Đánh giá của du khách
Điểm đánh giá chung
7,3
Tốt
Dựa trên 5.254 đánh giá
Lên máy bay
7,4
Thư thái
7,4
Phi hành đoàn
7,9
Thư giãn, giải trí
6,9
Thức ăn
6,9
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên LOT
Khứ hồi
Phổ thông
Thông tin của LOT
| Mã IATA | LO |
|---|---|
| Tuyến đường | 254 |
| Tuyến bay hàng đầu | Krakow J. Paul II Balice tới Warsaw Frederic Chopin |
| Sân bay được khai thác | 110 |
| Sân bay hàng đầu | Warsaw Frederic Chopin |
Đánh giá gần đây
Điểm đánh giá của du khách
427
406
341
206
191
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2,0
Ưu: Nothing to like
Khuyết điểm: This Iwa’s very bad experience. Never again will use LOT
đánh giá từ
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2,0
Khuyết điểm: Never again
đánh giá từ
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10,0
Ưu: Everything was great - service, food, boarding
Khuyết điểm: More food choice would be great
đánh giá từ
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2,0
Khuyết điểm: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company.
đánh giá từ
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2,0
Khuyết điểm: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company.
đánh giá từ
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10,0
Ưu: The seats were very comfortable. The plane was clean and the crew was very friendly.
đánh giá từ
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10,0
Ưu: All is excellent
đánh giá từ
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10,0
Ưu: All was excellent
đánh giá từ
-
9,0
Ưu: The crew was very profesional . Our fly was safe and on time.
Khuyết điểm: Maybe variety of good movie could be better .
đánh giá từ
-
3,5
Ưu: Food
Khuyết điểm: To train the flight attendant to do better.
đánh giá từ
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7,3
Ưu: The crew was really great, seats like in any Airbus (I guess better then Boeing)
Khuyết điểm: Very old movies as entertainment.
đánh giá từ
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10,0
Ưu: Smooth flight
Khuyết điểm: Food
đánh giá từ
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2,0
Khuyết điểm: Everything
đánh giá từ
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2,0
Ưu: Never made on plane
Khuyết điểm: The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side.
đánh giá từ
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4,3
Ưu: Sit was not comfortable, looks like that airplane was not for long trip.
Khuyết điểm: Comfortable seats, screen, usb charger.
đánh giá từ
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7,0
Ưu: New plane, comfortable seats, very nice flight attendants.
Khuyết điểm: There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking.
đánh giá từ
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8,3
Khuyết điểm: Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food.
đánh giá từ
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0,0
Khuyết điểm: somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!
đánh giá từ
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4,0
Khuyết điểm: entertainment, comfort
đánh giá từ
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5,2
Ưu: The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport.
đánh giá từ
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8,6
Ưu: Crew was very professional. USB port to charge your phone or tablet. Nice selection of music from many different eras.
Khuyết điểm: No maps on the screen in front of me. Not the best selection of comedy TV shows. No veggie option for Vegans.
đánh giá từ
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9,0
Ưu: My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone.
đánh giá từ
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6,0
Khuyết điểm: Very bad seats
đánh giá từ
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9,0
Ưu: Great crew, clean and comfortable
Khuyết điểm: Quality of food could be improved
đánh giá từ
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8,3
Ưu: Efficient and comfortable
Khuyết điểm: The quality and choice of food to for more healthy options
đánh giá từ
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9,6
Ưu: Crew. seat. Quality of flight
Khuyết điểm: Just keep as is
đánh giá từ
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9,6
Ưu: Everything
Khuyết điểm: Difficult to imagine
đánh giá từ
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10,0
Ưu: Good food, good service and arrived before schedule.
Khuyết điểm: Nothing
đánh giá từ
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10,0
Ưu: On time, good service and economy food was better than any other airline I have ever flown.
Khuyết điểm: Nothing
đánh giá từ
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7,3
Ưu: The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get.
Khuyết điểm: Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons.
đánh giá từ
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7,6
Ưu: I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)
Khuyết điểm: Food could have been better.
đánh giá từ
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5,6
Khuyết điểm: The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie.
đánh giá từ
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3,0
Ưu: From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely.
Khuyết điểm: Everything.
đánh giá từ
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6,0
Khuyết điểm: I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!
đánh giá từ
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8,0
Khuyết điểm: The fly attendant can be nicer
đánh giá từ
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10,0
Ưu: The plane itself is ok. Not expecting too much from economy class.
Khuyết điểm: Not much really.
đánh giá từ
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6,6
Ưu: Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food.
Khuyết điểm: The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!
đánh giá từ
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9,6
Ưu: Short flight everything worked out.
đánh giá từ
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4,0
Ưu: Everything was meh
Khuyết điểm: There are other airlines
đánh giá từ
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2,0
Ưu: Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more
Khuyết điểm: Just about everything
đánh giá từ
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3,6
Ưu: Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment.
Khuyết điểm: Flight serviced by LOT
đánh giá từ
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6,0
Ưu: good
Khuyết điểm: improve list of movies
đánh giá từ
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6,0
Ưu: crew was good
Khuyết điểm: crazy detailed search in goleniów
đánh giá từ
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2,0
Ưu: crew tried to help
Khuyết điểm: missed connecting flight to szczecin
đánh giá từ
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5,0
Khuyết điểm: missed the connecting flight
đánh giá từ
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3,3
Ưu: The fact that we landed safe. Besides this nothing much.
Khuyết điểm: Plane on time for the start would be a nice thing. But the list goes...
đánh giá từ
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2,3
Khuyết điểm: The food was very poor, the staff hardly offer any liquids through out the flight.
đánh giá từ
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2,0
Khuyết điểm: Responsibility.
đánh giá từ
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9,5
Khuyết điểm: The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better.
đánh giá từ
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9,3
Khuyết điểm: Boarding was a little less orderly than I am used to, but everything else was great service for the price
đánh giá từ
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8,8
Ưu: All except food
Khuyết điểm: Food
đánh giá từ
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6,8
Khuyết điểm: Plane was delayed
đánh giá từ
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10,0
Ưu: Very clean. Also, the crew members were so nice.
đánh giá từ
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10,0
Khuyết điểm: The airplane is to small inside, very limited space.
đánh giá từ
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7,3
Ưu: Japan staff on Narita Airport
Khuyết điểm: Poor Warsaw airport.
đánh giá từ
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4,6
Khuyết điểm: Boarding at LAX was one hour late. And the lines were chaotic and very disorganized.
đánh giá từ
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4,8
Khuyết điểm: My screen was not working
đánh giá từ
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0,0
Ưu: That eventually I made it to Tokyo via Qatar airways.
đánh giá từ
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4,3
Ưu: Aircraft
Khuyết điểm: Timing.
đánh giá từ
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9,0
Ưu: Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT.
đánh giá từ
Tình trạng chuyến bay
LOT Bản đồ đường bay
Sân bay hàng đầu khai thác bởi LOT
- Sân bay Warsaw Frederic Chopin (WAW)
- Sân bay Krakow J. Paul II Balice (KRK)
- Sân bay Gdansk Rebiechowo (GDN)
- Sân bay Vilnius (VNO)
- Sân bay Wroclaw Strachowice (WRO)
- Sân bay Rzeszow Jasionka (RZE)
- Sân bay Budapest Ferenc Liszt Intl (BUD)
- Sân bay Poznan Lawica (POZ)
- Sân bay Katowice Pyrzowice (KTW)
- Sân bay Praha (Prague) Václav Havel Prague (PRG)
- Sân bay Tallinn Ulemiste (TLL)
- Sân bay Berlin Brandenburg (BER)
- Sân bay Brussels Bruxelles-National (BRU)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Bucharest Otopeni Intl (OTP)
LOT thông tin liên hệ
- LO Mã IATA
- +48 22 577 77 55 Gọi điện
- lot.com Truy cập
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