Đánh giá của du khách
Điểm đánh giá chung
7,0
Tốt
Dựa trên 65 đánh giá
Tổng quát
7,1
Lên máy bay
7,0
Thư thái
7,0
Phi hành đoàn
7,4
Giải trí
6,5
Thức ăn
6,8
Thông tin của Sunwing Airlines
| Mã IATA | WG |
|---|---|
| Tuyến đường | 109 |
| Tuyến bay hàng đầu | Varadero Juan Gualberto Gomez tới Toronto Pearson Intl |
| Sân bay được khai thác | 30 |
| Sân bay hàng đầu | Toronto Pearson Intl |
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
-
4,0
Ưu: Non-stop flights from YYZ to MCO and vice versa
Khuyết điểm: No snacks Poor entertainment They weigh all hand carry items even backpacks No web check-in therefore no free seat selection
đánh giá từ
-
7,3
Overall positive
Ưu: Friendly crew, efficient operation.
Khuyết điểm: No phone chargers, tight seating, not obvious how to raise arm rests, second movie was very dumb ( bird watching).
đánh giá từ
-
8,0
Ưu: Very pleasant flight.
đánh giá từ
-
2,0
6am flight took off at 8:30!!
Ưu: The price
Khuyết điểm: The carry on limits. 5kg?!?
đánh giá từ
-
4,0
If you have other options, entertain them.
Ưu: Staff in Antigua were friendly and helpful.
Khuyết điểm: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.
đánh giá từ
-
3,6
If you have other options - entertain them.
Khuyết điểm: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.
đánh giá từ
-
2,0
FLIGHT CHANGED LAST MINUTE - DIRECT TO NON DIRECT
Khuyết điểm: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.
đánh giá từ
-
6,6
Okay flight, 50 min boarding delay and no notice given
Ưu: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.
Khuyết điểm: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.
đánh giá từ
-
9,3
Always a hit!
Ưu: Great flight. Smooth and comfortable!
Khuyết điểm: Entertainment system needs updating
đánh giá từ
-
8,0
Khuyết điểm: Small Seating. Unable to pre-check in.
đánh giá từ
-
6,0
The fliight was late by over 8 hours
Ưu: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star
Khuyết điểm: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.
đánh giá từ
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8,0
Ưu: First check-in luggage is free
Khuyết điểm: No free snacks
đánh giá từ
-
7,0
Khuyết điểm: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.
đánh giá từ
-
7,0
Cash grab for Carry-ons!
Ưu: I liked sitting by the Emergency exit so I had more legroom.
Khuyết điểm: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!
đánh giá từ
-
8,0
Ưu: Cheap fast on time seats tight but comfy
Khuyết điểm: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats
đánh giá từ
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9,6
Ưu: Inflight staff very courteous
Khuyết điểm: Flight arrived late
đánh giá từ
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2,3
Terrible flight with no leg room.
Ưu: At least my travel companions were lovely.
Khuyết điểm: Limited food options Snotty cabin crew service Terribly organized luggage carousel pick up- with 4 flights on the same carousel Movie terrible and not turned on until halfway through flight Ground crew in toronto useless
đánh giá từ
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8,6
Khuyết điểm: They only take credit cards for payment. No debit or cash.
đánh giá từ
-
9,6
Ưu: On time, comfortable and direct
Khuyết điểm: Nothing
đánh giá từ
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8,0
Khuyết điểm: the flight was 1.5 hours late in departing and there was no information provided regarding the delay
đánh giá từ
-
8,3
Khuyết điểm: Lots of confusion for seat selection
đánh giá từ
-
6,3
boarding
Khuyết điểm: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.
đánh giá từ
-
9,3
Ưu: Great crew.
Khuyết điểm: Audio didn't work very well
đánh giá từ
-
2,0
Worst flight
Ưu: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.
đánh giá từ
-
6,0
Worst customer service from incoming crew
Ưu: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.
Khuyết điểm: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.
đánh giá từ
-
2,0
Tragic performance!
Ưu: Chrckin terminals broke. The baggage handling did t work The flight was 3 hrs late They lost my bags
đánh giá từ
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9,3
Always a hit!
Ưu: Great flight. Smooth and comfortable!
Khuyết điểm: Entertainment system needs updating
đánh giá từ
-
9,6
Ưu: Inflight staff very courteous
Khuyết điểm: Flight arrived late
đánh giá từ
-
8,6
Khuyết điểm: They only take credit cards for payment. No debit or cash.
đánh giá từ
-
9,6
Ưu: On time, comfortable and direct
Khuyết điểm: Nothing
đánh giá từ
-
9,3
Ưu: Great crew.
Khuyết điểm: Audio didn't work very well
đánh giá từ
-
7,3
Overall positive
Ưu: Friendly crew, efficient operation.
Khuyết điểm: No phone chargers, tight seating, not obvious how to raise arm rests, second movie was very dumb ( bird watching).
đánh giá từ
-
8,0
Ưu: Very pleasant flight.
đánh giá từ
-
6,6
Okay flight, 50 min boarding delay and no notice given
Ưu: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.
Khuyết điểm: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.
đánh giá từ
-
8,0
Khuyết điểm: Small Seating. Unable to pre-check in.
đánh giá từ
-
8,0
Ưu: First check-in luggage is free
Khuyết điểm: No free snacks
đánh giá từ
-
7,0
Khuyết điểm: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.
đánh giá từ
-
7,0
Cash grab for Carry-ons!
Ưu: I liked sitting by the Emergency exit so I had more legroom.
Khuyết điểm: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!
đánh giá từ
-
8,0
Ưu: Cheap fast on time seats tight but comfy
Khuyết điểm: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats
đánh giá từ
-
8,0
Khuyết điểm: the flight was 1.5 hours late in departing and there was no information provided regarding the delay
đánh giá từ
-
8,3
Khuyết điểm: Lots of confusion for seat selection
đánh giá từ
-
4,0
Ưu: Non-stop flights from YYZ to MCO and vice versa
Khuyết điểm: No snacks Poor entertainment They weigh all hand carry items even backpacks No web check-in therefore no free seat selection
đánh giá từ
-
2,0
6am flight took off at 8:30!!
Ưu: The price
Khuyết điểm: The carry on limits. 5kg?!?
đánh giá từ
-
4,0
If you have other options, entertain them.
Ưu: Staff in Antigua were friendly and helpful.
Khuyết điểm: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.
đánh giá từ
-
3,6
If you have other options - entertain them.
Khuyết điểm: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.
đánh giá từ
-
2,0
FLIGHT CHANGED LAST MINUTE - DIRECT TO NON DIRECT
Khuyết điểm: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.
đánh giá từ
-
6,0
The fliight was late by over 8 hours
Ưu: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star
Khuyết điểm: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.
đánh giá từ
-
2,3
Terrible flight with no leg room.
Ưu: At least my travel companions were lovely.
Khuyết điểm: Limited food options Snotty cabin crew service Terribly organized luggage carousel pick up- with 4 flights on the same carousel Movie terrible and not turned on until halfway through flight Ground crew in toronto useless
đánh giá từ
-
6,3
boarding
Khuyết điểm: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.
đánh giá từ
-
2,0
Worst flight
Ưu: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.
đánh giá từ
-
6,0
Worst customer service from incoming crew
Ưu: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.
Khuyết điểm: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.
đánh giá từ
-
2,0
Tragic performance!
Ưu: Chrckin terminals broke. The baggage handling did t work The flight was 3 hrs late They lost my bags
đánh giá từ
Tình trạng chuyến bay
Sunwing Airlines Bản đồ đường bay
Đường bay phổ biến
Chuyến bay
Xuất phát
Điểm đến
CN
Th 2
Th 3
Th 4
Th 5
Th 6
Th 7
C
T
T
T
T
T
T
653
Varadero
VRA
Montréal
YUL
652
Montréal
YUL
Varadero
VRA
259
Santa Clara
SNU
Montréal
YUL
258
Montréal
YUL
Santa Clara
SNU
730
Toronto
YYZ
Vịnh Montego
MBJ
697
Varadero
VRA
Calgary
YYC
696
Edmonton
YEG
Calgary
YYC
696
Calgary
YYC
Varadero
VRA
697
Calgary
YYC
Edmonton
YEG
272
Cancún
CUN
Toronto
YYZ
490
San José del Cabo
SJD
Calgary
YYC
489
Calgary
YYC
San José del Cabo
SJD
271
Toronto
YYZ
Cancún
CUN
677
Varadero
VRA
Vancouver
YVR
676
Vancouver
YVR
Varadero
VRA
735
Vịnh Montego
MBJ
Montréal
YUL
731
Vịnh Montego
MBJ
Toronto
YYZ
747
Nassau
NAS
Toronto
YYZ
435
Punta Cana
PUJ
Montréal
YUL
407
Punta Cana
PUJ
Toronto
YYZ
219
Santa Clara
SNU
Toronto
YYZ
734
Montréal
YUL
Vịnh Montego
MBJ
746
Toronto
YYZ
Nassau
NAS
218
Toronto
YYZ
Santa Clara
SNU
607
Cayo Coco
CCC
Montréal
YUL
603
Cayo Coco
CCC
Toronto
YYZ
32
Orlando
MCO
Miami
MIA
33
Orlando
MCO
Toronto
YYZ
33
Miami
MIA
Orlando
MCO
621
Varadero
VRA
Toronto
YYZ
606
Montréal
YUL
Cayo Coco
CCC
427
Montréal
YUL
Toronto
YYZ
602
Toronto
YYZ
Cayo Coco
CCC
32
Toronto
YYZ
Orlando
MCO
426
Toronto
YYZ
Punta Cana
PUJ
620
Toronto
YYZ
Varadero
VRA
115
Saint Johnʼs
ANU
Toronto
YYZ
564
Cancún
CUN
Montréal
YUL
645
Holguín
HOG
Montréal
YUL
641
Holguín
HOG
Toronto
YYZ
114
Montréal
YUL
Saint Johnʼs
ANU
563
Montréal
YUL
Cancún
CUN
644
Montréal
YUL
Holguín
HOG
640
Toronto
YYZ
Holguín
HOG
115
Toronto
YYZ
Montréal
YUL
386
Cancún
CUN
Thành phố Quebec
YQB
385
Thành phố Quebec
YQB
Cancún
CUN
434
Montréal
YUL
Punta Cana
PUJ
Sân bay hàng đầu khai thác bởi Sunwing Airlines
- Sân bay Toronto Pearson Intl (YYZ)
- Sân bay Montréal Pierre Elliott Trudeau Intl (YUL)
- Sân bay Varadero Juan Gualberto Gomez (VRA)
- Sân bay Punta Cana (PUJ)
- Sân bay Cancun (CUN)
- Sân bay Cayo Coco (CCC)
- Sân bay Vịnh Montego Sangster Intl (MBJ)
- Sân bay Santa Clara (SNU)
- Sân bay Thành phố Quebec (YQB)
- Sân bay Holguín Frank Pais (HOG)
- Sân bay San José del Cabo Los Cabos (SJD)
- Sân bay Calgary (YYC)
- Sân bay Puerto Plata La Union (POP)
- Sân bay Vancouver Intl (YVR)
- Sân bay Edmonton (YEG)
Sunwing Airlines thông tin liên hệ
- WG Mã IATA
- +1 877 786 9464 Gọi điện
- sunwing.ca Truy cập
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