Đánh giá của du khách
Điểm đánh giá chung
7,0
Tốt
Dựa trên 2.344 đánh giá
Lên máy bay
7,0
Thư thái
7,1
Phi hành đoàn
7,6
Thư giãn, giải trí
6,6
Thức ăn
6,6
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Ethiopian Air
Khứ hồi
Phổ thông
Thông tin của Ethiopian Air
| Mã IATA | ET |
|---|---|
| Tuyến đường | 328 |
| Tuyến bay hàng đầu | Addis Ababa Bole tới Addis Ababa Bole |
| Sân bay được khai thác | 126 |
| Sân bay hàng đầu | Addis Ababa Bole |
Đánh giá gần đây
Điểm đánh giá của du khách
252
257
191
106
88
-
9,0
Ưu: Crew
Khuyết điểm: Entertainment
đánh giá từ
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2,0
Khuyết điểm: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
đánh giá từ
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2,0
Ưu: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Khuyết điểm: Background check your booking agencies and their agents.
đánh giá từ
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9,6
Ưu: The food, air crew respectful and dedicated to duty
Khuyết điểm: Everything was perfectly ok
đánh giá từ
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10,0
Ưu: The food!! The flight was in time and also the flight attendant were so available and caring
Khuyết điểm: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight
đánh giá từ
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10,0
Ưu: Amazing friendly crew. Spot on entertainment!!!
Khuyết điểm: Toilet facilities could have been cleaner
đánh giá từ
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10,0
Khuyết điểm: Nothing
đánh giá từ
-
10,0
Khuyết điểm: Safely any time
đánh giá từ
-
10,0
Khuyết điểm: Safe
đánh giá từ
-
10,0
Ưu: Driving
Khuyết điểm: First safety
đánh giá từ
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9,0
Ưu: This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19. Thanks
Khuyết điểm: Just keep up the good work.
đánh giá từ
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2,0
Ưu: i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way
đánh giá từ
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8,6
Ưu: Crew and stewardess were fantastic
Khuyết điểm: Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor.
đánh giá từ
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10,0
Ưu: When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon.
đánh giá từ
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10,0
Ưu: Good
Khuyết điểm: Good
đánh giá từ
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3,6
Ưu: Nothing noteworthy was done well.
Khuyết điểm: The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like.
đánh giá từ
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8,0
Ưu: Great crew, Food.
Khuyết điểm: Reduce baggage charges.
đánh giá từ
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8,0
Ưu: Crew. Comfort.
Khuyết điểm: reduce baggage charges.
đánh giá từ
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8,0
Ưu: Comfortable. Great crew,
Khuyết điểm: Reduce baggage charges.
đánh giá từ
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8,0
Ưu: Great Crew.
Khuyết điểm: Improve baggage charges
đánh giá từ
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8,3
Ưu: The crew whas perfect, the seats comforted and the food whas good.
đánh giá từ
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2,6
Ưu: wery slow working.
Khuyết điểm: The fod. Never Etiopian again.
đánh giá từ
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10,0
Ưu: The crew was nice. Service was excellent.
Khuyết điểm: The upholstery can be improved.
đánh giá từ
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8,3
Khuyết điểm: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.
đánh giá từ
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10,0
Khuyết điểm: It was exce
đánh giá từ
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10,0
Khuyết điểm: Nothing else. All was well
đánh giá từ
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7,6
Khuyết điểm: The cabin attendants attitude need to be warmer and friendly. The food was not good.
đánh giá từ
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8,3
Ưu: The efficiency of the whole process
Khuyết điểm: The cabin attendants need to be warmer and more friendly
đánh giá từ
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6,0
Khuyết điểm: cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!
đánh giá từ
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10,0
Khuyết điểm: Everything was great!!
đánh giá từ
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4,0
Khuyết điểm: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!
đánh giá từ
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9,0
Ưu: NA
Khuyết điểm: NA
đánh giá từ
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6,0
Ưu: Crew is excellent
Khuyết điểm: Delays and we had to actually run for the connected flight
đánh giá từ
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8,0
Ưu: Good service
Khuyết điểm: Serve Warm food
đánh giá từ
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8,0
Ưu: Yes, the crew were nice and amazing
Khuyết điểm: Serve warm food not cold
đánh giá từ
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8,0
Khuyết điểm: Water to drink during flight.
đánh giá từ
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7,3
Khuyết điểm: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.
đánh giá từ
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4,6
Khuyết điểm: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...
đánh giá từ
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5,0
Ưu: Crew was good
Khuyết điểm: Arrived one hour late.
đánh giá từ
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2,0
Khuyết điểm: I changed my flight but they didn’t change it and now I’m stuck!!!
đánh giá từ
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4,0
Ưu: Average
đánh giá từ
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4,0
Ưu: Food
Khuyết điểm: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey
đánh giá từ
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8,8
Khuyết điểm: Punctuality. Time is off the essence.
đánh giá từ
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2,3
Khuyết điểm: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.
đánh giá từ
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8,0
Ưu: Helpful, friendly crew. Comfortable plane
Khuyết điểm: In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi
đánh giá từ
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6,8
Ưu: Take off was quick, as well as deplaning
Khuyết điểm: the little cornbread cake was pretty bad.
đánh giá từ
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7,3
Khuyết điểm: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.
đánh giá từ
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7,3
Khuyết điểm: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines.
đánh giá từ
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6,3
Khuyết điểm: Plane was very very old
đánh giá từ
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7,0
Ưu: I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY
Khuyết điểm: Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high
đánh giá từ
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6,6
Khuyết điểm: The toilets were filthy. The tv touch screens didn’t work
đánh giá từ
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8,0
Ưu: Friendly crew. Excellent check-in. Priority bags came off first.
đánh giá từ
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5,2
Ưu: Pleasant check-in staff. Friendly flight attendants.
Khuyết điểm: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.
đánh giá từ
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7,6
Ưu: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.
Khuyết điểm: The security in Cairo was really a joke.
đánh giá từ
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6,6
Ưu: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.
Khuyết điểm: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.
đánh giá từ
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5,3
Ưu: New airplane was comfortable and clean. Food was just okay.
Khuyết điểm: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.
đánh giá từ
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4,4
Ưu: Food and drink was good.
Khuyết điểm: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.
đánh giá từ
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4,3
Khuyết điểm: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience
đánh giá từ
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4,0
Khuyết điểm: Good crew
đánh giá từ
-
8,0
Khuyết điểm: Better seat
đánh giá từ
Tình trạng chuyến bay
Ethiopian Air Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Ethiopian Air
- Sân bay Addis Ababa Bole (ADD)
- Sân bay Dubai Intl (DXB)
- Sân bay Dublin (DUB)
- Sân bay Dire Dawa Aba Tenna D Yilma (DIR)
- Sân bay Băng Cốc Suvarnabhumi (BKK)
- Sân bay Entebbe (EBB)
- Sân bay Johannesburg OR Tambo (JNB)
- Sân bay Hargeisa (HGA)
- Sân bay Rome Fiumicino (FCO)
- Sân bay Nairobi Jomo Kenyatta Intl (NBO)
- Sân bay Mogadishu (MGQ)
- Sân bay Djibouti Ambouli (JIB)
- Sân bay Lomé (LFW)
- Sân bay Beirut (BEY)
- Sân bay Arusha Kilimanjaro (JRO)
Ethiopian Air thông tin liên hệ
- ET Mã IATA
- +251 116 656 666 Gọi điện
- ethiopianairlines.com Truy cập
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