Đánh giá của du khách
Điểm đánh giá chung
7,3
Tốt
Dựa trên 440 đánh giá
Lên máy bay
7,6
Thư thái
7,4
Phi hành đoàn
8,1
Thư giãn, giải trí
6,1
Thức ăn
7,0
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên S7 Airlines
Khứ hồi
Phổ thông
Thông tin của S7 Airlines
| Mã IATA | S7 |
|---|---|
| Tuyến đường | 430 |
| Tuyến bay hàng đầu | Moscow (Matxcơva) Domodedovo tới Adler/Sochi |
| Sân bay được khai thác | 138 |
| Sân bay hàng đầu | Moscow (Matxcơva) Domodedovo |
Đánh giá gần đây
Điểm đánh giá của du khách
23
27
17
10
12
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8,8
Ưu: My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future.
Khuyết điểm: Seats a little cramped, but par for the course.
đánh giá từ
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5,3
Khuyết điểm: Delayed by 30 minutes on 1h flight is just way too much
đánh giá từ
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8,6
Ưu: excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation
Khuyết điểm: отлично,..
đánh giá từ
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7,0
Khuyết điểm: Small plane but got us to where we wanted to go
đánh giá từ
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4,8
Khuyết điểm: Baggage check in was delayed 3 hours stupid and unacceptable
đánh giá từ
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10,0
Ưu: Everything was awesome. Thanks a lot nothing
Khuyết điểm: Nothing.
đánh giá từ
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4,3
Ưu: Flight registration was smoothness.
Khuyết điểm: No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water.
đánh giá từ
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5,3
Ưu: The seats were nice.
Khuyết điểm: Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets.
đánh giá từ
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9,0
Ưu: Súper comfortable
Khuyết điểm: Entertaiment
đánh giá từ
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10,0
Khuyết điểm: Very efficient. They feed you even on a flight that’s less than 3 hours
đánh giá từ
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7,0
Khuyết điểm: Better care about passenger's fragile baggage
đánh giá từ
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7,6
Ưu: Yes everything was very well)
Khuyết điểm: All is good
đánh giá từ
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5,0
Khuyết điểm: Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak.
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: Everything
đánh giá từ
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4,0
Terrible web. Service
Khuyết điểm: I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty
đánh giá từ
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6,6
Ưu: Modern, efficient, friendly, and economical (good price)
Khuyết điểm: Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this.
đánh giá từ
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7,6
Ưu: Giving aisle seats to the tall people makes sense. Thank you.
đánh giá từ
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3,0
No service - S7 as usual
Ưu: Nothing
Khuyết điểm: Rude personnel, junk food, no entertainment system — S7 at its best
đánh giá từ
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3,6
2 hours delay
Ưu: Nothing
Khuyết điểm: Everything
đánh giá từ
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2,0
Worst flight experience i had in my life
Khuyết điểm: Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done
đánh giá từ
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9,3
Pretty good
Ưu: Food The flight took less time than promised.
Khuyết điểm: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
đánh giá từ
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2,0
Embarrassing
Ưu: Nothing
Khuyết điểm: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.
đánh giá từ
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2,0
Depressed
Ưu: Nothing good
Khuyết điểm: Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.
đánh giá từ
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8,0
Ưu: Staff
đánh giá từ
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10,0
Khuyết điểm: Luggage is to pricey .
đánh giá từ
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2,0
Khuyết điểm: I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow
đánh giá từ
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10,0
Very nice airline! I will use it again!
Ưu: Very nice food and service! Flight attendants pay attention to any requests.
Khuyết điểm: Nothing
đánh giá từ
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6,3
Ưu: Good new and clean airplane. Good meal
Khuyết điểm: Boarding was poor
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan
đánh giá từ
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4,3
It was whatever
Ưu: Plane arrived on time with my luggage.
Khuyết điểm: Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.
đánh giá từ
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10,0
Ưu: Good and organized airline
Khuyết điểm: Nothing
đánh giá từ
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2,0
Khuyết điểm: I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...
đánh giá từ
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5,0
Khuyết điểm: S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.
đánh giá từ
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10,0
Ưu: The attendants were Very Gracious
đánh giá từ
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8,0
Got what I expected
Ưu: Everything was smooth and on time
Khuyết điểm: Price was too high but I waited til the last minute
đánh giá từ
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9,0
Comfortable flight on S7
Ưu: On time arrival in Moscow
Khuyết điểm: Didn’t like boarding up a ramp in the mid day heat
đánh giá từ
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8,0
Difficult to get the boarding pass since very limited English speaker
Ưu: Overall
Khuyết điểm: Limited crew who sling another language
đánh giá từ
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7,6
No entertainment offered or food wanted
Ưu: Plane was new, crew pleasant and flight easy
đánh giá từ
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7,6
Exceeded expectations
Ưu: Good service, organized, really good food, comfortable seats.
Khuyết điểm: Bad baggage policy. No entertainment.
đánh giá từ
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7,0
Fine
Ưu: Everything was fast.
Khuyết điểm: The plane was a bit cramped.
đánh giá từ
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2,0
Poor information
Khuyết điểm: S7 didn't send any conformation or information about my flight. I missed one of them in order of that.
đánh giá từ
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2,0
I missed the flight and was offered no credit for it
Khuyết điểm: There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place.
đánh giá từ
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0,0
Terrible customer service
Ưu: nothing
Khuyết điểm: Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit.
đánh giá từ
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6,0
Khuyết điểm: Задержали рейс более чем на 2 часа. Посадка была плохая.
đánh giá từ
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3,6
Worst meal I've had on a plane
Ưu: The flight was smooth, and the flight attendants were hardworking and attentive.
Khuyết điểm: The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard.
đánh giá từ
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4,6
Khuyết điểm: I didn't like that the air company charged me additional $70 for bagadge.
đánh giá từ
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7,3
Ưu: All on time as expected
Khuyết điểm: Could not check in online for utair
đánh giá từ
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7,3
OK, in fact
Ưu: decent leg room good food
Khuyết điểm: plane too hot
đánh giá từ
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5,6
A pretty good flight
Ưu: On time, no issues
Khuyết điểm: No entertainment ,
đánh giá từ
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2,0
Khuyết điểm: Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back
đánh giá từ
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9,3
A solid flight.
Ưu: Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight.
Khuyết điểm: Nothing to dislike for a 2 hour flight.
đánh giá từ
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5,0
Strictly necessary and nothing more
Ưu: Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))
Khuyết điểm: Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt
đánh giá từ
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10,0
Khuyết điểm: Flight was on time
đánh giá từ
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3,0
Khuyết điểm: Pay a lot for check in luggage. No onboard entertainment
đánh giá từ
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3,6
S7 is the worst airline with horrible rules and no customer service.
Ưu: good crew, food was ok
Khuyết điểm: no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again.
đánh giá từ
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8,0
Nice plane and crew
Ưu: The crew was very friendly and attentive. They made me feel welcome.
Khuyết điểm: They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight.
đánh giá từ
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7,3
Ưu: Clean and efficient service. Smooth comfortable flight.
Khuyết điểm: Only being allowed one carry on item. My new luggage was stained by something.
đánh giá từ
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8,6
Ưu: Excellent service
Khuyết điểm: Delayed departure.
đánh giá từ
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9,2
Unexpectedly nice flight
Ưu: Great-looking, efficient and pleasant stewardesses.
Khuyết điểm: Everything went well, thank you!
đánh giá từ
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8,6
Cancelled first flight with unacceptable replacement
Ưu: Late boarding but otherwise good
Khuyết điểm: Cancelled flight and replaced it with a flight 24 hours earlier but would not work due to visa requirements.
đánh giá từ
Tình trạng chuyến bay
S7 Airlines Bản đồ đường bay
Sân bay hàng đầu khai thác bởi S7 Airlines
- Sân bay Moscow (Matxcơva) Domodedovo (DME)
- Sân bay Novosibirsk Tolmachevo (OVB)
- Sân bay Xanh Pê-téc-bua Pulkovo (LED)
- Sân bay Adler/Sochi (AER)
- Sân bay Krasnodar (KRR)
- Sân bay Simferopol (SIP)
- Sân bay Irkutsk (IKT)
- Sân bay Krasnojarsk (KJA)
- Sân bay Vladivostok (VVO)
- Sân bay Kazan (KZN)
- Sân bay Samara Kurumoch (KUF)
- Sân bay Ekaterinburg (SVX)
- Sân bay Omsk (OMS)
- Sân bay Ufa (UFA)
- Sân bay Nizhniy Novgorod (GOJ)
S7 Airlines thông tin liên hệ
- S7 Mã IATA
- +7 495 777 99 99 Gọi điện
- s7.ru Truy cập
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