Everything was wonderful!
Qatar airways Customer service is terrible in some countries especially in Iraq, very unprofessional, helpless, and very rude!
Wheel chair arrangements was not unorganized & poorly executed at Doha Airport
I love Qatar Airways.Thanks to all the people who serve the airline
For 13 hour flight seats were slightly uncomfortable, not much room. Otherwise, everything else was excellent, food, cervice, entertainment, very pleasant.
Ưu: "like all the crews. nice attitude and friendly. very helpful to your needs."
Khuyết điểm: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Khuyết điểm: "Internet connection at airport and lounge is not good"
Ưu: "Plane quite empty so lots of space."
Khuyết điểm: "Service not very attentive, had to repeatedly ask."
Khuyết điểm: "Delayed by 1 hout"
Ưu: "crew is good and helpful."
Khuyết điểm: "The food was terrible. Needs to improve the quality of the food."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Crew was professional"
Khuyết điểm: "Plane is dirty Food is disgusting Bags treated so badd"
Ưu: "Crew and flight time"
Khuyết điểm: "Entertaiment - pleasee TV"
Khuyết điểm: "WC size (too small) and location ( way too close to flight staff and food section)"
Ưu: "They greeted us in Georgian at the gate during boarding, this was very nice."
Khuyết điểm: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "exellent in everything"
Khuyết điểm: "Nothing"
Khuyết điểm: "Wrost app I don’t advise any one use it cause"
Ưu: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Khuyết điểm: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Ưu: "Staff worked fast to feed and water everyone."
Ưu: "Comfy, good food, good service"
Khuyết điểm: "No internet. Limited movie options."
Ưu: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Khuyết điểm: "It would be nice to have socks to put on for when I want to take my shoes off."
Ưu: "Entertainment list were great."
Ưu: "Qatar airways is the best in middle East"
Ưu: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Khuyết điểm: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Ưu: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Khuyết điểm: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Khuyết điểm: "The trays of water could come around more frequently"
Ưu: "They had a surprise business class update waiting for me. Wonderful experience."
Khuyết điểm: "Nothing"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Khuyết điểm: "Entertainment - screens are not user friendly and bad visibility in day light"
Ưu: "My trip from Beijing to Doha was fine."
Khuyết điểm: "I didn't like my trip from Dar to Doha nor from Doha to Dar. The plane is too small. The food wasn't good and they ran out of Mango juice both ways. I sat next to someone who had the smelliest feet on earth. Just wasn't pleasant."
Ưu: "My family was happy with the service provided by Qatar airline."
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Khuyết điểm: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Khuyết điểm: "Transit time was too close with my connection"
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "I liked everything about it."
Khuyết điểm: "My trip was to long but it wasn't there fault. I was so tired."
Khuyết điểm: "The customer service of your company is the worst."
Ưu: "Best airline in the sky"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Great flights. lots of room in economy."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Khuyết điểm: "On my printed boarding ticket provided by the Qatar airline desk at ORD, it only had my first initial of my first name listed. After waiting in line for an hour to get my boarding pass, I proceeded to security and they would not accept it and said I needed to go back and get a stamp or prove my purchase from months earlier (my confirmation email was not enough). Although I was able to get the stamp, this is frustrating as my name should have been listed (Sara) which is what I provided in my online profile when purchasing the tickets or the person at the Qatar desk should have realized this when providing me my boarding pass."
Ưu: "The crew are friendly and polite, which mitigates the negative stuff on the right to some extent."
Khuyết điểm: "It's an older plane on this route, which feels comparatively tired; it has the old lean-back seats, which are a bit less comfortable than the newer lean-back, slide-forward ones. The entertainment system is older, so you lose leg-room in aisle seats, and there is less on offer. And because the flight was completely full, you do feel very restricted (not QR's fault, but a function of narrow seats)."
Khuyết điểm: "Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali"
Khuyết điểm: "Only one person in a three row and it was a great flight"
Ưu: "I was upgraded to business class"
Ưu: "Amazing crew. Seats comfortable"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "I am looking for something good put didn’t find Sorry"
Khuyết điểm: "The departure time should be on time Our flight was delayed more than one hour"
Ưu: "Great crew, good legroom and comfortable seat"
Ưu: "nice people, good food"
Khuyết điểm: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"
Ưu: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Khuyết điểm: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "The seat was super comfortable"
Khuyết điểm: "Overall great experience!!"
Ưu: "People and manager from emirates"
Khuyết điểm: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Ưu: "Direct flight"
Khuyết điểm: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Ưu: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."
Ưu: "On time, chose the raw meal which was excellent."
Khuyết điểm: "Nothing!"
Ưu: "Good overall service."
Ưu: "Emirates airlines serves quality service on everything from passenger accessories to food. Classy airlines."
Khuyết điểm: "Only downside of this trip is the long non stop to Dubai. 15 Hours!"
Ưu: "Everything was very nice"
Khuyết điểm: "Very poor service overall"
Ưu: "The AIC technology"
Khuyết điểm: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Ưu: "Business Class comfort"
Ưu: "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
Khuyết điểm: "Lactose free meal was disgusting."
Ưu: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Khuyết điểm: "None at all"
Ưu: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Khuyết điểm: "The bland food. Tell the chef to be more creative with cholestral free meals."
Ưu: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Ưu: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Khuyết điểm: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
Khuyết điểm: "The food ordered was not seeved. Quality of the food needs improvement. not worth the money spent on the ticket."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Ưu: "boarding was organized"
Khuyết điểm: "not enough time for changing flights, had to run to other terminal"
Khuyết điểm: "Broke my bags."
Ưu: "Attentive flight crew and spacious interior"
Khuyết điểm: "Food food and food"
Khuyết điểm: "Nothing"
Ưu: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Khuyết điểm: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"
Ưu: "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
Khuyết điểm: "I did not use much of the entertainment other than radio/music so can not really rate."
Ưu: "Price on my ticket was great and comfort was good"
Khuyết điểm: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Ưu: "It was good services"
Ưu: "On time Excellent environment"
Khuyết điểm: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."
Ưu: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Khuyết điểm: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Ưu: "More spacious and easy navigation on entertainment screen. Good food."
Khuyết điểm: "Screen was black and white most of flight"
Khuyết điểm: "drinks not offered during first two hours of flight"
Ưu: "Leg room, seat comfort, crew, service"
Khuyết điểm: "Food, stay at dubai hotel"
Khuyết điểm: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"
Ưu: "Good food,excellent service,good entertainment !!"
Khuyết điểm: "Nothing"
Ưu: "Seats were large and comfortable. Lots of entertainment options."
Khuyết điểm: "They did not have the vegetarian meal that we had pre-booked, so they gave us an extra breakfast meal, which tasted bad and meant that we had the same meal twice (for dinner and breakfast). Additionally, our row (in the back of the plane) felt rather crammed in, and most of the overhead baggage space was taken up by blankets."
Better seats Better screan touch
In the leg from Istanbul to Georgia the gate was a bit strange and felt chaotic…. In the plane it was choppy but the male steward was yelling! Could have been more gentle but he seemed stressed. Food great both legs and from Chicago to Istanbul very pleasant and oartularky nice people working on the plane$
Missed this flight due to previous flight being delayed. No one helped with getting me through customs and borders security so I can make it on time. I had to stand in the longest line and end up staying overnight in Toronto. Now the airlines won’t pay for my hotel accommodation
Utter chaos boarding in Athens.
Ưu: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Khuyết điểm: "Bigger seats for 10 hour flights"
Ưu: "Stay away from Turkish airline"
Khuyết điểm: "$1000 for new date. Will never flight Turkish airline again"
Ưu: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"
Ưu: "Good movie selection. Good (airline) food."
Khuyết điểm: "Not much legroom."
Ưu: "Every thing normal and in time"
Khuyết điểm: "Food was everage"
Ưu: "The crew were all very polite and friendly."
Khuyết điểm: "Nothing to complain about!"
Khuyết điểm: "Connecting flight From plane to the gates"
Ưu: "Food was very good and the flight attendants very friendly."
Ưu: "Crew very pleasant. No delay."
Khuyết điểm: "None."
Khuyết điểm: "Having trailer, but not movie"
Khuyết điểm: "The men’s bathroom near gate 226 smelled awful and the floor was very wet. In addition, I am handicapped and my gate changed from 226 to 208. NO ONE was there to help. There was no one at all at Turkish Care. I asked two different transportation representatives at the sky club and they refused to help in any way. I merely asked them to call Turkish Airlines, and they said they didn’t have the number. I begged both of them to call someone to help me, and they just laughed and said it wasn’t part of their job. I was horrified! I almost missed my plane.!"
Ưu: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Ưu: "Typical short business class. Quality was still nice. Room to spread out and crew was accommodating"
Khuyết điểm: "No priority boarding for business. And still no beverage service before take off (alcohol)."
Khuyết điểm: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
Ưu: "Excellent staff, everything very clean, smooth flight, good movies."
Khuyết điểm: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"
Khuyết điểm: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Ưu: "Good time"
Khuyết điểm: "Food"
Ưu: "The check in at Budapest was very helpful."
Ưu: "We weren't seated together at first but they helped once we were on the plane"
Ưu: "again crue was best"
Khuyết điểm: "boarding gate was Mile away , you need Taxi to get there, whats wrong"
Ưu: "loads of room, great entertainment system, nice crew and the food was very good too."
Ưu: "Everything is perfect."
Khuyết điểm: "Nothing"
Ưu: "The food"
Khuyết điểm: "The seats are very tie"
Khuyết điểm: "Seats, food and service"
Ưu: "I was delivered from point A to point B"
Khuyết điểm: "Airplane was changed, seats was changed. Crew was helpful but ground staff wasn’t very much like to help"
Khuyết điểm: "None"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Khuyết điểm: "Still in turkey for 24 hours."
Ưu: "Fantastic food and service"
Ưu: "Food was great"
Khuyết điểm: "Took long time to board. Entertainment system showed no content."
Ưu: "On time"
Khuyết điểm: "Nothing"
Khuyết điểm: "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."
Khuyết điểm: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."
Khuyết điểm: "On of stewardess was very rude ."
Khuyết điểm: "uncomfortable seats, food, lateness compare with shedule, no information provided about lateness, crea was not enough looking on pasangers: some work with laptops and mobile during landing"
Ưu: "Everything was great, on time and safe. I love flying Turkish Airlines."
Khuyết điểm: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."
Khuyết điểm: "I woke up twice due to too warm cabin."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Newer plane"
Khuyết điểm: "Horrible boarding process. Unorganized- mayhem!!"
Ưu: "Low prices & generally good service and entertainment"
Khuyết điểm: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"
Khuyết điểm: "Refused to refund cancelled flight"
Khuyết điểm: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."
Khuyết điểm: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."