Ưu: "All are professional."
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Ưu: "Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!"
Khuyết điểm: "Really everything was exemplary"
Ưu: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Ưu: "Cleanliness & spacious leg room"
Khuyết điểm: "Serve the coffee/tea with the meal, not after."
Ưu: "Cleanliness and more leg room"
Khuyết điểm: "Serve the coffee/tea with the breakfast/meal not after."
Ưu: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Khuyết điểm: "As with other airlines, flying coach is uncomfortable."
Ưu: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Khuyết điểm: "It could have been better if it was a Korean Air flight."
Ưu: "Accomodating the cew"
Khuyết điểm: "None"
Khuyết điểm: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Ưu: "Everything was great"
Khuyết điểm: "N/A"
Ưu: "Food was very good. Blankets anb pillows too"
Khuyết điểm: "Poor choices of musict"
Khuyết điểm: "Flight delayed which caused me to miss my connecting. This is now causing me to spend an additional 12 hours traveling to the same destination."
Ưu: "The cabin crew are the most professional and beautiful in the airline business."
Khuyết điểm: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
Ưu: "Staff was very hepful and attentive. Nice people working"
Khuyết điểm: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Ưu: "Selection of movies are great. They are new release and blockbusters"
Khuyết điểm: "Its just because a 16 hours total flights. My body is sore from sitting long time in small seats and not a lot of room to move around."
Ưu: "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Khuyết điểm: "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Khuyết điểm: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Ưu: "Love the service on this flight! Super friendly and quick to service."
Khuyết điểm: "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
Ưu: "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
Khuyết điểm: "Nothing"
Ưu: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Khuyết điểm: "Flight to BKK was on 747s my favorite plane."
Ưu: "Excellent service and food."
Khuyết điểm: "Nothing"
Ưu: "I really like the plane. It was my first time on an A380 and despite its size and volume of passengers, everything went well. Staff was excellent and helpful and the entertainment selections really good."
Khuyết điểm: "Nothing comes to mind."
Ưu: "Leg room, choice of food and everall services"
Ưu: "First class on flights under 6 hours are short changed, not worth it."
Khuyết điểm: "Chicken satay was gross"
Ưu: "The crew performance"
Khuyết điểm: "15 minute delay"
Ưu: "food selection & crew courtesy"
Ưu: "Light flight, extra space."
Khuyết điểm: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ưu: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Khuyết điểm: "I didn't like how cramped the seats are."
Ưu: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Khuyết điểm: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ưu: "Never flew this arline before but gave ut a try since it's a skyteam affiliate. Wasn't disappointed. Flight was simple and team was nice."
Ưu: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Ưu: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Khuyết điểm: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
Ưu: "Everyone was very polite and helpful"
Khuyết điểm: "Nothing"
Khuyết điểm: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ưu: "I am very impressed with this airline since stumbling upon it by chance last year during our first trip to the Philippines. We were greeted with a bottle of water, slippers and toothbrush w toothpaste, a blanket, earphones on our seat. The food is excellent and they feed you often. What was most impressive is the level of service provided by all Korean air staff. The stewardesses take great care of the passengers, always smiling and looking sharp in their uniform even though it's 3am and they have also been up the same time as you have!"
Ưu: "Over all customer service."
Khuyết điểm: "Nothing."
Ưu: "The selection of fellow PAX, the cabin staff"
Khuyết điểm: "Concorde was better"
Ưu: "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."
Khuyết điểm: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ưu: "the food"
Khuyết điểm: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
Ưu: "I requested a special meal which was accommodated and quite tasty. The flight attendants were very nice and always brought water and juice around the aisles. The warm towel was a pleasant surprise."
Khuyết điểm: "Such a full plane with little space. Made the long flight uncomfortable."
Ưu: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Ưu: "Crew was great"
Khuyết điểm: "Food sucked, small seats"
Ưu: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Khuyết điểm: "Thought there should have been 3 meals (16hr flight), food was OK."
Ưu: "The whole business class experience"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Ưu: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Khuyết điểm: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Ưu: "The service was excellent"
Ưu: "The crew service is good. Not great, but still above average from other flagship carriers."
Khuyết điểm: "The seat (B787-10) is so cramp!!!"
Ưu: "Great seating"
Khuyết điểm: "Free internet in long flights"
Ưu: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Khuyết điểm: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Ưu: "Crew is attentive to our needs"
Khuyết điểm: "NA"
Ưu: "The crew were excellent"
Khuyết điểm: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ưu: "SQ always the best service"
Khuyết điểm: "Security screening very slow"
Khuyết điểm: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Ưu: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Khuyết điểm: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Ưu: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Khuyết điểm: "Reservation online"
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ưu: "Overall good"
Khuyết điểm: "Boarding needs better management."
Ưu: "Crew amazing. Seat super comfortable"
Khuyết điểm: "Nothing!"
Khuyết điểm: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Khuyết điểm: "Everything was fine."
Khuyết điểm: "Old plane. Technology didn't work"
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Ưu: "Spacious and comfortable bed."
Khuyết điểm: "The food wasn't that great. Average at best."
Khuyết điểm: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Khuyết điểm: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Ưu: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Ưu: "I like everything about Singapore airline service."
Khuyết điểm: "Nil"
Ưu: "Great service"
Khuyết điểm: "Nil"
Ưu: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Khuyết điểm: "Not much. This airline is up there with the best."
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "fast crew service friendly staffs. clean toilet"
Khuyết điểm: "everything was good"
Ưu: "everything is perfect"
Khuyết điểm: "the food on Silk Air can be better"
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Khuyết điểm: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Ưu: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Khuyết điểm: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ưu: "The cabin attendants kept us well hydrated."
Khuyết điểm: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Ưu: "To be able to bring luggage up to 30 kilo's"
Khuyết điểm: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Khuyết điểm: "The entertainment choices were terrible."
Ưu: "Singapore is #1 in my books. So glad I could get on their airline. The flight was super. The economy cabin was really nice and comfortable. I especially liked all the adapter plug outlets to power my equipment. I just can’t say enough good things about the cabin crew. The Stewardess were very attractive in their uniforms and make-up, not like the old maids United and American has. The cabin crew were extremely helpful and nice. The service was impeccable. The meals were actually pretty good. Course all the alcoholic drinks available was nice. A person could get wiped out pretty easy if not drink responsibly. But not a good idea to drink much cause of the aftereffects after the flight."
Khuyết điểm: "The headset ear plugs left a lot to be desired. I need to bring my own good set to enjoy the vast selection of music and shows available. My number 1 complaint was the outside row seat armrests would not move up. This makes getting out of the seat into the isle much more difficult than it has to be. Why does it have to be stationary?"
Ưu: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Khuyết điểm: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Khuyết điểm: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"
Ưu: "Upgraded to better seating room without request!"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "Check-in and boarding were convenient, overall in-flight experience was good and satisfying."
Khuyết điểm: "Provide beverage/water more frequently during flight to keep passengers hydrated."
Ưu: "Flight was what I had expected."
Khuyết điểm: "Yet another delay, so departure as per schedule would have been good."
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Khuyết điểm: "Same as above"
Ưu: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"
Ưu: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Ưu: "Good international films. Food was ok."
Khuyết điểm: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "Good service, ground staff and on flight"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "Huge leg room"
Khuyết điểm: "Not much elbow room, food was not good, very few movies selection."
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "I Like the AirPlane d staff but not d food.There food should needs improvements it looks ordinary."
Khuyết điểm: "Absolutely their “FooD” a lot of riders or my friends & family complains their food."
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "Consistently good service. Really love this airline."
Ưu: "service on time and great staff"
Khuyết điểm: "all good"
Ưu: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Khuyết điểm: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
Khuyết điểm: "Please update more new movies and musics"
Ưu: "The flight and ground crew were all very nice. They are very professional AND nice. The amenities in the plane even in economy is great! Thanks for the toothbrush you provided!!! The food was great as well. My vegetarian kids loved the food! And I love the Sanrio theme!!! Brings back my childhood!"
Khuyết điểm: "----"
Ưu: "Plane was clean, service was prompt, and staff were very friendly and accommodating. food served was far better than meals served on other airlines."
Ưu: "the cabin crew was polite, accomodating and friendly. the blankets were warm."
Khuyết điểm: "the seats are uncomfortable and the food was not good. but this is not unique to eva air. most airlines are like this."
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The food and drink service was great and at no extra cost"
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Ưu: "There was a lot to keep you busy."
Khuyết điểm: "The food was dry."
Ưu: "Staff is alright."
Khuyết điểm: "Bad bad bad I book so 2 or 3 months early but I can't even choose my own seat in the front row. After my connection from taipei to Vietnam they don't even put me and my husband sit together."
Ưu: "The check in staff were nice"
Khuyết điểm: "Food was horrible, the food from the outgoing flight gave all 3 of my family members food poisoning. Entertainment system didnt work for one of the flight, i asked the flight attendants twice and they didnt seem to care."
Ưu: "Good selection of movies. Lights changing color on ceiling through the flight"
Khuyết điểm: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Ưu: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Khuyết điểm: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Khuyết điểm: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Ưu: "Crew helped me with a chamomile to help me sleep."
Khuyết điểm: "It was quite good"
Ưu: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Khuyết điểm: "No comment"
Ưu: "Crew was kind, attentive, funny, and engaging. The best."
Khuyết điểm: "A warning about landing in Dubai, and being put on a bus to the terminal"
Ưu: "I was happy with all aspects of the flight"
Ưu: "super comfortable. Food is not very tasty , could be better."
Khuyết điểm: "Food in business class is not very tasty , could be better."
Khuyết điểm: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Khuyết điểm: "No"
Ưu: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Khuyết điểm: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Ưu: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Khuyết điểm: "Very small plastic cups of water. On-board on call crew service was slow."
Ưu: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Khuyết điểm: "Child kicking seat from behind for entire flight"
Khuyết điểm: "Airplane to late"
Khuyết điểm: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Ưu: "Like the cabin crew... comfortable seat in the business class"
Khuyết điểm: "Crew staff"
Ưu: "Lots of selection in movies"
Khuyết điểm: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Ưu: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Khuyết điểm: "All was great"
Ưu: "Emirates deserves its reputation for providing an overall enjoyable experience"
Khuyết điểm: "New Jersey airport is seriously lacking in functioning systems"
Ưu: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Khuyết điểm: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Khuyết điểm: "Nothing."
Ưu: "To be honest I liked everything with this flight"
Khuyết điểm: "I didn't get upgraded to business or first class ;) Maybe next time though"
Ưu: "Good service, great crew, comfortable seat and pitch."
Khuyết điểm: "The food was mediocre compared to usual standards."
Ưu: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Khuyết điểm: "The lateness of our departure with no reason given from Dubai."
Ưu: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Khuyết điểm: "The fact that my next flight is going to be economy"
Ưu: "Good space for economy class"
Khuyết điểm: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
Ưu: "I enjoyed the wide selection of movies and tv series. I think the food is the best out of all the airlines and I enjoy flying with Emirates."
Khuyết điểm: "When I boarded my flight, a man and his family took my seat and forced me to sit in the middle of two very large men and made my 7 hour flight very uncomfortable. I purposely chose that seat for leg room and even though business class was empty, they could not provide me with a different seat."
Ưu: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Vego food was provided Lots of meals"
Khuyết điểm: "Some of the food wasn't as tasty but it's airplane food"
Khuyết điểm: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
Ưu: "Nice crew"
Khuyết điểm: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Ưu: "food was ok service was excellent fiji airways good Emirates nice girls and good service"
Khuyết điểm: "we did not like the long wait at Dubai 9 hours in airport is very painful i think that 9 hours wait took most of our energies ."
Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Ưu: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Khuyết điểm: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."
Ưu: "Food better than average"
Khuyết điểm: "Poorly designed economy seat. Unusable wifi."
Ưu: "Staff Seats Food Cleanliness Good destinations"
Khuyết điểm: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Ưu: "Probably the loveliest airline in the sky today"
Ưu: "Excellent entertainment on a comfortable sized tv screen."
Khuyết điểm: "More beverages would be nicer."
Ưu: "Did not get drinks at all until dinner was erred which was over 2 hours into the journey. May have been ok if I hadn't just run from a late arriving connection to make this leg of my flight and I was so thirsty!! Naturally they were out of what would have liked for my meal. However the worst part is that Mt luggage didn't make it to Heathrow with my flight and the service in trying to get my bags back has been shocking. Considering I was told my bags would be arriving in London 2 hours later I still do not have my bage in my possession- a day and a half later. And trying to get to talk to someone to help. This has been so frustrating and disappointing."
Khuyết điểm: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
Ưu: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Khuyết điểm: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"
Khuyết điểm: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."
Not sure why everyone has to go through literally 7 different security check points (not Qatars fault) but besides that, everything went very smooth.
Ưu: "Yes the crew was amazing and food was good"
Khuyết điểm: "Rest area could had been better"
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Khuyết điểm: "Can't think of anything, everything was very good."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "coffee is to strong and to many spicy foods"
Khuyết điểm: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Ưu: "Entertainment and food is always great with Qatar!"
Khuyết điểm: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Khuyết điểm: "Headphones- only one channel."
Ưu: "Food was okay and crew was okay"
Khuyết điểm: "Seats were very narrow - Etihad has better seats. Entertainment system had poor sound"
Ưu: "Staff were fantastic."
Khuyết điểm: "Better movies please."
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Ưu: "Not-so-full flight meant we could move about and choose more comfortable seats."
Khuyết điểm: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Attentive service - woke me up before landing (as instructed) and served a meal."
Khuyết điểm: "Boarding on Doha was chaotic"
Khuyết điểm: "too hot called groups too fast for boarding"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "The hospitality of this airliners is unprecedented"
Khuyết điểm: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Ưu: "Plane was very empty so it allowed us to spread out."
Khuyết điểm: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Ưu: "Very impressed with the service. Very friendly staff"
Khuyết điểm: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Ưu: "Nothing about American Airlines Never ever to travel with it again"
Khuyết điểm: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Khuyết điểm: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Ưu: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Khuyết điểm: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Ưu: "On general quite good"
Khuyết điểm: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Ưu: "Hindu meal only be vegetarian"
Khuyết điểm: "All is good"
Khuyết điểm: "nothing"
Ưu: "Leg room was relatively better than the Doha to Atlanta leg."
Khuyết điểm: "No goodie bags this time"
Ưu: "Good legroom, friendly crew."
Ưu: "Good, attentive service by the crew."
Khuyết điểm: "The online check in system was down so we all had to line up to check in."
Ưu: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Khuyết điểm: "Food was disappointing. No western option despite it being a London bound flight."
Ưu: "I liked the crew"
Khuyết điểm: "My first flight to DOHA was cancelled"
Ưu: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Ưu: "landed safely"
Khuyết điểm: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Ưu: "food was good"
Khuyết điểm: "all my flights were delayed"
Ưu: "Another B787. Had empty seats next to me."
Khuyết điểm: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Khuyết điểm: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Ưu: "Incredible staff, fast boarding, great entertainment center."
Khuyết điểm: "Breakfast frittata was like rubber."
Khuyết điểm: "Not enough check in desks operating - very long wait"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Khuyết điểm: "Frankly nothing!"
Khuyết điểm: "Not allowing water on the flight made it extremely long and unbearable."
Ưu: "boarding was okay"
Khuyết điểm: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Khuyết điểm: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."