Đánh giá của du khách
Điểm đánh giá chung
6,8
Tốt
Dựa trên 1.142 đánh giá
Lên máy bay
7,1
Thư thái
7,0
Phi hành đoàn
7,6
Thư giãn, giải trí
5,9
Thức ăn
6,0
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Czech Airlines
Khứ hồi
Phổ thông
Thông tin của Czech Airlines
| Mã IATA | OK |
|---|---|
| Tuyến đường | 32 |
| Tuyến bay hàng đầu | Praha (Prague) Václav Havel Prague tới Am-xtéc-đam Schiphol |
| Sân bay được khai thác | 17 |
| Sân bay hàng đầu | Praha (Prague) Václav Havel Prague |
Đánh giá gần đây
Điểm đánh giá của du khách
95
110
102
86
65
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10,0
Ưu: Great service! Great seat!
đánh giá từ
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5,0
Ưu: Crew and c/i were kind
Khuyết điểm: Boarding was disorganized and poorly managed. No sections no organization of luggage and storage etc
đánh giá từ
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2,0
Khuyết điểm: The flight was booked round trip and the experience coming back was terrible. The same standards were not applied. Serval passengers weren’t allowed to take small carryons that would fit under the seat. I paid for a seat and bag with my flight and was charged again leaving Prague. The online booking kept freezing and wouldn’t allow me to check in for my flight. So frustrating.
đánh giá từ
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5,0
Ưu: Nice crew
Khuyết điểm: The plane should be heated before the passengers are boarded. Everybody stayed in all their layers until leaving the plane as it was very cold onboard the whole flight.
đánh giá từ
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4,0
Khuyết điểm: The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways.
đánh giá từ
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7,0
Ưu: Staff was nice and welcoming. Flight was smooth.
Khuyết điểm: Snacks should be included in the price.
đánh giá từ
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6,5
Khuyết điểm: Flight was delayed for about an hour with apologies but without explanation. They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to
đánh giá từ
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3,6
Ưu: Letim s CSA po 4 a pokazde melo letadlo velke zpozdeni ... je to zoufale
đánh giá từ
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6,5
Ưu: Crew was great
Khuyết điểm: Better time
đánh giá từ
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2,6
Ưu: No
Khuyết điểm: Paid Business class and got an economy seat away from my wife
đánh giá từ
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6,5
Khuyết điểm: Check in counter opened 1 hour 40 minutes before departure with only one agent.
đánh giá từ
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6,0
Ưu: Inexpensive
Khuyết điểm: Late departure with no information given!!
đánh giá từ
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2,0
Khuyết điểm: This my second flight with this shit agency, i paid for baggage for both flight but the airline inform me that my agency didn’t buy ticket with baggage. I tried to contact with them but impossible. And I paid more in the airport just for fucking 16kg bag. If kayak didn’t fix this problem it will be last time with you.
đánh giá từ
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6,5
Khuyết điểm: The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours
đánh giá từ
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9,0
Ưu: Fast boarding
Khuyết điểm: No delays
đánh giá từ
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4,0
Khuyết điểm: No delay please!
đánh giá từ
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7,5
Khuyết điểm: The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability.
đánh giá từ
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2,3
Khuyết điểm: All ☹️☹️
đánh giá từ
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3,0
Khuyết điểm: Flight was 90 minutes late. Crew was nice.
đánh giá từ
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7,6
Ưu: Seat were good and service.
Khuyết điểm: Food could’ve been better. No snacks either.
đánh giá từ
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6,0
Ưu: Boarding was okay. No water or entertainment at all so don’t expect it.
Khuyết điểm: At least water would be nice.
đánh giá từ
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3,5
Khuyết điểm: hot plane smells fuel old plane no drinks no food
đánh giá từ
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7,6
Ưu: Friendly crew
Khuyết điểm: Our luggages were late for two days in both ways! Surely they have to do something about this
đánh giá từ
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3,0
Ưu: Nothing
Khuyết điểm: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight
đánh giá từ
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2,6
Khuyết điểm: We have been waiting for taking off more than one and half an hour in the board. Management should be better.
đánh giá từ
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8,0
Khuyết điểm: The landing at CDG
đánh giá từ
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9,3
Ưu: The flight was very smooth
đánh giá từ
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7,0
Khuyết điểm: No food, only water, no entertainment
đánh giá từ
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4,0
Khuyết điểm: Flew 5x times with CSA this summer , never on time
đánh giá từ
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8,5
Khuyết điểm: Plane was smaller than what I thought it would be.
đánh giá từ
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2,0
Khuyết điểm: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water
đánh giá từ
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6,8
Ưu: The airline was fine, excellent crew and plane. The Bucharest airport was OK. It was quite warm, not great AC and limited seating. Different system for check in as you had a time window in which to do it so if your ride brought you early then you had to wait to check in. Prague was problem free.
đánh giá từ
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7,5
Khuyết điểm: The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane.
đánh giá từ
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8,0
Ưu: Everything on this leg of my trip was infinitely better
Khuyết điểm: Na
đánh giá từ
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5,6
Khuyết điểm: Not delete 50 minutes!
đánh giá từ
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2,0
Ưu: Nothing yet. We missed the flight due to delay on our connecting flight.
đánh giá từ
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4,5
Khuyết điểm: Flight was delayed for no apparent reason, very delayed.
đánh giá từ
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4,0
Ưu: The flight was quite delayed and staff were unfriendly; e.g. asked for a glass of water and kept being told later
Khuyết điểm: Rh
đánh giá từ
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9,5
Ưu: I asked for preferred seating up front to disembark the plane because the flight was late and I could’ve missed my connecting flight. The manager was more than happy to assist me
đánh giá từ
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4,0
Ưu: Very little to like
Khuyết điểm: Luggage was left in the rain before loading. Re river wet! Flight was warm and little air circulation Flight was delayed Sat on tarmac for an hour
đánh giá từ
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6,0
Ưu: Not much. HORRIBLE airline. Would never fly you again.
Khuyết điểm: Seat rows are TOO CLOSE. I'm 5'10" & my knees were rubbing against the row in front of me (21F). HORRIBLE. Will never fly you again. Also, there was a gate change from C3 to D3 that was NOT announced at C3. There were 20+ of us sitting there then we checked sign to see change. BAD SERVICE.
đánh giá từ
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6,6
Khuyết điểm: Very little leg room
đánh giá từ
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3,0
Ưu: Crew was nice.
Khuyết điểm: So uncomfortable. No space to sit comfortably on a long flight. Really unreasonable. Headphone jack didn’t work. Power outlet did not work. You have to rent VR goggles for entertainment. Just the most uncomfortable trip I’ve ever taken.
đánh giá từ
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3,0
Ưu: An hour late
Khuyết điểm: Could have been on time.
đánh giá từ
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3,6
Khuyết điểm: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv
đánh giá từ
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5,0
Ưu: NO HELP WITH WHEEL CHAIR
Khuyết điểm: NO HELP WITH GETTING WHEEL CHAIR
đánh giá từ
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5,0
Ưu: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.
Khuyết điểm: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.
đánh giá từ
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7,5
Ưu: Prague airport
đánh giá từ
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4,0
Khuyết điểm: Uncomfortable seats do not recline, no refreshments, barely civil staff. Impossible to add checked baggage online. Checkin staff gave incorrect boarding information.
đánh giá từ
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6,5
Khuyết điểm: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!
đánh giá từ
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2,0
Ưu: Not much. Below is just #1 on a list of avoidable problems and obvious oversights.
Khuyết điểm: They took my check-in, told me I would be able to board. However, no one made a phone call to the gate! So I was left at the airport but my bag was sent to Prague. I spent 6 hours of Iberia/Czech airlines employees/dept's telling me I needed to talk to someone else. Worst booking ever.
đánh giá từ
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9,0
Khuyết điểm: Old plane, not terribly comfortable. Everything else was fine.
đánh giá từ
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4,5
Khuyết điểm: Flight was delayed due to mechanical issues so do a better job at maintaining the planes
đánh giá từ
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3,2
Ưu: Seats were "old style" - still had some cushioning. The flight indeed reached it's destination in Prague.
Khuyết điểm: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.
đánh giá từ
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4,0
Ưu: Seat was comfortable.
Khuyết điểm: Crew was pushy and unfriendly. Baggage policy is a rip off. Flight was delayed but we were not told until boarding time. No information was available at gate prior to departure.
đánh giá từ
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2,0
Khuyết điểm: Never again with Czech Airlines
đánh giá từ
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6,5
Khuyết điểm: Those ATR72 aircrafts are totally inconvenient
đánh giá từ
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4,0
Ưu: Quick flight.
Khuyết điểm: No priority boarding for families, at least from Prague-AMS.
đánh giá từ
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5,6
Ưu: Quick boarding, nice crew.
Khuyết điểm: No fun for kids. It could be better.
đánh giá từ
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2,6
Ưu: This was a very bad experience. We did not have any idea when the flight was going to take off and could not get any information on what was the problem. We ultimately boarded over 7 hours late which was an exhausting and horrible experience. We also boarding a bus twice, once only to get off.
Khuyết điểm: The staff should have been better informed on what was going on. We never had any direct information. I would have liked a monetary compensation for this mixup as well because my plans really had to change due to the EXTENSIVE delay.
đánh giá từ
Tình trạng chuyến bay
Czech Airlines Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Czech Airlines
- Sân bay Praha (Prague) Václav Havel Prague (PRG)
- Sân bay Am-xtéc-đam Schiphol (AMS)
- Sân bay Kyiv Boryspil Intl (KBP)
- Sân bay Košice Barca (KSC)
- Sân bay Brussels Bruxelles-National (BRU)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Moscow (Matxcơva) Sheremetyevo (SVO)
- Sân bay Rome Fiumicino (FCO)
- Sân bay Kastrup Copenhagen (CPH)
- Sân bay Bác-xê-lô-na Barcelona-El Prat (BCN)
- Sân bay Reykjavik Keflavik Intl (KEF)
- Sân bay Stockholm Arlanda (ARN)
- Sân bay Ma-đrít Barajas (MAD)
- Sân bay Bucharest Otopeni Intl (OTP)
- Sân bay Helsinki Helsinki-Vantaa (HEL)
Czech Airlines thông tin liên hệ
- OK Mã IATA
- +420 284 000 601 Gọi điện
- czechairlines.com Truy cập
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