Thông tin của TAP AIR PORTUGAL
| Mã IATA | TP |
|---|---|
| Tuyến đường | 204 |
| Tuyến bay hàng đầu | Barcelona-El Prat tới Lisbon Humberto Delgado |
| Sân bay được khai thác | 83 |
| Sân bay hàng đầu | Lisbon Humberto Delgado |
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
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2,6
Khuyết điểm: TAP doesn't understand the first thing about customer service.
đánh giá từ
-
8,6
Ưu: The crew was super nice. Everything went smoothly.
Khuyết điểm: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
đánh giá từ
-
2,0
Ưu: There is nothing to like about the flight
Khuyết điểm: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
đánh giá từ
-
9,0
Ưu: It was on time and everything went well
Khuyết điểm: They could have offered more water
đánh giá từ
-
8,0
Khuyết điểm: The crew not sympathique
đánh giá từ
-
5,6
Khuyết điểm: Boarding procedures
đánh giá từ
-
3,3
Khuyết điểm: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
đánh giá từ
-
5,0
Khuyết điểm: The flight was delayed. Food is miserable.
đánh giá từ
-
8,4
Ưu: Average friendliness of crew, paying for extra leg room seat is a must
Khuyết điểm: Food with a taste, rather than dull
đánh giá từ
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6,6
Ưu: New plane, great seating.
Khuyết điểm: Food should be tastier and boarding should be more efficient and on time.
đánh giá từ
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4,0
Ưu: It was Okay
Khuyết điểm: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
đánh giá từ
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5,2
Khuyết điểm: Late as always
đánh giá từ
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9,3
Ưu: Service and comfort.
Khuyết điểm: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
đánh giá từ
-
7,0
Ưu: Comfort and cleanliness of flight.
Khuyết điểm: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
đánh giá từ
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7,0
Ưu: Crew very good nice fligth too
đánh giá từ
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2,6
Ưu: Nothing! Horrible!
Khuyết điểm: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
đánh giá từ
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7,3
Khuyết điểm: Transfer time in Lisbon
đánh giá từ
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10,0
Ưu: Good airline, great service, boarding process, on time departure and arrival
Khuyết điểm: No complaints
đánh giá từ
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8,0
Ưu: usb Power
Khuyết điểm: The seat padding needs to be improved.
đánh giá từ
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10,0
Ưu: Everything. Flying First class is the only way to fly
đánh giá từ
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8,3
Ưu: Food was great, seat was amazing
Khuyết điểm: Boarding was done by bus and it took too long and it want comfortable
đánh giá từ
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2,8
Ưu: Nothing
Khuyết điểm: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
đánh giá từ
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4,3
Ưu: Good movie selection
Khuyết điểm: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
đánh giá từ
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2,0
Khuyết điểm: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
đánh giá từ
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10,0
Ưu: Tap was great for the long flight
đánh giá từ
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7,6
Ưu: Tap crew is very nice.
Khuyết điểm: No turbulence
đánh giá từ
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2,0
Ưu: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
đánh giá từ
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2,0
Ưu: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Khuyết điểm: Train the staff to be nice and pleasant
đánh giá từ
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10,0
Ưu: We upgraded to first class, so everything was perfect!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Ưu: We upgraded to first class and everything was perfect!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Ưu: Good service, friendly staff and easy boarding process, good food and on time departure
Khuyết điểm: No complaints
đánh giá từ
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7,3
Ưu: New aircraft had free Wi-Fi and lots of movies. Clean.
Khuyết điểm: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
đánh giá từ
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6,6
Ưu: legroom in business is good, food was ok. only one round of drinks was offered.
Khuyết điểm: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
đánh giá từ
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7,6
Ưu: Price
Khuyết điểm: Use jet bridge instead of bus gate
đánh giá từ
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7,3
Ưu: Price. Service and food offered in the plane
Khuyết điểm: The boarding process: everyone crowds into the line without regard of the grouping.
đánh giá từ
-
3,0
Ưu: Nothing.
Khuyết điểm: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
đánh giá từ
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10,0
Ưu: Yes
đánh giá từ
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8,0
Ưu: Seats super comfortable. Big screen entrainment.
Khuyết điểm: One more time offer drinks for a very long travel time (other 10H).
đánh giá từ
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9,2
Ưu: Super friendly
Khuyết điểm: Maybe a hot meal?
đánh giá từ
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8,0
Business Class on TAP - Lisbon to Miami
Ưu: Good service on the plane, the food was good and the seat was very comfortable.
Khuyết điểm: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
đánh giá từ
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4,0
Khuyết điểm: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
đánh giá từ
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2,0
Khuyết điểm: Worst trip ever
đánh giá từ
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10,0
Ưu: Efficient check in and polite crew.
đánh giá từ
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9,6
Ưu: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Khuyết điểm: Nothing to complain about. Everything was outstanding.
đánh giá từ
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8,0
Khuyết điểm: Legroom
đánh giá từ
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4,0
Khuyết điểm: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
đánh giá từ
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4,0
Ưu: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Khuyết điểm: Disgusting food. Price gouging for checked baggage. Surly attitudes.
đánh giá từ
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8,0
Ưu: Crew was awesome, seat spacing comfort not so much.
Khuyết điểm: Need to have seat upright to use trays to eat on flight
đánh giá từ
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6,6
Ưu: Nice crew.
Khuyết điểm: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
đánh giá từ
-
2,0
Ưu: :(
Khuyết điểm: :(
đánh giá từ
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8,0
Khuyết điểm: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
đánh giá từ
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4,4
Khuyết điểm: More organized boarding process
đánh giá từ
-
4,0
Khuyết điểm: Super uncomfortable seats (the most ever) No personal tv/entertainment.
đánh giá từ
-
4,0
Ưu: The crew and personal were ok.
Khuyết điểm: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
đánh giá từ
-
8,0
Khuyết điểm: One more toilet on the Lisbon Geneva flight would have been nice.
đánh giá từ
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8,3
Khuyết điểm: Leave on time. Offer more snacks
đánh giá từ
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10,0
Ưu: Cree
Khuyết điểm: Boarding was slow
đánh giá từ
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7,3
Khuyết điểm: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
đánh giá từ
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3,0
Khuyết điểm: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
đánh giá từ
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9,6
Ưu: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Khuyết điểm: The Kayak website sucks
đánh giá từ
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8,6
Ưu: The crew was super nice. Everything went smoothly.
Khuyết điểm: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
đánh giá từ
-
9,0
Ưu: It was on time and everything went well
Khuyết điểm: They could have offered more water
đánh giá từ
-
9,3
Ưu: Service and comfort.
Khuyết điểm: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
đánh giá từ
-
10,0
Ưu: Good airline, great service, boarding process, on time departure and arrival
Khuyết điểm: No complaints
đánh giá từ
-
10,0
Ưu: Everything. Flying First class is the only way to fly
đánh giá từ
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10,0
Ưu: Tap was great for the long flight
đánh giá từ
-
10,0
Ưu: We upgraded to first class, so everything was perfect!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Ưu: We upgraded to first class and everything was perfect!!
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Ưu: Good service, friendly staff and easy boarding process, good food and on time departure
Khuyết điểm: No complaints
đánh giá từ
-
10,0
Ưu: Yes
đánh giá từ
-
9,2
Ưu: Super friendly
Khuyết điểm: Maybe a hot meal?
đánh giá từ
-
10,0
Ưu: Efficient check in and polite crew.
đánh giá từ
-
9,6
Ưu: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Khuyết điểm: Nothing to complain about. Everything was outstanding.
đánh giá từ
-
10,0
Ưu: Cree
Khuyết điểm: Boarding was slow
đánh giá từ
-
9,6
Ưu: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Khuyết điểm: The Kayak website sucks
đánh giá từ
-
8,0
Khuyết điểm: The crew not sympathique
đánh giá từ
-
8,4
Ưu: Average friendliness of crew, paying for extra leg room seat is a must
Khuyết điểm: Food with a taste, rather than dull
đánh giá từ
-
6,6
Ưu: New plane, great seating.
Khuyết điểm: Food should be tastier and boarding should be more efficient and on time.
đánh giá từ
-
7,0
Ưu: Comfort and cleanliness of flight.
Khuyết điểm: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
đánh giá từ
-
7,0
Ưu: Crew very good nice fligth too
đánh giá từ
-
7,3
Khuyết điểm: Transfer time in Lisbon
đánh giá từ
-
8,0
Ưu: usb Power
Khuyết điểm: The seat padding needs to be improved.
đánh giá từ
-
8,3
Ưu: Food was great, seat was amazing
Khuyết điểm: Boarding was done by bus and it took too long and it want comfortable
đánh giá từ
-
7,6
Ưu: Tap crew is very nice.
Khuyết điểm: No turbulence
đánh giá từ
-
7,3
Ưu: New aircraft had free Wi-Fi and lots of movies. Clean.
Khuyết điểm: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
đánh giá từ
-
6,6
Ưu: legroom in business is good, food was ok. only one round of drinks was offered.
Khuyết điểm: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
đánh giá từ
-
7,6
Ưu: Price
Khuyết điểm: Use jet bridge instead of bus gate
đánh giá từ
-
7,3
Ưu: Price. Service and food offered in the plane
Khuyết điểm: The boarding process: everyone crowds into the line without regard of the grouping.
đánh giá từ
-
8,0
Ưu: Seats super comfortable. Big screen entrainment.
Khuyết điểm: One more time offer drinks for a very long travel time (other 10H).
đánh giá từ
-
8,0
Business Class on TAP - Lisbon to Miami
Ưu: Good service on the plane, the food was good and the seat was very comfortable.
Khuyết điểm: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
đánh giá từ
-
8,0
Khuyết điểm: Legroom
đánh giá từ
-
8,0
Ưu: Crew was awesome, seat spacing comfort not so much.
Khuyết điểm: Need to have seat upright to use trays to eat on flight
đánh giá từ
-
6,6
Ưu: Nice crew.
Khuyết điểm: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
đánh giá từ
-
8,0
Khuyết điểm: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
đánh giá từ
-
8,0
Khuyết điểm: One more toilet on the Lisbon Geneva flight would have been nice.
đánh giá từ
-
8,3
Khuyết điểm: Leave on time. Offer more snacks
đánh giá từ
-
7,3
Khuyết điểm: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
đánh giá từ
-
2,6
Khuyết điểm: TAP doesn't understand the first thing about customer service.
đánh giá từ
-
2,0
Ưu: There is nothing to like about the flight
Khuyết điểm: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
đánh giá từ
-
5,6
Khuyết điểm: Boarding procedures
đánh giá từ
-
3,3
Khuyết điểm: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
đánh giá từ
-
5,0
Khuyết điểm: The flight was delayed. Food is miserable.
đánh giá từ
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4,0
Ưu: It was Okay
Khuyết điểm: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
đánh giá từ
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5,2
Khuyết điểm: Late as always
đánh giá từ
-
2,6
Ưu: Nothing! Horrible!
Khuyết điểm: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
đánh giá từ
-
2,8
Ưu: Nothing
Khuyết điểm: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
đánh giá từ
-
4,3
Ưu: Good movie selection
Khuyết điểm: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
đánh giá từ
-
2,0
Khuyết điểm: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
đánh giá từ
-
2,0
Ưu: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
đánh giá từ
-
2,0
Ưu: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Khuyết điểm: Train the staff to be nice and pleasant
đánh giá từ
-
3,0
Ưu: Nothing.
Khuyết điểm: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
đánh giá từ
-
4,0
Khuyết điểm: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
đánh giá từ
-
2,0
Khuyết điểm: Worst trip ever
đánh giá từ
-
4,0
Khuyết điểm: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
đánh giá từ
-
4,0
Ưu: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Khuyết điểm: Disgusting food. Price gouging for checked baggage. Surly attitudes.
đánh giá từ
-
2,0
Ưu: :(
Khuyết điểm: :(
đánh giá từ
-
4,4
Khuyết điểm: More organized boarding process
đánh giá từ
-
4,0
Khuyết điểm: Super uncomfortable seats (the most ever) No personal tv/entertainment.
đánh giá từ
-
4,0
Ưu: The crew and personal were ok.
Khuyết điểm: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
đánh giá từ
-
3,0
Khuyết điểm: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
đánh giá từ
Tình trạng chuyến bay
TAP AIR PORTUGAL Bản đồ đường bay
Đường bay phổ biến
Sân bay hàng đầu khai thác bởi TAP AIR PORTUGAL
- Sân bay Lisbon Humberto Delgado (LIS)
- Sân bay Porto (OPO)
- Sân bay Paris Orly (ORY)
- Sân bay Funchal Madeira (FNC)
- Sân bay London Heathrow (LHR)
- Sân bay Barcelona-El Prat (BCN)
- Sân bay Milan Malpensa (MXP)
- Sân bay Madrid Barajas (MAD)
- Sân bay Geneva Geneve-Cointrin (GVA)
- Sân bay Rome Fiumicino (FCO)
- Sân bay Ponta Delgada (Açores) Nordela (PDL)
- Sân bay Zurich (ZRH)
- Sân bay Brussels Bruxelles-National (BRU)
- Sân bay Munich Franz Josef Strauss (MUC)
- Sân bay Amsterdam Schiphol (AMS)
TAP AIR PORTUGAL thông tin liên hệ
- TP Mã IATA
- +(351) 707 205 700 Gọi điện
- flytap.com Truy cập