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|Tuyến bay hàng đầu||Xa-pô-rô Chitose tới Tô-ky-ô Narita|
|Sân bay được khai thác||15|
|Sân bay hàng đầu||Tô-ky-ô Narita|
Ưu: I did not use this flight
Khuyết điểm: This flight was one of my flights going back to LA from Japan. But They canceled the flight suddenly and so my whole trip was cancelled without notifications and booked me on other flights (which was scheduled 2days later) but I didn’t receive any call or emails or anything. I bought this tickets through KAYAK (budget air) and Even kayak (budget air)did not send any emails or notifications. Budget air account page showed I didn’t have any flights in the future and that was really confusing. I noticed this cancellation on the day I was supposed to leave. I actually think notifying customers regarding flight cancellation or changes was KAYAK’s (budget air) responsibility because I bout tickets through them and they knew the flight changes. I found out the flight operating by Jet star was cancelled by myself and called customer center. Jetstar customer Center call charges expensive but always busy and they make you wait so long with charging. I was able to manage my trip eventually but this experience was very frustrating. the airflight company and this KAYAK should work more cooperatively for customers.
Ưu: Ticket price was cheap.
Khuyết điểm: Offer same price for check-in luggage at counter as when booking. Super long lines to check in, open service desk earlier.
Khuyết điểm: Free water
Ưu: It got be from A to B
Khuyết điểm: Offer at least water for free. Provide something to entertain people. A lot of turbulence that seem to be manageable but it was not at the time.
Ưu: Extra legroom in the emergency exit row
Khuyết điểm: Couldn’t recline my seat
Khuyết điểm: I paid $170 for the ticket then at the counter they tell me to pay $240 for the baggage worst customer service 2 hours late, no water just bad, really bad
Khuyết điểm: At narita airport to go through security if you are going to want any food. There is one small concession that doesnt have much of anything.
Ưu: Polite crew
Khuyết điểm: Uncomfortable seats
Ưu: The pilot was increíble
Khuyết điểm: Not charging $45 for carry-ons over 7kg
Ưu: Flight was quick.
Khuyết điểm: The seating was uncomfortable.
Ưu: Staff processed us through quickly
Ưu: The crew was nice. the room temperature is fine
Khuyết điểm: increase the thickness of the lower back of the seat.
Ưu: I felt nice! I love it.
Khuyết điểm: Beter services.
Ưu: Clean new plane.
Khuyết điểm: Need to sell alcohol onboard.
Ưu: Horrible flight, worst flight of my life.
Khuyết điểm: Crew was horrible; can’t speak English, rude, have no idea how to treat customers.
Khuyết điểm: The flight wasn’t on time and overly turbulent. Very nice staff
Khuyết điểm: Almost one hour late in take off.
Ưu: I booked an round flight ticket but when I went to get on the return flight jet star didn’t have my booking
Khuyết điểm: There wasn’t a lot of room at the gate, but that’s not really a complaint. Everything was very smooth and efficient.
Khuyết điểm: Checkin process a mess, held passengers bag for lithium batteries when they had been taken out already, happened to 4 different passengers. Arbitrary enforcement of luggage rules and 7kg for total carryon is ridiculous. Not worth the hassle for any cost.
Ưu: Not much
Khuyết điểm: Completely disorganized, inconsistent and policies oddly enforced. My carryon which was ok to bring to Tokyo was flagged saying it was too large. Carryons total weight limitation was 7kg including everything you are carrying which was enforced arbitrary. Little common sense used.
Ưu: The leg space
Khuyết điểm: Free water or tea
Ưu: Best cabin crew of several recent flights worldwide. Excellent blend of steely determination to get the regulatory and safety job done, with an exceptionally gentle smiling presentation. Jetstar should be proud of that particular crew. Best ever iron fist in velvet glove.
Khuyết điểm: Just be aware that extra legroom on emergency exit rows, comes at the cost of non-reclining seat.
Ưu: The seats on the plane
Khuyết điểm: The representative was making an announcement in Japanese. I approached the representative to ask what was said. I wasn’t acknowledged in any way. Didn’t look up and say anything. So I asked her in my raised voice as she was walking away and that’s when she said one minute. I thought it was very rud
Ưu: It's a budget airline. There was nothing remarkable (one way or the other).
Khuyết điểm: Water?
Khuyết điểm: When I asked for something the crew responds
Ưu: It was very affordable
Khuyết điểm: The prices for the luggage’s were very high and you could only take 7 kg as a carry on and no luggage’s, and it costs me 140,000 yen and my friend 250000 yen to check in luggage’s which is more than taking the train or the regular airlines.
Ưu: Seats were comfy. Cabin crew were very friendly.
Khuyết điểm: Checkin was a nightmare. Almost 2 hours in line just to drop baggage and complete checkin .
Ưu: Everyone was nice and the trip was great.
Khuyết điểm: The person making the announcements was saying the English parts very fast and it was hard to understand them. For the first time ever while flying I felt that I could not understand what was being said.
Ưu: That the flight was not cancelled.
Khuyết điểm: I know that flight delays are unplanned events but, i this flight delay has ruined my plans for my weekend in Nagoya.
Khuyết điểm: Jetstar system was down and could not check in online. The line up to get boarding pass was long and it did delay the flight by an hour.
Ưu: The flight was so swift and relaxing, check in was also a very easy stress-free process.
Ưu: crews at the counter were horrible and the flight was delayed
Ưu: Flight was cheap and left on time
Khuyết điểm: Provide at least water
Khuyết điểm: Delayed flight
Khuyết điểm: Flight was delayed missed connection. Took very long time for oversized luggage.
Khuyết điểm: It ended up being cheaper and way more comfortable to take the train. Train was amazing highly recommend. Wifi was on fleek seats way bigger
Ưu: Price was ok, but they then charge you for every little thing.
Khuyết điểm: They would make long announcements in Japanese, most of the time followed by a 2-word translation in English, if they translated at all. We brought drinks on the plane which were then taken by the crew before takeoff. Seats were very uncomfortable and I could feel the knees of the person behind me.
Ưu: Crew did their jobs well.
Khuyết điểm: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.
Khuyết điểm: I wasted my money
Khuyết điểm: Be more compassionate to your passenger specially when connecting flight lost their luggage
Khuyết điểm: Checking process was horrible. Had to wait in 4 seperate lines
Ưu: It was all good except baggage policy.
Khuyết điểm: Not paying more for the baggage than the ticket.
Fantastic budget airline
Ưu: Although the rows are close, I had plenty of room to my sides because the plane wasn’t full
Khuyết điểm: The rows are super close. And there is no entertainment at all.
Khuyết điểm: The flight attendants never asked me if I wanted a meal, beverage or snack. Very rude and unprofessional. I had my purse and wallet on my lap. I was seated in the aisle seat. The male flight attendant helps the passenger sitting in the window seat and completely ignored me.
Ưu: Nothing, the flight was terrible the whole time
Khuyết điểm: Everything, the pilot could not even keep the plane straight
Good flight no legroom
Ưu: Friendly staff and smooth flying
Khuyết điểm: Had no leg room. I am tall though so it happens
Ưu: Very speedy boarding process. The whole plane was on in about 12 minutes.
Khuyết điểm: Seats are super close to the seat in front of you. It is a newer plane and didn’t have any charging ports.
Ưu: I was able to use the kiosk to get boarding passes early.
Khuyết điểm: I didn't like that I couldn't check my bags in when i arrived. What's the point of being early if you can't accomplish all tasks.
Good for a quick trip
Ưu: I like to travel light so the 7 kg weight is not an issue for me
Ưu: The on board staff were very helpful and pleasant!
Khuyết điểm: We were allowed a carry on bag on our way to Narita. On the way back to Okinawa, they said it was too large (by 1”!) and we had to pay to check it. The flight was not full and there was a great deal of empty space in the overhead bins. I was not happy about this.
No frills drama free
Ưu: On Time KIX Terminal One
Khuyết điểm: Limited leg rooms Lack of pockets at seat back
Food was all Japanese and there was no choice for non Japanese.
Ưu: Staff kind and courteous
MIGHT BE MIGHT LAST JETSTAR FLIGHT
Ưu: The flight from Manila to Kansai was ok.
Khuyết điểm: Many things. Extra luggage I’ve paid for wasn’t registered when we checked. Also, Kix and Narita didn’t allow our stroller that is IATA certified to be on hand carry even if it was allowed in our flight outside of Manila.
Khuyết điểm: No pillows on the flight, nothing to eat, was a delay on the flight
Ưu: Feel asleep immediately and woke up upon arrival. Efficient and smooth journey.
Khuyết điểm: Typhoons close to flight path
Ưu: small plane
Khuyết điểm: They let first "priority passengers" most of them young men and wOmen. They did not think my age - 69- would be a priority too. no foos or drink was