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Mã IATA | QV |
---|---|
Tuyến đường | 18 |
Tuyến bay hàng đầu | Vientiane Wattay tới Luang Prabang |
Sân bay được khai thác | 10 |
Sân bay hàng đầu | Vientiane Wattay |
Ưu: The complementary food and drinks were great. Staff were very friendly
Ưu: Short flight duration.
Khuyết điểm: Would have liked to recline
Ưu: Crew great, seats comfortable
Ưu: Efficient and easy, good sandwich for only a two hour flight.
Ưu: Great leg room. On time and flight even arrived early.
Khuyết điểm: Food
Khuyết điểm: More comfortable seats
Ưu: Help from ticketing crews was very helpful.
Khuyết điểm: More smiles
Ưu: No carry-on fees, plenty of available seats.
Khuyết điểm: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
Ưu: Drinks were great and unexpected! Extremely fast boarding!
Ưu: Excellent flight
Ưu: On time
Its always great to fly with Laos Airline
Ưu: We like the service. It doesnt take long for boarding.
Ưu: Friend and excellent attention to detail.
Food came is prepared boxes of two small sandwiches and water. I
Ưu: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
Ưu: Very kind to passengers
Ưu: On time flight and decent snack for a short flight
Ưu: Smooth boarding. On time leaving and arriving. Very Courteous staff
Good flight
Ưu: All went smoothly
Perfect flight
Ưu: Easy getting out of town and to the boarding gate.
Ưu: Nice airline, pleasant staff, clean cabin and comfortable seats.
Khuyết điểm: Nice that they provided a snack, but didn't like the mystery meat roll.
Khuyết điểm: Not telling you what time they are boarsing and departing
Ưu: Great service
Khuyết điểm: Delay for 3 hrs due Weather
Perfect
Ưu: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
Khuyết điểm: No entertainment and usb charging ports not working
Khuyết điểm: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
provincial airline with average standard
Ưu: Small plane with nearly personal attire
Khuyết điểm: -
Khuyết điểm: Good service
Reliable and good service
Ưu: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus.
For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment.
Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
Enjoyed
Khuyết điểm: Language was good. Staff friendly. All went well. Would use again
Fabulous
Ưu: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
Excellent
Ưu: Operated by Laos Airlines. On time arrival. Excellent service.
Ưu: No good
Okay Flight
Ưu: Checking In - Easy and Fast
Staff - Spoke some English and business like.
Entertainment - Good selection of movies and games.
Khuyết điểm: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
Ưu: It ran smoothly
Khuyết điểm: Nothing
Quick flight from Luang Prabang to Chiang Mai
Ưu: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
Sizing
Ưu: Pricing
Khuyết điểm: The tight seating
The worst experience EVER - Made us sign a respons
Khuyết điểm: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
Ưu: Nice employees
Really good and quick service. Much better service
Ưu: Flight was on time. Good snacks
Flight
Ưu: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Khuyết điểm: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
On time flight and free checked luggage!
Ưu: -Free checked luggage.
-Friendly staff
-Flight arrived on time
-Receiving checked luggage was swift
Khuyết điểm: -the landing was really rough and a bit scary.
Flight Attendants Aloof
Ưu: The flight was reasonably comfortable and got me to where I wanted to go.
The check-in counter employee was polite.
Khuyết điểm: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl).
The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time.
I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
Ưu: Free in-flight snacks and beverages (including beer).
great experience
Ưu: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
Ưu: Over is good..
Khuyết điểm: Everything is ok we like it ...
Friendly check in
Ưu: Security was nice, counter was nice, over all is good
Khuyết điểm: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
Excellent Service
Ưu: Service Interior of Plane
On Time!
Good flight. Well kept.
Ưu: Courteous staff.
Khuyết điểm: late arrival.
2 hours late taking off
Ưu: Once on, the flight was OK.
Khuyết điểm: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
Comfortable flight. Good value
Ưu: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Khuyết điểm: No entertainment, but to be expected for a regional airline.
Ưu: Professional courteous crew. On time.
excellent service, even better without delays
Ưu: Excellent food and very comfortable aircraft. The crew was very kind.
Khuyết điểm: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.