Đánh giá của du khách
Điểm đánh giá chung
8,2
Tuyệt hảo
Dựa trên 140 đánh giá
Tổng quát
8,3
Lên máy bay
8,3
Thư thái
8,1
Phi hành đoàn
8,8
Giải trí
7,8
Thức ăn
7,7
Thông tin của Royal Brunei Airlines
| Mã IATA | BI |
|---|---|
| Tuyến đường | 48 |
| Tuyến bay hàng đầu | London Heathrow tới Bandar Seri Begawan Brunei Intl |
| Sân bay được khai thác | 25 |
| Sân bay hàng đầu | Bandar Seri Begawan Brunei Intl |
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
-
9,6
Ưu: Portion of the food
Khuyết điểm: More food for long flight
đánh giá từ
-
10,0
Ưu: All was good service, seating comfort and food..
Khuyết điểm: Entertainment content can be more popular in terms of film and television programs
đánh giá từ
-
9,3
Ưu: Everything was as expected. .sevice, food and seating was good not cramped. .
Khuyết điểm: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
đánh giá từ
-
7,3
Ưu: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.
Khuyết điểm: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.
đánh giá từ
-
9,3
Ưu: seats and airplane are in superior state
Khuyết điểm: the food and boarding
đánh giá từ
-
10,0
Ưu: Yes indeed. Polite and listening.
Khuyết điểm: Snacks at the beginning, dessert, and inflight duty free.
đánh giá từ
-
6,0
Ưu: The crew were very good and attentive.
Khuyết điểm: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.
đánh giá từ
-
10,0
Flight attending charactor
Ưu: They are friendly and able to be approach when we have
Khuyết điểm: The flight was new.
đánh giá từ
-
6,6
Tiny Legroom
Ưu: Service, food served.
Khuyết điểm: Economy class legroom is too tight and not comfortable.
đánh giá từ
-
7,3
Regarding E-Ticket
Ưu: I Like The Flight is On Time
Khuyết điểm: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
đánh giá từ
-
10,0
AMAZING CREW!
Ưu: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
đánh giá từ
-
9,0
Wonderful!
Ưu: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
đánh giá từ
-
2,0
Off load
Khuyết điểm: Immigration
đánh giá từ
-
2,0
Off load
Khuyết điểm: Immigration
đánh giá từ
-
4,6
Khuyết điểm: Change to HiFly plane - noticeable difference in most aspects
đánh giá từ
-
9,0
Ưu: Very nice flight and very comfortable with extra leg room
đánh giá từ
-
6,0
Was in business cabin, feels basic
Ưu: No problem
Khuyết điểm: Service can b warmer
đánh giá từ
-
6,0
Ok
Ưu: No problem
Khuyết điểm: Service can b warmer Practically no entertainment, just a common screen
đánh giá từ
-
5,6
Ok
Ưu: Crew were ok
Khuyết điểm: Delayed Not enough blanket Seat angle too upright, not comfortable
đánh giá từ
-
6,6
Khuyết điểm: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
đánh giá từ
-
10,0
My first flight with Royal Brunei
Ưu: Their Dreamliner plane is spacious, well fitted, not cramped.
Khuyết điểm: Unable to listen to movies with their headphones - too much static
đánh giá từ
-
2,0
Super-delayed flight!
Ưu: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
đánh giá từ
-
10,0
Comfort
Ưu: Comfortable seats
Khuyết điểm: Can improve food.
đánh giá từ
-
8,0
Ưu: Entertainment is very up to date Crew striving to help Nice all in all
Khuyết điểm: Boarding usually late
đánh giá từ
-
9,3
nice trip
Ưu: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay
Khuyết điểm: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems
đánh giá từ
-
9,3
Excellent
Ưu: Friendly crew, always available and happy to help
Khuyết điểm: Boarding was late
đánh giá từ
-
9,3
Love your airline
Ưu: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked
Khuyết điểm: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.
đánh giá từ
-
7,0
Big squeeze on cheap plane
Ưu: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.
Khuyết điểm: See above. Aircraft not ok for busy sector. Eg A330 required
đánh giá từ
-
6,0
Khuyết điểm: airplane is a little bit old.
đánh giá từ
-
6,0
Khuyết điểm: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.
đánh giá từ
-
10,0
Amazing airline
Ưu: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!
Khuyết điểm: I was sitting around a lot of families with kids
đánh giá từ
-
8,0
Ưu: The crew was really friendly and helpful
Khuyết điểm: I didn’t like nothing
đánh giá từ
-
8,6
Flight from Melbourne to Brunei is very good from airline to crew.
Ưu: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
Khuyết điểm: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
đánh giá từ
-
7,3
Ưu: We were in transit and I checking-in was orderly. Grateful for friendly crew.
Khuyết điểm: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.
đánh giá từ
-
10,0
Great flight
Ưu: Gave me aisle seat, great service
đánh giá từ
-
9,0
Great airline, definitely fly with them again.
Ưu: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.
Khuyết điểm: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.
đánh giá từ
-
5,3
Khuyết điểm: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
đánh giá từ
-
9,6
Exemplary service
Ưu: The cabin crew were very friendly, organised and polite
Khuyết điểm: The layover at Brunei airport was a little boring as there's not much to do for three hours.
đánh giá từ
-
9,6
Ưu: The cabin crew were very friendly, organised and polite.
Khuyết điểm: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
đánh giá từ
-
7,0
Amazing crew
Ưu: Best crew I have ever had
Khuyết điểm: Leg room is too small.
đánh giá từ
-
8,6
Great flight
Ưu: Crew are just the best
Khuyết điểm: Boarding was disorganised, excellent service otherwise.
đánh giá từ
-
8,0
Gets you from point a to point b
Ưu: They were able to accommodate my request to move to an aisle seat
Khuyết điểm: Sticklers for luggage weight and the plane was small
đánh giá từ
-
4,3
The booking process was a nightmare.
Ưu: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
Khuyết điểm: BYojet shouldn't be with Kayak get rid of them.
đánh giá từ
-
9,0
Beats driving
Ưu: Short and sweet flight.
Khuyết điểm: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
đánh giá từ
-
10,0
A truly wonderful flight!
Ưu: The food!!!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Great crew, food, flight
Ưu: Service with a smile. Great manners.
Khuyết điểm: Nothing. Great crew, food, flight.
đánh giá từ
-
9,3
Khuyết điểm: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
đánh giá từ
-
9,3
Khuyết điểm: Everything was good except for the food. It was average
đánh giá từ
-
10,0
The way to fly
Ưu: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.
Khuyết điểm: Nothing.
đánh giá từ
-
10,0
The way to fly
Ưu: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Khuyết điểm: Nothing.
đánh giá từ
-
5,6
Ưu: Price
Khuyết điểm: Transiy in Brunei airport there is nothing to do at all.
đánh giá từ
-
7,6
On Time and Good Service
Ưu: New Boeing 787, crew very tidy and efficient.
Khuyết điểm: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.
đánh giá từ
-
7,6
Good service and on time
Ưu: Same as outbound flight.
Khuyết điểm: Same as outbound flight.
đánh giá từ
-
4,6
As usual cold, and needing improvement in various
Ưu: Still an affordable choice to fly from Brunei direct to Australia.
Khuyết điểm: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
đánh giá từ
-
4,6
Non-functional recline chair, cold service
Ưu: Still the most economical choice to fly from Brunei direct to Australia.
Khuyết điểm: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
đánh giá từ
-
9,3
A fuss free night flight
Ưu: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Khuyết điểm: On this flight, honestly cant think of any.
đánh giá từ
-
9,6
Ưu: Portion of the food
Khuyết điểm: More food for long flight
đánh giá từ
-
10,0
Ưu: All was good service, seating comfort and food..
Khuyết điểm: Entertainment content can be more popular in terms of film and television programs
đánh giá từ
-
9,3
Ưu: Everything was as expected. .sevice, food and seating was good not cramped. .
Khuyết điểm: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
đánh giá từ
-
9,3
Ưu: seats and airplane are in superior state
Khuyết điểm: the food and boarding
đánh giá từ
-
10,0
Ưu: Yes indeed. Polite and listening.
Khuyết điểm: Snacks at the beginning, dessert, and inflight duty free.
đánh giá từ
-
10,0
Flight attending charactor
Ưu: They are friendly and able to be approach when we have
Khuyết điểm: The flight was new.
đánh giá từ
-
10,0
AMAZING CREW!
Ưu: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
đánh giá từ
-
9,0
Wonderful!
Ưu: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
đánh giá từ
-
9,0
Ưu: Very nice flight and very comfortable with extra leg room
đánh giá từ
-
10,0
My first flight with Royal Brunei
Ưu: Their Dreamliner plane is spacious, well fitted, not cramped.
Khuyết điểm: Unable to listen to movies with their headphones - too much static
đánh giá từ
-
10,0
Comfort
Ưu: Comfortable seats
Khuyết điểm: Can improve food.
đánh giá từ
-
9,3
nice trip
Ưu: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay
Khuyết điểm: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems
đánh giá từ
-
9,3
Excellent
Ưu: Friendly crew, always available and happy to help
Khuyết điểm: Boarding was late
đánh giá từ
-
9,3
Love your airline
Ưu: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked
Khuyết điểm: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.
đánh giá từ
-
10,0
Amazing airline
Ưu: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!
Khuyết điểm: I was sitting around a lot of families with kids
đánh giá từ
-
8,6
Flight from Melbourne to Brunei is very good from airline to crew.
Ưu: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
Khuyết điểm: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
đánh giá từ
-
10,0
Great flight
Ưu: Gave me aisle seat, great service
đánh giá từ
-
9,0
Great airline, definitely fly with them again.
Ưu: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.
Khuyết điểm: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.
đánh giá từ
-
9,6
Exemplary service
Ưu: The cabin crew were very friendly, organised and polite
Khuyết điểm: The layover at Brunei airport was a little boring as there's not much to do for three hours.
đánh giá từ
-
9,6
Ưu: The cabin crew were very friendly, organised and polite.
Khuyết điểm: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
đánh giá từ
-
8,6
Great flight
Ưu: Crew are just the best
Khuyết điểm: Boarding was disorganised, excellent service otherwise.
đánh giá từ
-
9,0
Beats driving
Ưu: Short and sweet flight.
Khuyết điểm: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
đánh giá từ
-
10,0
A truly wonderful flight!
Ưu: The food!!!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Great crew, food, flight
Ưu: Service with a smile. Great manners.
Khuyết điểm: Nothing. Great crew, food, flight.
đánh giá từ
-
9,3
Khuyết điểm: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
đánh giá từ
-
9,3
Khuyết điểm: Everything was good except for the food. It was average
đánh giá từ
-
10,0
The way to fly
Ưu: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.
Khuyết điểm: Nothing.
đánh giá từ
-
10,0
The way to fly
Ưu: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Khuyết điểm: Nothing.
đánh giá từ
-
9,3
A fuss free night flight
Ưu: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Khuyết điểm: On this flight, honestly cant think of any.
đánh giá từ
-
7,3
Ưu: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.
Khuyết điểm: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.
đánh giá từ
-
6,6
Tiny Legroom
Ưu: Service, food served.
Khuyết điểm: Economy class legroom is too tight and not comfortable.
đánh giá từ
-
7,3
Regarding E-Ticket
Ưu: I Like The Flight is On Time
Khuyết điểm: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
đánh giá từ
-
6,6
Khuyết điểm: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
đánh giá từ
-
8,0
Ưu: Entertainment is very up to date Crew striving to help Nice all in all
Khuyết điểm: Boarding usually late
đánh giá từ
-
7,0
Big squeeze on cheap plane
Ưu: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.
Khuyết điểm: See above. Aircraft not ok for busy sector. Eg A330 required
đánh giá từ
-
8,0
Ưu: The crew was really friendly and helpful
Khuyết điểm: I didn’t like nothing
đánh giá từ
-
7,3
Ưu: We were in transit and I checking-in was orderly. Grateful for friendly crew.
Khuyết điểm: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.
đánh giá từ
-
7,0
Amazing crew
Ưu: Best crew I have ever had
Khuyết điểm: Leg room is too small.
đánh giá từ
-
8,0
Gets you from point a to point b
Ưu: They were able to accommodate my request to move to an aisle seat
Khuyết điểm: Sticklers for luggage weight and the plane was small
đánh giá từ
-
7,6
On Time and Good Service
Ưu: New Boeing 787, crew very tidy and efficient.
Khuyết điểm: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.
đánh giá từ
-
7,6
Good service and on time
Ưu: Same as outbound flight.
Khuyết điểm: Same as outbound flight.
đánh giá từ
-
6,0
Ưu: The crew were very good and attentive.
Khuyết điểm: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.
đánh giá từ
-
2,0
Off load
Khuyết điểm: Immigration
đánh giá từ
-
2,0
Off load
Khuyết điểm: Immigration
đánh giá từ
-
4,6
Khuyết điểm: Change to HiFly plane - noticeable difference in most aspects
đánh giá từ
-
6,0
Was in business cabin, feels basic
Ưu: No problem
Khuyết điểm: Service can b warmer
đánh giá từ
-
6,0
Ok
Ưu: No problem
Khuyết điểm: Service can b warmer Practically no entertainment, just a common screen
đánh giá từ
-
5,6
Ok
Ưu: Crew were ok
Khuyết điểm: Delayed Not enough blanket Seat angle too upright, not comfortable
đánh giá từ
-
2,0
Super-delayed flight!
Ưu: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
đánh giá từ
-
6,0
Khuyết điểm: airplane is a little bit old.
đánh giá từ
-
6,0
Khuyết điểm: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.
đánh giá từ
-
5,3
Khuyết điểm: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
đánh giá từ
-
4,3
The booking process was a nightmare.
Ưu: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
Khuyết điểm: BYojet shouldn't be with Kayak get rid of them.
đánh giá từ
-
5,6
Ưu: Price
Khuyết điểm: Transiy in Brunei airport there is nothing to do at all.
đánh giá từ
-
4,6
As usual cold, and needing improvement in various
Ưu: Still an affordable choice to fly from Brunei direct to Australia.
Khuyết điểm: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
đánh giá từ
-
4,6
Non-functional recline chair, cold service
Ưu: Still the most economical choice to fly from Brunei direct to Australia.
Khuyết điểm: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
đánh giá từ
Tình trạng chuyến bay
Royal Brunei Airlines Bản đồ đường bay
Đường bay phổ biến
Chuyến bay
Xuất phát
Điểm đến
CN
Th 2
Th 3
Th 4
Th 5
Th 6
Th 7
C
T
T
T
T
T
T
873
Bandar Seri Begawan
BWN
Kuala Lumpur
KUL
421
Bandar Seri Begawan
BWN
Singapore
SIN
874
Kuala Lumpur
KUL
Bandar Seri Begawan
BWN
424
Singapore
SIN
Bandar Seri Begawan
BWN
796
Surabaya
SUB
Bandar Seri Begawan
BWN
514
Bangkok
BKK
Bandar Seri Begawan
BWN
513
Bandar Seri Begawan
BWN
Bangkok
BKK
695
Bandar Seri Begawan
BWN
Tokyo
NRT
696
Tokyo
NRT
Bandar Seri Begawan
BWN
613
Bandar Seri Begawan
BWN
Thượng Hải
PVG
737
Bandar Seri Begawan
BWN
Jakarta
CGK
381
Bandar Seri Begawan
BWN
TP. Hồ Chí Minh
SGN
668
Hải Khẩu
HAK
Bandar Seri Begawan
BWN
382
TP. Hồ Chí Minh
SGN
Bandar Seri Begawan
BWN
667
Bandar Seri Begawan
BWN
Hải Khẩu
HAK
4
London
LHR
Bandar Seri Begawan
BWN
3
Bandar Seri Begawan
BWN
London
LHR
795
Bandar Seri Begawan
BWN
Surabaya
SUB
627
Bandar Seri Begawan
BWN
Nam Ninh
NNG
628
Nam Ninh
NNG
Bandar Seri Begawan
BWN
758
Denpasar
DPS
Bandar Seri Begawan
BWN
757
Bandar Seri Begawan
BWN
Denpasar
DPS
6
Melbourne
MEL
Bandar Seri Begawan
BWN
5
Bandar Seri Begawan
BWN
Melbourne
MEL
685
Bandar Seri Begawan
BWN
Manila
MNL
686
Manila
MNL
Bandar Seri Begawan
BWN
10
Brisbane
BNE
Bandar Seri Begawan
BWN
9
Bandar Seri Begawan
BWN
Brisbane
BNE
451
Bandar Seri Begawan
BWN
Taipei (Đài Bắc)
TPE
614
Thượng Hải
PVG
Bandar Seri Begawan
BWN
6828
Kota Kinabalu
BKI
Bandar Seri Begawan
BWN
736
Jakarta
CGK
Bandar Seri Begawan
BWN
6827
Bandar Seri Begawan
BWN
Kota Kinabalu
BKI
8
Dubai
DXB
Bandar Seri Begawan
BWN
7
Bandar Seri Begawan
BWN
Dubai
DXB
6853
Bandar Seri Begawan
BWN
Kuching
KCH
6854
Kuching
KCH
Bandar Seri Begawan
BWN
452
Taipei (Đài Bắc)
TPE
Bandar Seri Begawan
BWN
612
Changsha
CSX
Bandar Seri Begawan
BWN
611
Bandar Seri Begawan
BWN
Changsha
CSX
635
Bandar Seri Begawan
BWN
Hong Kong
HKG
636
Hong Kong
HKG
Bandar Seri Begawan
BWN
639
Bandar Seri Begawan
BWN
Hàng Châu
HGH
640
Hàng Châu
HGH
Bandar Seri Begawan
BWN
651
Bandar Seri Begawan
BWN
Seoul
ICN
652
Seoul
ICN
Bandar Seri Begawan
BWN
Sân bay hàng đầu khai thác bởi Royal Brunei Airlines
- Sân bay Bandar Seri Begawan Brunei Intl (BWN)
- Sân bay London Heathrow (LHR)
- Sân bay Melbourne & other airports (MEL)
- Sân bay Kuala Lumpur Intl (KUL)
- Sân bay Singapore Changi (SIN)
- Sân bay Hong Kong Intl (HKG)
- Sân bay Kota Kinabalu (BKI)
- Sân bay Manila Ninoy Aquino Intl (MNL)
- Sân bay Jakarta Soekarno-Hatta Intl (CGK)
- Sân bay Denpasar Bali Ngurah Rai (DPS)
- Sân bay Bangkok Suvarnabhumi & other airports (BKK)
- Sân bay Surabaya Juanda (SUB)
- Sân bay Thượng Hải Pu Dong (PVG)
- Sân bay Brisbane (BNE)
- Sân bay Seoul Incheon Intl (ICN)
Royal Brunei Airlines thông tin liên hệ
- BI Mã IATA
- +84 28 38207328 Gọi điện
- flyroyalbrunei.com Truy cập
Tình trạng chuyến bay, thông tin hủy chuyến và hoãn chuyến được cung cấp bởi Flightstats.com. Dữ liệu của Flightstats không phải lúc nào cũng chính xác hoặc không có sai sót. Vui lòng xác nhận những thông tin được cung cấp ở đây với hãng bay của bạn.
