Thông tin của SWISS
| Mã IATA | LX |
|---|---|
| Tuyến đường | 280 |
| Tuyến bay hàng đầu | Berlin Tegel tới Zurich |
| Sân bay được khai thác | 113 |
| Sân bay hàng đầu | Zurich |
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
-
9,3
Ưu: Again staff was very friendly and helpful.
Khuyết điểm: That since it was a shorter flight no tvs.
đánh giá từ
-
10,0
Ưu: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.
Khuyết điểm: I honestly had no issues with my flight.
đánh giá từ
-
6,3
Ưu: Crew was great. Peppy and kind.
Khuyết điểm: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
đánh giá từ
-
6,6
Ưu: The crew was friendly and helpful.
đánh giá từ
-
8,0
Ưu: Good crew, food was good for airline food. Entertainment offerings were good.
Khuyết điểm: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
đánh giá từ
-
6,0
Ưu: Great helpful flight crew
Khuyết điểm: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
đánh giá từ
-
5,0
Ưu: crew was friendly
Khuyết điểm: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
đánh giá từ
-
4,4
Khuyết điểm: My luggage is lost
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
đánh giá từ
-
8,0
Ưu: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Khuyết điểm: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
đánh giá từ
-
8,3
Ưu: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
đánh giá từ
-
7,0
Ưu: Crew was very nice, appreciated that they came by with water often
Khuyết điểm: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
đánh giá từ
-
10,0
Ưu: Great service in 1st class
Khuyết điểm: All good
đánh giá từ
-
10,0
Ưu: The crew was so friendly
Khuyết điểm: Everything is so smooth in my flight!
đánh giá từ
-
8,0
Khuyết điểm: The food is good k
đánh giá từ
-
10,0
Ưu: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
đánh giá từ
-
10,0
Ưu: About as good as they come.
Khuyết điểm: Nothing.
đánh giá từ
-
10,0
Ưu: Good AC - very important, calm and nice atmosphere. Very friendly staff.
đánh giá từ
-
7,0
Ưu: Crew were great
Khuyết điểm: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
đánh giá từ
-
5,6
Ưu: Seems that the exit row seat was very narrow!
Khuyết điểm: Be on time
đánh giá từ
-
10,0
Ưu: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Khuyết điểm: honestly nothing needed improving .
đánh giá từ
-
8,0
Ưu: All great!
Khuyết điểm: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!
đánh giá từ
-
8,0
Ưu: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Khuyết điểm: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
đánh giá từ
-
9,6
Ưu: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
đánh giá từ
-
7,2
Ưu: Seat was comfortable
Khuyết điểm: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
đánh giá từ
-
9,0
Ưu: Service was excellent
Khuyết điểm: Carry on baggage size misleading
đánh giá từ
-
3,6
Ưu: The boarding process was easy
Khuyết điểm: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
đánh giá từ
-
5,0
Khuyết điểm: We were packed like sardines! My flight made me want to retire from traveling!
đánh giá từ
-
3,6
Ưu: Awful!!!
đánh giá từ
-
10,0
Khuyết điểm: Great customer service
đánh giá từ
-
10,0
Ưu: comfortable seating, friendly helpful crew, good food
Khuyết điểm: sometimes too cold sometimes too warm
đánh giá từ
-
10,0
Great flight.
Ưu: Liked the time of the flight.
Khuyết điểm: It left late.
đánh giá từ
-
7,3
Khuyết điểm: The seats are small with very little leg room
đánh giá từ
-
7,2
Khuyết điểm: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
đánh giá từ
-
5,3
Ưu: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Khuyết điểm: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
đánh giá từ
-
8,3
Ưu: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Khuyết điểm: The food was mediocre and the selection of movies was very limited.
đánh giá từ
-
10,0
Ưu: Got an upgrade to business class
đánh giá từ
-
6,0
Khuyết điểm: horrible dry croissant for breakfast
đánh giá từ
-
7,3
Ưu: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.
đánh giá từ
-
6,3
Ưu: Crew was top
Khuyết điểm: 45 min delay , shame ..... always the same problem with Frankfurt airport...
đánh giá từ
-
6,8
Khuyết điểm: The baggage took a really long time to be delivered to the carousel
đánh giá từ
-
2,0
Bring headphones
Khuyết điểm: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
đánh giá từ
-
8,3
Ưu: Amazing crew and great comfort
Khuyết điểm: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
đánh giá từ
-
9,6
Ưu: The meals were awesome, flight great!
đánh giá từ
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7,6
Ưu: The entertainment was good
Khuyết điểm: The food on the 2nd flight was bad
đánh giá từ
-
7,6
Ưu: Crew was perfectly fine.
Khuyết điểm: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
đánh giá từ
-
9,0
Ưu: The kindness of all people working on Swiss was very special
Khuyết điểm: The food was not very special, but the chocolates were awesome
đánh giá từ
-
10,0
Ưu: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Khuyết điểm: The whole experience was positive.
đánh giá từ
-
10,0
Nice flight
Ưu: Flight attendants are friendly and helpful.
đánh giá từ
-
5,0
Ưu: Food was ok
Khuyết điểm: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only
đánh giá từ
-
4,6
Ưu: Movies
Khuyết điểm: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
đánh giá từ
-
5,3
Ưu: Food was good .
Khuyết điểm: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class
đánh giá từ
-
6,6
Ưu: Food was good and plentiful.
Khuyết điểm: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
đánh giá từ
-
4,6
Khuyết điểm: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
đánh giá từ
-
7,3
Ưu: Flight crew was on top of things. Flight was smooth and ontime.
Khuyết điểm: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
đánh giá từ
-
2,0
None
Ưu: None
Khuyết điểm: None hate the experience
đánh giá từ
-
2,0
My name was not In the system
Ưu: Nothing
Khuyết điểm: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
đánh giá từ
-
10,0
Ưu: The crew was really great and helpful
Khuyết điểm: Only thing that could have been better was ginger ale.
đánh giá từ
-
9,0
Khuyết điểm: Boarding was late and line was very lonf
đánh giá từ
-
10,0
Khuyết điểm: Nothing Everything was excellent
đánh giá từ
-
9,3
Ưu: Again staff was very friendly and helpful.
Khuyết điểm: That since it was a shorter flight no tvs.
đánh giá từ
-
10,0
Ưu: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.
Khuyết điểm: I honestly had no issues with my flight.
đánh giá từ
-
10,0
Ưu: Great service in 1st class
Khuyết điểm: All good
đánh giá từ
-
10,0
Ưu: The crew was so friendly
Khuyết điểm: Everything is so smooth in my flight!
đánh giá từ
-
10,0
Ưu: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
đánh giá từ
-
10,0
Ưu: About as good as they come.
Khuyết điểm: Nothing.
đánh giá từ
-
10,0
Ưu: Good AC - very important, calm and nice atmosphere. Very friendly staff.
đánh giá từ
-
10,0
Ưu: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Khuyết điểm: honestly nothing needed improving .
đánh giá từ
-
9,6
Ưu: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
đánh giá từ
-
9,0
Ưu: Service was excellent
Khuyết điểm: Carry on baggage size misleading
đánh giá từ
-
10,0
Khuyết điểm: Great customer service
đánh giá từ
-
10,0
Ưu: comfortable seating, friendly helpful crew, good food
Khuyết điểm: sometimes too cold sometimes too warm
đánh giá từ
-
10,0
Great flight.
Ưu: Liked the time of the flight.
Khuyết điểm: It left late.
đánh giá từ
-
10,0
Ưu: Got an upgrade to business class
đánh giá từ
-
9,6
Ưu: The meals were awesome, flight great!
đánh giá từ
-
9,0
Ưu: The kindness of all people working on Swiss was very special
Khuyết điểm: The food was not very special, but the chocolates were awesome
đánh giá từ
-
10,0
Ưu: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Khuyết điểm: The whole experience was positive.
đánh giá từ
-
10,0
Nice flight
Ưu: Flight attendants are friendly and helpful.
đánh giá từ
-
10,0
Ưu: The crew was really great and helpful
Khuyết điểm: Only thing that could have been better was ginger ale.
đánh giá từ
-
9,0
Khuyết điểm: Boarding was late and line was very lonf
đánh giá từ
-
10,0
Khuyết điểm: Nothing Everything was excellent
đánh giá từ
-
6,6
Ưu: The crew was friendly and helpful.
đánh giá từ
-
8,0
Ưu: Good crew, food was good for airline food. Entertainment offerings were good.
Khuyết điểm: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
đánh giá từ
-
8,0
Ưu: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Khuyết điểm: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
đánh giá từ
-
8,3
Ưu: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
đánh giá từ
-
7,0
Ưu: Crew was very nice, appreciated that they came by with water often
Khuyết điểm: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
đánh giá từ
-
8,0
Khuyết điểm: The food is good k
đánh giá từ
-
7,0
Ưu: Crew were great
Khuyết điểm: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
đánh giá từ
-
8,0
Ưu: All great!
Khuyết điểm: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!
đánh giá từ
-
8,0
Ưu: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Khuyết điểm: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
đánh giá từ
-
7,2
Ưu: Seat was comfortable
Khuyết điểm: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
đánh giá từ
-
7,3
Khuyết điểm: The seats are small with very little leg room
đánh giá từ
-
7,2
Khuyết điểm: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
đánh giá từ
-
8,3
Ưu: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Khuyết điểm: The food was mediocre and the selection of movies was very limited.
đánh giá từ
-
7,3
Ưu: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.
đánh giá từ
-
6,8
Khuyết điểm: The baggage took a really long time to be delivered to the carousel
đánh giá từ
-
8,3
Ưu: Amazing crew and great comfort
Khuyết điểm: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
đánh giá từ
-
7,6
Ưu: The entertainment was good
Khuyết điểm: The food on the 2nd flight was bad
đánh giá từ
-
7,6
Ưu: Crew was perfectly fine.
Khuyết điểm: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
đánh giá từ
-
6,6
Ưu: Food was good and plentiful.
Khuyết điểm: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
đánh giá từ
-
7,3
Ưu: Flight crew was on top of things. Flight was smooth and ontime.
Khuyết điểm: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
đánh giá từ
-
6,3
Ưu: Crew was great. Peppy and kind.
Khuyết điểm: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
đánh giá từ
-
6,0
Ưu: Great helpful flight crew
Khuyết điểm: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
đánh giá từ
-
5,0
Ưu: crew was friendly
Khuyết điểm: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
đánh giá từ
-
4,4
Khuyết điểm: My luggage is lost
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
đánh giá từ
-
5,6
Ưu: Seems that the exit row seat was very narrow!
Khuyết điểm: Be on time
đánh giá từ
-
3,6
Ưu: The boarding process was easy
Khuyết điểm: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
đánh giá từ
-
5,0
Khuyết điểm: We were packed like sardines! My flight made me want to retire from traveling!
đánh giá từ
-
3,6
Ưu: Awful!!!
đánh giá từ
-
5,3
Ưu: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Khuyết điểm: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
đánh giá từ
-
6,0
Khuyết điểm: horrible dry croissant for breakfast
đánh giá từ
-
6,3
Ưu: Crew was top
Khuyết điểm: 45 min delay , shame ..... always the same problem with Frankfurt airport...
đánh giá từ
-
2,0
Bring headphones
Khuyết điểm: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
đánh giá từ
-
5,0
Ưu: Food was ok
Khuyết điểm: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only
đánh giá từ
-
4,6
Ưu: Movies
Khuyết điểm: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
đánh giá từ
-
5,3
Ưu: Food was good .
Khuyết điểm: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class
đánh giá từ
-
4,6
Khuyết điểm: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
đánh giá từ
-
2,0
None
Ưu: None
Khuyết điểm: None hate the experience
đánh giá từ
-
2,0
My name was not In the system
Ưu: Nothing
Khuyết điểm: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
đánh giá từ
Tình trạng chuyến bay
SWISS Bản đồ đường bay
Đường bay phổ biến
Sân bay hàng đầu khai thác bởi SWISS
- Sân bay Zurich (ZRH)
- Sân bay Geneva Geneve-Cointrin (GVA)
- Sân bay London Heathrow (LHR)
- Sân bay Berlin Tegel (TXL)
- Sân bay Frankfurt/ Main (FRA)
- Sân bay Duesseldorf Intl (DUS)
- Sân bay London City (LCY)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Hamburg (HAM)
- Sân bay Barcelona-El Prat (BCN)
- Sân bay Vienna Intl (VIE)
- Sân bay Amsterdam Schiphol (AMS)
- Sân bay Nice Côte d'Azur (NCE)
- Sân bay Kastrup Copenhagen (CPH)
- Sân bay Athens Eleftherios V. (ATH)
SWISS thông tin liên hệ
- LX Mã IATA
- +84 28 3827 9858 Gọi điện
- swiss.com Truy cập