Đánh giá của du khách
Điểm đánh giá chung
7,6
Tốt
Dựa trên 3.618 đánh giá
Lên máy bay
7,9
Thư thái
7,5
Phi hành đoàn
8,3
Thư giãn, giải trí
7,2
Thức ăn
7,2
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Finnair
Khứ hồi
Phổ thông
Thông tin của Finnair
| Mã IATA | AY |
|---|---|
| Tuyến đường | 151 |
| Tuyến bay hàng đầu | Helsinki Helsinki-Vantaa tới Kittilä |
| Sân bay được khai thác | 76 |
| Sân bay hàng đầu | Helsinki Helsinki-Vantaa |
Đánh giá gần đây
Điểm đánh giá của du khách
484
355
235
128
96
-
10,0
Ưu: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Khuyết điểm: Best flight I’ve ever had. Need to have this many people on the plane every time
đánh giá từ
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8,6
Ưu: Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.
đánh giá từ
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8,3
Ưu: Free movies
Khuyết điểm: Free wifi. Better movie selection
đánh giá từ
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5,6
Ưu: Nothing
Khuyết điểm: Snack and some complimentary wifi or entertainment
đánh giá từ
-
10,0
Ưu: Great crew, on time, could get a good nights sleep
đánh giá từ
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9,0
Ưu: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Khuyết điểm: No food and no entertainment during the flight (which makes it similar to low cost flights).
đánh giá từ
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8,6
Ưu: The lie-flat seats were just great .
Khuyết điểm: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
đánh giá từ
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10,0
Ưu: Everything was nice.
Khuyết điểm: Nothing to complain about.
đánh giá từ
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9,0
Ưu: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Khuyết điểm: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
đánh giá từ
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8,0
Ưu: The seats were comfy and the pilots were skilled, food was average.
Khuyết điểm: The handles in between the seats could've been better by being able to be completely raised.
đánh giá từ
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9,6
Khuyết điểm: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
đánh giá từ
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7,2
Khuyết điểm: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either
đánh giá từ
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10,0
Ưu: All is great.
Khuyết điểm: Nothing is not good.
đánh giá từ
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5,3
Khuyết điểm: Not much help at the airport my luggage was lost
đánh giá từ
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5,6
Khuyết điểm: Not losing my luggage
đánh giá từ
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3,6
Ưu: the seating was very uncomfortable i barely had any leg room
Khuyết điểm: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
đánh giá từ
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5,0
Khuyết điểm: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
đánh giá từ
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8,0
Ưu: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Khuyết điểm: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
đánh giá từ
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10,0
Ưu: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Khuyết điểm: N/A
đánh giá từ
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9,3
Ưu: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Khuyết điểm: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
đánh giá từ
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6,0
Khuyết điểm: Service very cold and rare to find. For some reason finnair doesn’t announce boarding
đánh giá từ
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2,6
Kids running up and down isle/ no boarding announcement
Ưu: Nothing
Khuyết điểm: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
đánh giá từ
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8,0
Khuyết điểm: I didn't like putting two family on different seats far from each other
đánh giá từ
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10,0
Ưu: Finnair is the best!
đánh giá từ
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8,6
Ưu: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
đánh giá từ
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9,6
Ưu: A350, very comfortable and quiet. Good crew and pleasant flight
Khuyết điểm: cabin temperature was a bit too high through the night.
đánh giá từ
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9,6
Ưu: The crew and service were welcoming, caring and attentive
Khuyết điểm: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
đánh giá từ
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5,6
Ưu: Not a lot.
Khuyết điểm: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
đánh giá từ
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10,0
Ưu: Keep it up with great services. !! Thank you!
đánh giá từ
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9,0
Khuyết điểm: A better breakfast...
đánh giá từ
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3,0
Ưu: nothing
Khuyết điểm: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight
đánh giá từ
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10,0
Ưu: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.
đánh giá từ
-
4,3
Khuyết điểm: - Leave in time - Working onboard entertainment system
đánh giá từ
-
6,3
Constant traveller
Ưu: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.
Khuyết điểm: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.
đánh giá từ
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2,0
Khuyết điểm: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.
đánh giá từ
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9,3
Ưu: Great service and yummy food.
Khuyết điểm: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: Customer service
đánh giá từ
-
8,0
convenient location, comfortable beds!
Ưu: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.
Khuyết điểm: I hate paying for water but I seem to do this all over town.
đánh giá từ
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9,3
Khuyết điểm: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.
đánh giá từ
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9,3
Ưu: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.
Khuyết điểm: Food a bit bland and uninspired
đánh giá từ
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9,6
Ưu: All
Khuyết điểm: Keep up the same spirit
đánh giá từ
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10,0
Ưu: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company
Khuyết điểm: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.
đánh giá từ
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10,0
Ưu: On time
Khuyết điểm: Free bags under Corbin
đánh giá từ
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10,0
Ưu: The crew was really good
đánh giá từ
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9,6
Ưu: The crew was amazing. The food was good
đánh giá từ
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6,0
Ưu: The connection was way too tight.
Khuyết điểm: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.
đánh giá từ
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2,0
Ưu: The movies in the flight
Khuyết điểm: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD
đánh giá từ
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3,3
Ưu: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Khuyết điểm: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.
đánh giá từ
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4,0
Ưu: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Khuyết điểm: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.
đánh giá từ
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5,6
Khuyết điểm: Could be better, say, like with Singapore Airlines..
đánh giá từ
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10,0
Ưu: Seat was comfortable, food was surprisingly good.
Khuyết điểm: Nothing
đánh giá từ
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10,0
Ưu: Comfortable
đánh giá từ
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7,0
Ưu: Departed and arrived on time
Khuyết điểm: Stop the sardine can treatment of passangers
đánh giá từ
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6,0
Ưu: meal
đánh giá từ
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9,6
Ưu: Of all the flights I checked this was the most convenient in timely manner and comfortable.
Khuyết điểm: Movie options.
đánh giá từ
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9,3
Ưu: The crew was nice
Khuyết điểm: We were boarding later than expected Which caused some stress with connection flight
đánh giá từ
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6,0
Khuyết điểm: It was late
đánh giá từ
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7,3
Khuyết điểm: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv
đánh giá từ
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10,0
Ưu: Crew is amazing
Khuyết điểm: Nothing
đánh giá từ
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5,6
Ưu: Crew great.
Khuyết điểm: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.
đánh giá từ
Tình trạng chuyến bay
Finnair Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Finnair
- Sân bay Helsinki Helsinki-Vantaa (HEL)
- Sân bay Oulu (OUL)
- Sân bay Stockholm Arlanda (ARN)
- Sân bay London Heathrow (LHR)
- Sân bay Kastrup Copenhagen (CPH)
- Sân bay Berlin Brandenburg (BER)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Rovaniemi (RVN)
- Sân bay Oslo Gardermoen (OSL)
- Sân bay Am-xtéc-đam Schiphol (AMS)
- Sân bay Milan Malpensa (MXP)
- Sân bay Vienna Intl (VIE)
- Sân bay Duesseldorf Intl (DUS)
- Sân bay Zurich (ZRH)
- Sân bay Ivalo (IVL)
Finnair thông tin liên hệ
- AY Mã IATA
- +84 8 73001818 Gọi điện
- finnair.com Truy cập
Chính sách huỷ của Finnair
Do tình hình dịch coronavirus (COVID-19) biến đổi, Finnair sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Finnair để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Finnair tại đây: Khuyến cáo du lịch & chính sách củaFinnair
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