked the (free) upgrade to Premium Economy.
Khuyết điểm: Food was ok but I recommend including a small salad with dinner.
đánh giá từ
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10,0
Ưu: Punctuality and professionalisms were at the best
Khuyết điểm: All ok
đánh giá từ
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4,4
Ưu: The crew wasn’t very friendly and there’s very little legroom.
đánh giá từ
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8,0
Khuyết điểm: Delay of 40 minutes
đánh giá từ
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7,5
Khuyết điểm: Not being able to choose my seat on a 500€ return flight is a joke.
đánh giá từ
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4,0
Khuyết điểm: Flight keft 35 min kate and boarfing was very slow and disorganized
đánh giá từ
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9,0
Ưu: Everything was good except the long layover
Khuyết điểm: Shorter layover
đánh giá từ
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3,3
Khuyết điểm: This airline is borderline budget airline even in business class.
đánh giá từ
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10,0
Ưu: Loved everything! Including the food.
Khuyết điểm: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find
đánh giá từ
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10,0
Ưu: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
đánh giá từ
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4,4
Ưu: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Khuyết điểm: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
đánh giá từ
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4,0
Ưu: Good seats
Khuyết điểm: Boarding process and Entertainment options. Availability of Snacks would also been good
đánh giá từ
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8,6
Ưu: Flight attendants were nice
Khuyết điểm: Food quality
đánh giá từ
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10,0
Ưu: All seats were very comfortable and spots where I can view everything and crew were awesome.
Khuyết điểm: Local travelers should be offered even water.
đánh giá từ
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9,6
Khuyết điểm: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
đánh giá từ
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5,0
Ưu: Got us there safely
Khuyết điểm: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
đánh giá từ
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10,0
Ưu: Great crew n comfort.
đánh giá từ
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10,0
Khuyết điểm: Rest rooms were clean, food was adorable, good coffee, no complaints.
đánh giá từ
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6,4
Ưu: The flight crew were amazing and had lovely gifts for our daughter
Khuyết điểm: the flight was late and no food or drinks were available without paying rather high prices
đánh giá từ
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6,6
Ưu: Pretty much nothing
Khuyết điểm: A sealed blanket and a better customer service
đánh giá từ
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6,6
Khuyết điểm: The app and trying to find boarding details prior.
đánh giá từ
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2,5
Khuyết điểm: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
đánh giá từ
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6,0
Ưu: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Khuyết điểm: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
đánh giá từ
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10,0
Ưu: service and timing were great
đánh giá từ
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10,0
Ưu: Yes
đánh giá từ
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4,0
Khuyết điểm: Don’t loose the luggage
đánh giá từ
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0,0
Khuyết điểm: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
đánh giá từ
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4,4
Khuyết điểm: Free coffee
đánh giá từ
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4,4
Ưu: too crowded , not organised enough
Khuyết điểm: organisation
đánh giá từ
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8,0
Ưu: All in time
đánh giá từ
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8,0
Ưu: Brussels airport clearance was quite efficient
Khuyết điểm: Better instructions at the airport
đánh giá từ
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9,6
Khuyết điểm: The entertainment choices needs updates and more varieties I believe.
đánh giá từ
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9,6
Ưu: Yes
Khuyết điểm: Maybe the entertainment choices
đánh giá từ
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6,6
Ưu: Seats were comfortable. Entertainment system stopped working part way through
Khuyết điểm: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
đánh giá từ
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10,0
Ưu: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
đánh giá từ
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10,0
Ưu: Crew and food
đánh giá từ
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4,5
Ưu: Crew was friendly.
Khuyết điểm: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
đánh giá từ
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8,3
Ưu: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Khuyết điểm: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
đánh giá từ
Tình trạng chuyến bay
Brussels Airlines Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Brussels Airlines
- Sân bay Brussels Bruxelles-National (BRU)
- Sân bay Geneva Geneve-Cointrin (GVA)
- Sân bay Berlin Brandenburg (BER)
- Sân bay Kastrup Copenhagen (CPH)
- Sân bay London Heathrow (LHR)
- Sân bay Tu-lu-dơ Blagnac (TLS)
- Sân bay Manchester (MAN)
- Sân bay Lyon Lyon-Saint Exupéry (LYS)
- Sân bay Rome Fiumicino (FCO)
- Sân bay Vienna Intl (VIE)
- Sân bay Ma-đrít Barajas (MAD)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Nice Côte d'Azur (NCE)
- Sân bay Hăm-buốc (HAM)
- Sân bay Stockholm Bromma (BMA)
Brussels Airlines thông tin liên hệ
- SN Mã IATA
- +32 2 723 2362 Gọi điện
- brusselsairlines.com Truy cập
Chính sách huỷ của Brussels Airlines
Do tình hình dịch coronavirus (COVID-19) biến đổi, Brussels Airlines sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Brussels Airlines để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Brussels Airlines tại đây: Khuyến cáo du lịch & chính sách củaBrussels Airlines
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